Read what people are saying
about Precision Garage Door in:
Saratoga County, NY
Precision Garage Door of Albanyhas received 143 reviews, averaging 4.88 Stars:
Clifton Park, NY
Saratoga Springs, NY
Zack was perfect!
- Tom Dwyer
Saratoga Springs, NY
I had an issue with the spring on my garage door. Their tech Nolan came out and addressed and fixed the issue. Very helpful and professional.
- Bob OConnor
Ballston Lake, NY
Colonial Overhead door no longer services our area. I contacted Marantac direct. They found your name and number. So I called. When the tech arrived, it became obvious very quickly you didn’t service Marantac efficiently. To the point, instead of repairing or replacing the key fob for $53, he choose to offer me a new garage door opener system for $920 each. I had 5 doors involved. Do the math - $4,500 or the $110 I spent at Marantac. Trust me I will never be calling again. The tech was very polite but he had no intention of reprogramming my remotes. No batteries. He didn’t even have the little 3 prong adapter to copy one remote from another. His goal was to sell me $1,000 garage door openers. But thank you for responding so quickly. I included that when I was telling Marantac of my experience.
- Thomas Dubanowich
Ballston Lake, NY
A few years ago we had a new door installed by another company. We needed service as the door made a screatching sound and wasn't smooth. The technician arrived and surveyed the door and proposed a fix. He explained it well and went on to replace all the hardware on the door. He said the door itself was an expensive door that didn't need replacing. It works well and we are happy.
- Donna/Tom White
Mechanicville, NY
had a service follow up today. Service tech arrived promptly and completed the job in good order. I am very please to be a continuing customer and recommend them whole heartedly.
- Steve Byington
Ballston Spa, NY
Technician is knowledgeable and great! He listened on the problem I have on my garage door and recommended possible fix. He is very professional!
- Norman Yabut
Product:
Ballston Lake, NY
Excellent service and timely.
- Benita Sokolowski
Saratoga Springs, NY
We contacted Precision Garage Door Service on January 7th because we were having issues with the door. Making the appointment online was very easy and we received an immediate response. Cole came out the very next day-yesterday morning. He called us earlier than our appointment and it worked out perfectly. Cole was very polite and knowledgeable. He assessed our situation and explained our options. He did what he said he would in the time frame he gave us. We are very pleased with the outcome. We highly recommend Cole and Precision! If we could give more than 5 stars, we would. Thanks again.
- Gary Leone
Product:
Clifton Park, NY
Hunter was here when promised and provided three quotes for repairing my garage door. Hunter was friendly and worked quickly, finishing the job in about an hour. I couldn't be happier!
- Fred Halley
Product:
Stillwater, NY
We have just moved into a new property and the garage door was not hooked up to the opener. I put the call in and immediately got a text reply saying thank you for booking an appointment. I left the message on the day before NY's Eve thinking maybe i'd get a visit the first week of January. They came the next day and also came early. Communication was excellent with first a call to book a time, a text to confirm and then a call from the serviceman to say he could come earlier as he had completed a previous job early. Anthony was his name and when he turned up he was courteous, kind, communicative and listened to what we wanted. A 3 tier approach, 1. get us up and running 2. a quote for a new door and 3. A quote for 2 new doors and mechanics. It's fair to say that our garage door was screwed and upon inspection we found damage to the door, hence why it had been disconnected. Anthony offered options and next steps and then proceeded to get us up and running. He even offered a discount against the work carried out if in the future we booked new doors. All in all 10 out of 10. From first call to hand shakes and goodbye, everything was exemplary.
- Brett Booker
Product:
Clifton Park, NY
Precision responded promptly to our phone call. They set up an appointment for an estimate on the following day, called a few minutes before arriving at the scheduled time. The service person was easy to work with and did not try to up sell us to getting the second door serviced. He had all the necessary materials on his truck and installed a new door opener in a short period of time. The second company didn't return our call until Precision had nearly completed the installation.
- R. Parsons
Product:
Saratoga Springs, NY
Mr Priest was excellent.
- Max Birdsall
Saratoga Springs, NY
The gentleman came in the middle of an ice storm. He couldn’t get his van up our long driveway so he walked back and forth from our house to his van to get needed supplies. He replaced the black rubber on bottom of 2 garage doors in less than 30 minutes. Excellent work.
- Liz
Ballston Spa, NY
Precision Garage Door Service was recommended to me by a neighbor when it became clear, on this very cold day, that I needed professional service in a hurry due to a fear of freezing water pipes in the garage. The service from the beginning to end was excellent. Three hours after I called the door was repaired by a serviceman, James, who was excellent. Notifications were timely and informative. Kudos to all.
- Lorrie Anthony
Product:
Mechanicville, NY
Anthony was great. He solved our garage door problem and. installed a new keypad. I would highly recommend him.
- Judy Ambler
Product:
Ballston Spa, NY
Zack from Precision was at our house a few hours after we called. Our 25 year old garage door opener needed to be replaced. He had everything he needed in his truck and efficiently installed a new Genie opener and key pad. He was thorough in explaining the options available and their features. Very pleased with Precision.
- Dan Noonan
Ballston Spa, NY
We knew the garage door needed help. It is so hard to find anyone to fix them, so we call Precision. What an absolutely wonderful find it was for us! Not only were they able to come the same day but they stayed and fixed it completely - all in the same day!!! On arrival he was able to analyze and give us a quite reasonable estimate. It had been about 20 years or so since we had put in the existing equipment. The work was completed and everything new in a very short time. We were so surprised that what they advertise is actually VERY TRUE!! We highly recommend this company and the wonderful people who work on the doors. Can't say enough good things about our experience.
- Terry Doyle
Porter Corners, NY
I called Precision in the morning because my garage door had broken and wouldn’t close all the way and with the frigid temperatures outside, I’ve got equipment inside that can not freeze and these guys showed up and did a great job. I’ve got my door back on track! The technician Cole Warrington was very courteous and professional, and worked quickly. I highly recommend these guys in a heartbeat!
- Tom Thompson
Product:
Rexford, NY
Very professional in their approach to customers and in their work , which is excellent. They will come back after a job is completed to answer any questions you may have or make any adjustments you may want.. Also very prompt and arrive at specified time.
- Ronald Tamoschat
Ballston Spa, NY
Anthony was professional did a great job.
- Steve Welles
Clifton Park, NY
Cole came in with a pleasant attitude even though the weather was terrible. He completed the repairs and tested the door function. Great job.
- John Karwatowski
Product:
Fort Edward, NY
Zack was very knowledgeable and professional. Did a great job. Lucky to have him working for you.
- Larry Larose
Rock City Falls, NY
Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.
- Jane Boice
Clifton Park, NY
Zack arrived on time, checked everything and replaced the sensors, which fixed the problem. He's responsible, caring and nice overall. I would recommend Precision and Zack.
- Al P
Clifton Park, NY
I called Precision after finding our 5 year old garage door suddenly wouldn't open or close, even manually (due to a broken spring). Cole was our technician and arrived about 1 hour after my phone call! He was amazing, after doing an inspection he gave us 3 options for repairs, including one that replaced basically ALL the garage door parts (and had a 5 year warranty). We chose that plan so we now have an almost new door , new springs, new motor, new keypad and remotes etc. Cole was very respectful, very knowledgeable and informative. He answered all our questions and explained our new keypad. I'm very impressed with this company and their ability to finish a 2 hour job on a same day basis with no advance appointment . Great company to do business with, highly recommend!!
- Helayne Wright
Product:
Clifton Park, NY
Zack came on Sunday to replace the spring and cables on the garage door and install a new opener. He was on time, very pleasant and worked quickly and efficiently. Definitely a good experience and would recommend Precision without hesitation.
- Denise
Saratoga Springs, NY
I had hoped to have my 2 doors upgraded to torsion springs, align the rails properly and lube and adjust both doors. I was quoted 3k + just to change the springs, outrageous. Springs and all necessary hardware are approx. $500 from what I can find online. He wouldn’t align or move rails in fear that the door would fall. After he left I did it in 10 minutes. Although the young man was polite and informative, all that was done took him less than 1/2 hour, $150+. Won’t call again, way too expensive. Just do it myself in the future.
- Patrick DeGregorio
Ballston Spa, NY
Andrew arrived only a couple days after I requested a quote. He was quick and informative, so we decided to go with Precision for our garage door installation. The installation was scheduled quickly. On the day of installation, Brian arrived on time by himself. We were concerned that the installation may not go well with only one installer. Boy, were we wrong! Brian was very courteous, informative and worked hard to get the doors installed the same day. Before he left, he made sure the doors opened and closed properly. Brian deserves a gold star from Precision because he made our experience with Precision exemplary! He's a keeper in our eyes.
- Donna J
Clifton Park, NY
The torsion spring on one of my garage doors broke on a Sunday afternoon. Instead of tracking down the original installers from ten years ago, I decided to give Precision Doors a call as I had seen their television commercials a number of times and they seemed to have good reviews. I contacted them that same Sunday evening through their website chat function and was connected immediately to a live person. They said they could get someone out the next morning. And sure enough, their repair person showed up at 8 AM. I was informed of his arrival via email and text message and even had a map to show where he was. James explained the various levels of repair and I choose the least expensive option which was $500. Certainly a bit higher than what I was expecting but rather than shopping around I went ahead with him. Perfect job done within an hour. Even though the price was high, I thought it was worth it for the quick response and follow through. Would I call them again? I think so.
- Nick P.
Product:
Very Professional, excellent and timely service. Fixed the garage door the same day I called. Highly recommend !
- Tamara Melia