Andrew P
Average: 4.96 stars
Andrew P's Bio:
Delmar, NY
Albany, NY
From the initial call to set up the appointment to the actual work done and cost we were more than pleased. Also, we appreciated letting us know ahead of time which technician would be coming and for sharing their bio. Excellent work and customer service by technician Andrew! Thank you again, Lou Evans
- Lou Evans
Schenectady, NY
The first time I chose Precision, it was the immediate response because I couldn't get my car out when the springs broke. I have continued to call Precision because they respond promptly, and the technicians are knowledgeable and professional. They don't try to "upsell". Generally they have offered choices with a range of prices for me to choose.
- Ellen Schultz
Schenectady, NY
My problem was resolved swiftly and completely resolved by your very pleasant and courteous service technician who exceeded my expectations! Your TV advertisement was very pleasant to review and will certainly attract much more business for your companyt. Ralph DeSorbo
- Ralph DeSorbo
Ballston Lake, NY
My technician explained everything about my situation. He did not push for anything, but gave me the knowledge to make my own decision. I chose to replace my garage door opener. He was able to do it at that time. He was efficient, and explained everything about my new opener, and aided me in putting my passcode into the new garage door.
- Sheila Edgar
Schenectady, NY
Technician Andrew Priest arrived on schedule. He performed a thorough inspection of the garage door and asked what my concerns were. He addressed every one and some additional items that needed attention. I am completely satisfied with his work and professional expertise. My door is now ready for winter.
- Loretta O'sullivan
Tannersville, NY
Great service by the entire team a Precision the job was done to perfection. Thanks again
- Roger Armstrong
Albany, NY
This company understands customer service and provided an excellant service call and repair. Will definitely use them again!
- Celia Gonzalez
Latham, NY
Chose Precision because they are local and offer 24 hour service. My one car garage door was open 3/4 and wouldn't budge. Earliest appointment available was three days out but they managed to squeeze me in within 24 hours. Other than sticker shock at the nearly $1700 cost of repair, I am 100 percent satisfied with the speed, efficiency and quality of the job. Staff is friendly and professional.
- Peggy Marro
Cohoes, NY
Picked them because of BBB rating and reviews. Was very easy to schedule online. Andrew P was very prompt, even early. Had a lot wrong with my door and he explained my choices I a way I understood. Took him about an hour and the door is working better than it has in a very long time.
- Julia Grimsley
Glenmont, NY
Andrew was on time and very professional. He explained what needed to be done and it solved our problem. Thank you so much for this service which was very reasonably priced. We will definitely be calling again!!
- Richard Pape
Preston Hollow, NY
The service man andrew should up on time and performed maint.on door.very good co.excellent employee
- David Terrano
Albany, NY
I was given an appointment for the very next day and the technician showed up right on time. He was very friendly and understood the issues that I reported. It was clear that he had also reviewed what was done one year ago. At one point he consulted with his supervisor by phone to verify that what he thought was the best solution was in fact the best solution. It was and it not only solved my issue but it was covered under my warranty so there was no charge. The technician explained everything to me and answered all my questions. Extremely impressive service.
- Dave DeBonis
Clifton Park, NY
Overall I was very pleased with my experience with Precision Overhead Garage Door. It was easy to schedule an appointment and the technician called to let me know when he was on his way to my house. He did an overall inspection of my unit and suggested a few other items that needed attention and explained why. After approving the cost, the work was done quickly and the door is operating as it should. Was kept updated along the way.
- Maureen Baum
Schenectady, NY
Our overhead garage door had not worked properly for years when one of the main springs broke. Precision sent Andrew the day after we called and he not only replaced the spring, but checked the other parts of our system, explained which parts were worn and should be replaced, and installed a new motor {at our request) so that the door once again functions as it ought to and we no longer have to open it manually. Andrew was courteous, professional and we felt throughout that he "knew his stuff". We would not hesitate to recommend Precision to anyone looking for similar repair work.
- Anne & Peter Coffey
Athens, NY
Prompt, friendly service, and the door was operational again in no time!
- Jeremy Taylor
Schenectady, NY
my servicer was very informative and helpful, provide me with the appropriate repair/product and informed me of what to monitor for down the line.
- Shana pierre
Gansevoort, NY
Andrew made arrangements with me to come much earlier than expected. His arrival time was perfect. From start to finish took no more than an hour and a half to fix my door. It now runs great and even sounds better. Thanks, Andrew and Precision Door.
- Kyle
Albany, NY
Andrew did a wonderful job fixing our garage door explaining why and everything that was needed would definitely recommend thank you
- Joanne Sokaris
Fort Johnson, NY
Andrew was super nice and a total gentleman. He explained everything to me. You have a really good employee there.
- Christine Hanna
Clifton Park, NY
The spring on my garage door broke Monday evening. I got on Precision's website, booked a service appt, and Andrew was here fixing my door on Tuesday afternoon! Such great service! Thank you!
- Kristine Cram
Castleton-on-Hudson, NY
We needed our garage door repaired and began to search online. After reading reviews about Precision Overhead Garage Door Service we decided to give them a try. 1) Called them on Saturday and was pleased to find they could have someone out on Monday. They could actually have someone out on Sunday but we were away for the day. We scheduled the appointment for 8-11 on Monday morning. 2) Andrew called me at 8:05 saying he would arrive approximately at 8:45. He arrived at 8:40 and promptly got to work appraising the repair. He provided a quote I agreed to and got to work. Andrew completed his work in record time with fantastic results. Look no further than Precision when looking for residential overhead door repair. Timely, fairly priced and professional! Thanks to Andrew and Precision Overhead Garage Door Service.
- Ken Holmes
Glenville, NY
On Friday I arrived home and just minutes after walking in the house I heard I loud bang from my attached garage. Rushed out to find a cable hanging loose and the door out of commission. Recently I had received a Val-pak booklet with Precision Door inside. I had checked the web and read the reviews and was impressed by the customer comments, so I knew who to contact on Friday. I was surprised I could make a Sunday appointment. Sunday I was contacted by Andrew who asked if he could come earlier. How often does that happen??? He arrived shortly after and assessed the issues with the door. Gave me options for repair and once I made my selection, he completed the work I requested. I could not have asked for better results. I will now recommend Precision to all the homeowners in my development. So impressed with the whole process from start to finish!!!
- Linda Tremblay
Saratoga Springs, NY
Technician Zack was on time, friendly, knowledgeable and got the job done quickly. He gave us fair options on service.
- Thomas Mildt
Ballston Spa, NY
I can't thank Precision enough especially Andrew. He came in looked at the garage door and gave us 3 options . He answered my questions he was helpful and we made the decision to replace the door. I would highly recommend Precision to everyone. You are very lucky to have Andrew on your team , he is kind,respectful and very knowledgeable. With sincere thanks and appreciation. Todd and Tina
- Todd &tina Rorick
Colonie, NY
Saw ad on tv and gave them a call. Came that day and replaced both my door openers. They are EXACTLY like they advertise with regards to their timelines and technican’s professionalism and knowledge. Andrew was one of the most pleasant technicians I’ve run across for services rendered. I would highly recommend Precision Garage Door Service to anyone in need of a great experience while having a problem solved.
- Louise Spangler
Latham, NY
Andrew was the consummate professional. He checked both doors advised what work needed ( Didn't try to upsell). Went to work and did a quick efficient job. Doors are extremely quiet up and down Highly recommended!
- James Coleman
Clifton Park, NY
We are so happy with the service from Precision Garage Door. Their technician Andrew arrived right on time today. We couldn’t get our door opened which was a problem because our car was inside. Within a couple of hours we had new springs and an overhaul which was needed. Thank you again to the whole team who all helped in solving our garage door problem..
- John Mady
Rotterdam, NY
Extremely professional Excellent service Would highly recommend
- Jacqueline Cavalieri
Ballston Lake, NY
Andrew did a phenomenal job with repairing my garage door. He completed a thorough safety check and made sound recommendations for repairing. Andrew was professional, knowledgable and communicated nicely with me throughout the process. Kudos to Andrew!
- Kathy Bryant
Andrew was great. He showed up early, gave me my options and what he though would work best and did the work well. He explained to me things that I should know and look out for. Will use again.
- John Coleman