Robert Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the work. The springs were replayed and new cabling installed. The doors now work very well.

Shirley Abele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack came promptly at appointment time he assessed the situation and informed us of all options for issues. We ultimately decided that we should not be Pennywise and pound foolish. Zack fixed all our issues timely and with such attention to detail I can't express how great a job he did. You don't often see someone who is determined to do the job right the first time.

Yuetao Zhang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The experience working with the precision garage door team has been very pleasant. Our garage door spring snapped on Saturday. I figured it would be Monday before i can get any house calls. But i called precision garage door. They work on Sunday! That was a pleasant surprise. Emily found me a slot the same day i called. And before Zach arrived he gave me a heads up he’s on the way. He was super pleasant and professional. The whole process of quote and installation was efficient. I recommend this company if you need garage door installation or repairs.

James Brust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was extremely professional and honest. I was completely satisfied with his work and will call on your company whenever I have an issue with my garage door or opener. Thank you, Jamez

Thomas Madelone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Zack was friendly, informative, and patient! We saw the advertisement for Precision Doors on TV! We are very pleased with the service and will recommend him to anyone who has a need! Thank you

William Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision’s Tech, Zack, did an outstanding job. He diagnosed the problem with our old system, which had reached the end of its useful life, quickly installed its replacement quickly and efficiently and did it all pleasantly and respectfully, This was definitely a five-star job.

Teresa Kang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, ZacK M, was wonderful. He thoroughly explained the issues to me, and fixed the door. The price was extremely reasonable, though he said this would not be a permanent fix. He said the permanent fix would be several thousand dollars, which I think is absurb and I am unwilling to pay that, but at least this tides me over. Zack was also very friendly and personable, so I was very pleased overall.

Bruce Pentland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service Zac performed. On time and he didn’t oversell I’m keeping precision’s number for any future problems and to give to neighbors who are having garage door problems

Thomas Vansleet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zak was great!

Larry Cowden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very surprised when I called to arrange for our garage door repair this morning. The technician came out this afternoon and completed the task fairly quickly. We usually have problems getting service where we live because of our distance from Albany. Door was fixed and works great now. We will be calling them back because a second door is approaching need for repairs.

Kim Norwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previously used and highly satisfied. Zak Maki is an amazing employee. He is knowledgeable, friendly, explains every detail and a professional.

Janet Glenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was easy to schedule an appointment and the technician was prompt and friendly. He worked right along and replaced 2 garage door openers and springs. However, there were some wires that were not secured sufficiently - one staple holding the cord to the opener fell out a few hours later and almost hit the car. Other wires to the sensors could have been secures better. When I went to use the outside keypad later it was determined that the tech entered the wrong code.

Fred & Arlene Baxter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service and experience!! I chose Precision based on their TV ads. I was able to book an appointment online for the very next day. Also, I called the Saratoga phone number and a rep answered the phone at 9:00 in the evening! She confirmed the appointment and I was able to explain in more detail the situation. The tech Zack was great. He went over everything and he was very thorough. He fixed the door to our satisfaction. In an age where good customer service has virtually disappeared Precision stands above and beyond!

Albina Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous, explained. what was needed. Work looked well done.

Diane S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack Maki was above and beyond great! Super personality! Knows his job well. He didn't try to talk me into anything and told me all of my options. Never pushed one of them. Answered my questions but w/o any emphasis on his thoughts. As a 67 yr old single woman, living alone, I totally appreciated seeing a pic of him before he arrived. This made me feel safer, esp when there's so many scams out there! Your cs is the best! You sure know how to give great cs and have great employees! Again, Kuddo's to Zack for doing a super job! He installed the opener and fixed things, springs, cables, pulleys, that needed fixing on the garage door. I'm very happy with his work and how he showed me everything before taking my pmt.

Ed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack & his partner had my door operational within a couple of hours of my phone call! They gave me quite a few options for the repair. Knowledgeable crew!

Nancy Claiborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zak came out the afternoon I called (I'm 60 miles from Albany) and inspected my garage door problem, as well as looked at the entire system. The door system was 20 years old and needed some key parts, but he did not recommend an entire new door, only parts that were clearly no longer functioning (motor, cable & bearings). No heavy upsale, showed us what the issues were, made his recommendation and waited for us to make our decision. He was able to replace the parts right then and had our door working within a few hours. He was proficient, friendly and patient. Wonderful service!

Gina Karas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was informative , courteous and completed work as necessary . Thank you

Frank Berghela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the time we placed a call to Precision and throughout the Entire process, we were met with respect, courtesy, knowledgeable staff, and the utmost in professionalism.

Dennis Templeton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The prompt response from your staff in answering my call as well as the quality services I received from Zack Maki your serviceman were great! Thank you.

Marie S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A spring fell off one of our garage doors on a Saturday evening. It was a great experience from the time I called Precision. An appointment was scheduled for the next day. The person answering the phones was very courteous and was able to provide a quote on the spot. The technician notified me when he was on the way, and he was exceptionally knowledgeable and professional. He was able to answer all of our questions, made recommendations and provided excellent service! I would highly recommend this company and plan to use them in the future!

Ada Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I was having issues with the keypad. Zack arrived on time and figured out what the issue was. The keypad was replaced and it is working as it should. Efficient and professional. Thank you

Glenn Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When we got trapped in our garage due to a broken spring, we found your company online. It looked like you had good reviews, so we gave you a call. Zack Maki arrived when planned and turned out to be personable and professional. The garage door is working fine now, and is a lot quieter than before.

Erik Waters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the springs on the rod over my garage door had broken, and I didn't see if for about two weeks. The door operated anyways, just slower opening and closing. Bing Search recommended Precision Overhead Door, so I called them. They showed up when they said they would, assessed what needed to be done, and did the work quickly. Highly recommended for garage door service.

Chuck And Nancy Starks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, professional service. Springs, cable, bearings replaced.

Jim Wittmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a fine job repairing my door. Zack was very professional and went right to work. He has a positive attitude and was very polite during the whole process. He is a definite asset to your company. Jim Wittmann.

Kevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Sunday morning for a broken spring and got an appt for Monday between 8 and 10 am. Zach showed up at 8:10, evaluated the situation and provided suggestions and estimates. He then performed the agreed upon work and finished about 9:40. Cost was about $1100. Is that too high? Not sure. But I was quite happy with Zach and the work he performed. My garage door now works well and I have a 3 year warranty. So I consider myself to be a satisfied customer and would use them again. Thanks!

Paul Strasser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were able to come out to work on my garage door right away on a Saturday. I felt their service was fair an honest.

Bob L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our 2 garage doors needed full repair service: springs, rollers, cables, & pulleys. Zack from Precision was here the same day we called & completed the job in less than 2 hours. The doors are balanced well, quiet, like new! We are pleased with the service & so glad we called Precision.

Carl Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw your ads on tv and went and checked your ratings which were excellent. I then checked the ratings of your tech and found his were higher than your overall company ratings.