Read what people are saying
about Precision Garage Door in:
Saratoga County, NY
Precision Garage Door of Albanyhas received 122 reviews, averaging 4.89 Stars:
Clifton Park, NY
Product:
Fort Edward, NY
Zack was very knowledgeable and professional. Did a great job. Lucky to have him working for you.
- Larry Larose
Rock City Falls, NY
Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.
- Jane Boice
Clifton Park, NY
Zack arrived on time, checked everything and replaced the sensors, which fixed the problem. He's responsible, caring and nice overall. I would recommend Precision and Zack.
- Al P
Clifton Park, NY
I called Precision after finding our 5 year old garage door suddenly wouldn't open or close, even manually (due to a broken spring). Cole was our technician and arrived about 1 hour after my phone call! He was amazing, after doing an inspection he gave us 3 options for repairs, including one that replaced basically ALL the garage door parts (and had a 5 year warranty). We chose that plan so we now have an almost new door , new springs, new motor, new keypad and remotes etc. Cole was very respectful, very knowledgeable and informative. He answered all our questions and explained our new keypad. I'm very impressed with this company and their ability to finish a 2 hour job on a same day basis with no advance appointment . Great company to do business with, highly recommend!!
- Helayne Wright
Product:
Clifton Park, NY
Zack came on Sunday to replace the spring and cables on the garage door and install a new opener. He was on time, very pleasant and worked quickly and efficiently. Definitely a good experience and would recommend Precision without hesitation.
- Denise
Saratoga Springs, NY
I had hoped to have my 2 doors upgraded to torsion springs, align the rails properly and lube and adjust both doors. I was quoted 3k + just to change the springs, outrageous. Springs and all necessary hardware are approx. $500 from what I can find online. He wouldn’t align or move rails in fear that the door would fall. After he left I did it in 10 minutes. Although the young man was polite and informative, all that was done took him less than 1/2 hour, $150+. Won’t call again, way too expensive. Just do it myself in the future.
- Patrick DeGregorio
Ballston Spa, NY
Andrew arrived only a couple days after I requested a quote. He was quick and informative, so we decided to go with Precision for our garage door installation. The installation was scheduled quickly. On the day of installation, Brian arrived on time by himself. We were concerned that the installation may not go well with only one installer. Boy, were we wrong! Brian was very courteous, informative and worked hard to get the doors installed the same day. Before he left, he made sure the doors opened and closed properly. Brian deserves a gold star from Precision because he made our experience with Precision exemplary! He's a keeper in our eyes.
- Donna J
Clifton Park, NY
The torsion spring on one of my garage doors broke on a Sunday afternoon. Instead of tracking down the original installers from ten years ago, I decided to give Precision Doors a call as I had seen their television commercials a number of times and they seemed to have good reviews. I contacted them that same Sunday evening through their website chat function and was connected immediately to a live person. They said they could get someone out the next morning. And sure enough, their repair person showed up at 8 AM. I was informed of his arrival via email and text message and even had a map to show where he was. James explained the various levels of repair and I choose the least expensive option which was $500. Certainly a bit higher than what I was expecting but rather than shopping around I went ahead with him. Perfect job done within an hour. Even though the price was high, I thought it was worth it for the quick response and follow through. Would I call them again? I think so.
- Nick P.
Product:
Ballston Spa, NY
Referral from a neighbor
- Toni Ponticello
Product:
Ballston Spa, NY
Easy to make an appointment. Anthony gave me updates as to what he was doing and what needed to be done.
- THERESA FLANAGAN
Rexford, NY
One of my garage door springs snapped over the weekend so I was referred by a friend who recently had work done and I submitted a request to have it fixed. I was able to get it fixed first thing Monday morning. Dillion arrived promptly and was very professional in his suggestions/the work he performed. I ended up getting a few other fixes done as well and would definitely recommend anyone having garage door issues to use Precision.
- Nico Edwards
Ballston Spa, NY
Dillon repaired and improved my garage door. Real experienced professional!
- Rodney Lombarski
Ballston Spa, NY
Dillon Pine was on time, polite, and thorough in his explanation of what should be done. He gave us the 3 options of what repairs could be done. We chose the full rebuild. He pointed out the work he did and demonstrated how the door worked when he was done. We appreciate the quick response of your company and the knowledge of your employee, Dillon. Thank you Henry & Marianne Kawecki
- Henry Kawecki
Gansevoort, NY
I was extremely impressed with this company from the office staff, and especially with our technician Zack. All professional yet friendly and caring. The follow up also was amazing. Our problem was diagnosed quickly, a quote was given, along wirh s full explanation of the work and costs. All parts and equipment were on the truck so no return trip was necessary. Repairs were completed within an hour, And I was given the tour of the results. Probably the best company I have ever dealt with.
- Bill N.
Clifton Park, NY
Great service and work completed by Cole with Precision! They were able to come the same day and had our 25-year-old garage door opener replaced within an hour. Cole took the time to troubleshoot a potential issue before moving forward with a full replacement. I’m very happy with the service and overall experience. Thank you!!
- Alex Gioeni
Product:
Saratoga Springs, NY
When the pads to our garage door wouldn’t lower the door, we called Precision Door. We had seen their truck in neighborhood and found positive reviews on line. The friendly, efficient technician arrived within a few hours and determined we needed a new motor. The door now works smoothly, is less noisy than previously and doesn’t hit the floor with a bang.
- Paul and Mary Beattie
Product:
Gansevoort, NY
Everything from scheduling the appointment to the service itself was easy and straightforward. Cole arrived on time, was polite, efficient and our garage door is working great again. Would gladly use Precision again.
- Frank Hemming
Product:
Mechanicville, NY
You are thieves. You wanted almost $1000 to put a new spring on my door. I said I would give u $500 which is $300 too much you came back with $548 just to squeeze another $50 out of me It took your tech 15 minutes to change it. I looked up the price of the spring on Amazon. It was 2 for $60. That’s retail prices. So you probably pay $10-$15 for it. So a $10 spring and 15 minutes labor $548. I don’t know how you sleep at night. Thieves !!!!!!!
- John Gorsky
Ballston Lake, NY
I do not usually write reviews but this service was exceptional. Although I called about 9 on a Sunday night my call was answered by Andrea and a service appt. was made for the next day for between 12-2. Zack arrived at 1:30. He did a 25 point safety check and discussed findings with me. Although I thought the price was high, I had him do the job. He did excellent work and was very professional and friendly. In the future Precision will be my company of choice. I highly recommend.
- Gretchen Ruhl
Saratoga Springs, NY
Fast response, fixed my garage door so it not only works again, but it works better than before. Techs were very nice and explained everything to me that needed to be done. Great job!
- Jerry Mangona
Clifton Park, NY
Zack and his partner were great. Explains everything and gave us 3 different options. Very pleased.
- Bob Beyerl
Clifton Park, NY
Cole came and serviced my garage door. He was so nice! Polite and explained all to me. I’ll use precision again!
- Eileen Peck
Saratoga Springs, NY
Our technician was Zack M, and he was outstanding. He was polite, professional and competent. He diagnosed the problem and fixed it correctly. Zack is a credit to Precision Doors of Albany, and I highly recommend them. Thanks again, Mike M
- Mike M
Hadley, NY
Your technician Zach was professional, and informative. My problem was resolved quickly and efficiently. Communication was excellent!
- Timothy Carman
Ballston Spa, NY
Precision’s website was user friendly and I was able to book a service and get an appointment quickly to repair garage door opener that was not working. Zach was on time and professional. He explained the problems with our system and offered different options with each cost - so we could choose the one that best served our needs. The repair was done in the time Zach told us and we are happy with the service received.
- Maura Koennecke
Mechanicville, NY
Precision is a first class company. Called and had my issue solved in less than 24 hours. The receptionist was as courteous as could be and arranged for a service rep the next day. The service rep called earlier than expected and sent his ID and background info before he arrived. Inspection was completed , problem identified and options were given. Dylan was extremely efficient and completed the work in a timely manner. Very nice young man. I will highly recommend Precision to my neighbors and friends.
- Jeff Baker
Gansevoort, NY
Mike was the technician that did a tune up on my garage door and replace the garage door opener. He was friendly, knowledgeable and professional. He did the job in what I would say was record time. I highly recommend Precision and especially Mike. Great job and reasonable price.
- Thomas Ryle
Product:
Waterford, NY
Dillon came out to inspect and gave me an estimate on my garage overhead door. He was knowledgeable and professional in every way. I obtained estimates for the work needed, and have presented them to my property manager (I rent). I am in the process of waiting to see what my property manager/landlord want to do about fixing or replacing the garage door.
- Ann Bentzen
Saratoga Springs, NY
Awesome company. Went with them because of ads I saw on TV and they were legit to thier word. Dillon the technician was courteous professional and excellent at his craft. I couldn't believe he had busted springs, broken chain new motor springs rollers ect, ect all installed to perfection in like 2 and 1/2 hrs by himself. Amazing and I would highly recommend them. Called at 10 am door fixed same day. Hard to find supreme service at a reasonable price like that these days. Thank you Percision and thanks again to Dillon
- Brian Courson
Cole came in with a pleasant attitude even though the weather was terrible. He completed the repairs and tested the door function. Great job.
- John Karwatowski