Zack M
Average: 4.92 stars
Zack M's Bio:
Clifton Park, NY
Altamont, NY
I have had issues with my garage door for awhile and was reluctant to make a call because I didn’t want to get ripped off. A friend had Precision Door Services do major repairs on her garage door and highly recommended the company to me as did my neighbor. Zack arrived early after calling for permission to do so. He explained what needed to be done, gave me 3 monetary options to choose from and completed the work in under 2 hours. He also provided a brief tutorial of the new system and how things worked. He was professional and personable. I highly recommend this company!! Thanks!
- C Aumic
Ballston Spa, NY
Zach came out on a Saturday, the day before we were due for lots of snow. He worked his tail off and fixed my broken garage door at a reasonable price. He was very nice, polite and professional. I highly recommend this company.
- Laura Grandy
Troy, NY
Very courteous, Professional and cleaned up after installation. works great very happy so far. Thank You.
- Mary Nardoia
Clifton Park, NY
Reviews are very important. That's how I started my process to determine who to trust in handling my garage door issue. The serviceman was polite, efficient, courteous, professional, and knowledgeable.
- Paul Jesep
Glenville, NY
Very pleased with the service. Very kind and professional. Would highly recommend them.
- Joanne Rose
Schenectady, NY
Zack did a great job installing 2 garage door openers. He explained everything about them and made sure everything was working correctly. I highly recommend.
- John Lafay
Clifton Park, NY
Zack was very professional and did an excellent job of replacing the springs and offered alternatives to upgrade the garage door system. Not pressure but I appreciated the alternatives. I highly recommend Precision for their professional work and timeliness. Thanks.
- Ron McQuide
Clifton Park, NY
Amazing job on our garage door I totally would call precision again!! Plus they gave us a 4 year warranty!
- Tarrene Zajesky
Albany, NY
Technician Zack called ahead to let me know that he would be arriving shortly. Upon arrival, he looked over the problem, made his recommendations and promptly completed the work! He was professional, friendly and helpful! I would recommend Precision!
- William Houting
Saratoga Springs, NY
Outstanding service work provided by your Service Technician Zack. He identified the issues with my garage doors quickly, along with his recommendations. He had all parts on-hand that were needed to accomplish the job, and service work was completed promptly and within the estimate provided. Well done!
- David Rizzo
Schenectady, NY
Zake put new spring in door and rewinded both sides wires and removed of spring that was broken and then Zake tightened spring 35 turns. I paid by check for this service. When do I get receipt for job done. I got estimates today but no receipt. I also gave Zake a check for $1374.00 for down payment for new garage door and accessories of 40% of job when do I get receipt for that? I did get the estimates for the job. Why did I call precision? You had 25 reviews...22 were 5***** 2 reviews were 4**** 1 review was not good but a Manager or owner called customer to explain the miss understanding of contract.. You came on Sunday and fixed broken door and I order new door same day. Zake is a 5***** Technician. Thank you so much Bob...
- Bob Lare
Athens, NY
Seen commercial on TV. From initial call to job completed next day service phone operator and tech guy Zack was very informative.pleasant to deal with and efficient. 2 Doors in 2 hours and was done/ Great job done and also a great experience. Thank you.
- Gary Matson
Rotterdam, NY
I am so happy with the work that was done today. I don't have to worry about did I close my garage door or not anymore. That was always a big problem. No more
- Linda Perrone
Albany, NY
I called on a Sunday because the garage door broke, and they were here the next morning. The technician was very friendly, helpful and professional. Fixed the whole thing in a couple of hours. Highly recommended!
- Chris Bordonaro
Ballston Spa, NY
Great customer service. Called on a Saturday and was able to make an appointment for Monday morning. The technician (Zack) was extremely polite and personable. He explained our repair needs thoroughly and clearly. Work was completed in timely manner.
- John & Melanie Deguardi
Ballston Spa, NY
Getting an appointment was easy and set up for the day after I called. The technician called prior to his arrival with an ETA. The technician arrived at the scheduled time. He listened as I explained what was happening with my newly installed garage door opener. After checking for possible problems he was able to reset the travel functions and correct the sensor issues. He completed a safety inspection and and offered some advised regarding the safety sensors positioning. The garage door operated correctly after he left. I am happy with the results of the service.
- Robert Reinhardt
Watervliet, NY
Zach did an amazing job! He showed up on time and was polite, courteous and explained everything about the garage to me, including the parts he was going to replace (and also the timeframe/cost for potential future repairs). He was in and out quickly and was a consummate professional. We'd highly recommend Precision Overhead to anyone!
- Gary Gustin
Ballston Spa, NY
This organization is top notch; they even came out on a Sunday.
- Walter Wintsch
Clifton Park, NY
Precision sent someone out the next day. My problem was fixed immediately and efficiently. Zach was kind and professional and explained all of my options. Thank you for a job well done.
- Louise Caruso
Troy, NY
Just a minor tweak. Everything went well thank you so much. Tech was very knowledgeable and polite.
- Deborah Warner
Selkrik, NY
Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.
- Susan Ira
Albany, NY
Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.
- Gale Zdunczyk
Amsterdam, NY
Came home Friday evening from vacation to a broken torsion spring! Called Precision Garage Door Service late Friday night and had an appointment for first thing Sunday morning. Zack arrived and performed a complete safety inspection of all my door parts and had the new spring installed and balanced in just an hour. Great people to work with, quick turnaround and at a fair price.
- Guy Cappuccio
Clifton Park, NY
First time using Precision. From the initial phone call to the install by Zack, we were very pleased with our experience. Great Communication and expert service.
- A D
Albany, NY
Excellent service! Quality work! Patient with questions! I am impressed with the pride that your employee takes in his work. He is a perfectionist. The professionalism exhibited, the wonderful ratings of Precision Garage Door online, and the positiveness of your worker bode well for the future of your company. Thanks for coming to my house on time and for taking your time to do outstanding work. I shall spread the good news about Precision Garage Door Service.
- Leonard Slade jr.
Catskill, NY
Your Service representative took numerous photographs inside my garage without asking or obtaining my permission. I consider this a violation of privacy since he was on my property and inside my garage with the door closed while I was outside the garage.He also made so many references to legalities that I wondered if I might need a lawyer. He left me with the distinct impression that he was there to frighten me into buying a new door. If and when I do buy a new door I doubt it will be from your company.
- Elaine Lombardi
Troy, NY
it was the closest to my house
- Roger Fucilli
Albany, NY
Hi! Wanted to wait a week before responding. I’m laughing about “purchased a new product” - the only thing not new is the wooden door and glass windows. hahahahaha! Original door was installed in December 1981. Zac was impressive- knowledgeable, very helpful. He explained what was needed to update for safety; also new springs as one was about to break. My door is quiet and safe. Thank you Zac for a perfect job very well done!! One thing I think should be different: the invoice should be easier to read . It is incredibly small print. I did print it off, but there were 7 pages and mine started at page #2. I am very satisfied and have recommended Precision Door to friends.
- Mary Colburn
Clifton Park, NY
My door opening cable was broken and my car was trapped in my garage on a Saturday. Thankfully Precision Door has 24 hour service. Zack got here at the earlier time (from 3 to 6 pm) which helped me get things done once he left. He was courteous and knowledgeable and explained the condition of my door and what I’d need to do in the near future.
- Virginia Colorito
Zack was professional and completed my garage door repair in a timely manner.
- Susan Manapoulis