Zack M
Average: 4.94 stars
Zack M's Bio:
Rock City Falls, NY
Rotterdam, NY
We have our garage door repaired today due to it not being aligned. Zach our service tech was very friendly and explained how he was going to fix the problem. He had it repaired in about 45 minutes. No issues. I called Precision, due to another local garage door company said that it couldn’t be repaired.
- Ellen
Troy, NY
Zack was very professional & on time.Came same day I called. I remembered your jingle from Channel 13
- Ken Clark
Schenectady, NY
Friendly, knowledgeable, efficient.
- Kerry Tripoli
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Clifton Park, NY
Zack arrived on time, checked everything and replaced the sensors, which fixed the problem. He's responsible, caring and nice overall. I would recommend Precision and Zack.
- Al P
Albany, NY
I was very impressed from my first contact with the company and continued to be so after meeting my installer. He worked really hard to complete some difficult tasks. Unfortuantely for him he has to return for complete the wifi setup.
- Carol Distefano
Clifton Park, NY
Zack came on Sunday to replace the spring and cables on the garage door and install a new opener. He was on time, very pleasant and worked quickly and efficiently. Definitely a good experience and would recommend Precision without hesitation.
- Denise
Ravena, NY
Zach was great. He was cheerful and worked without stopping all the time he was here. He did a great job. Can u ask Zach if he saw my garage door opener? It was on my visor since the garage door was broken. Any idea where I could get a replacement? Thank you very much.
- Joanne Nunziato
Albany, NY
Very easy to book online. Technician was polite and was very experienced in what he was doing. I especially liked the text that came as soon as he called saying he was on his way, with his picture and details about him. Zack was great!
- Margaret Oliver
Gansevoort, NY
I was extremely impressed with this company from the office staff, and especially with our technician Zack. All professional yet friendly and caring. The follow up also was amazing. Our problem was diagnosed quickly, a quote was given, along wirh s full explanation of the work and costs. All parts and equipment were on the truck so no return trip was necessary. Repairs were completed within an hour, And I was given the tour of the results. Probably the best company I have ever dealt with.
- Bill N.
Schenectady, NY
Wonderful service Great workmanship Gentlemen were very pleasant .
- Noel and Don Davis
Amsterdam, NY
My technician was Zack, he was very professional, he updated me on everything that needed to be done no pressure to do anything just explained my opinion. I appreciated his time management as well he was early by 30:00 minutes which worked great for me . I would definitely recommend.
- Indira Basraj
Ballston Lake, NY
I do not usually write reviews but this service was exceptional. Although I called about 9 on a Sunday night my call was answered by Andrea and a service appt. was made for the next day for between 12-2. Zack arrived at 1:30. He did a 25 point safety check and discussed findings with me. Although I thought the price was high, I had him do the job. He did excellent work and was very professional and friendly. In the future Precision will be my company of choice. I highly recommend.
- Gretchen Ruhl
Saratoga Springs, NY
Fast response, fixed my garage door so it not only works again, but it works better than before. Techs were very nice and explained everything to me that needed to be done. Great job!
- Jerry Mangona
Albany, NY
Professional service!
- Stephen Coelho
Clifton Park, NY
Zack and his partner were great. Explains everything and gave us 3 different options. Very pleased.
- Bob Beyerl
Bethlehem, NY
Precision responded very quickly. Sent technician Zack to my house. He was very efficient. Explained everything as to the problem with my garage door. Completed the work in about an hour. I would recommend this company to anyone. I was very pleased with the service.
- Gloria Sciavolino
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Albany, NY
It was 15+ years since our garage doors were installed and I called Precision to have them inspected. Their technician Zack gave us a few different options. He didn't pressure us or try to sell us anything we didn't need. We will definitely call Precision again for future service.
- Richard Desimone
Cohoes, NY
They answered the phone that is an actual person answered the phone and had a technician available that day, I changed the appt to the next day and he was very prompt and very good, It was an expensive repair so I hope I dont need anymore work. but they were very good. I recommend them highly.
- Julie Dickinson
Glenmont, NY
Zack did a great recommending and job installing a new garage door opener. Very professional and helpful.
- Maureen Zito
Saratoga Springs, NY
Our technician was Zack M, and he was outstanding. He was polite, professional and competent. He diagnosed the problem and fixed it correctly. Zack is a credit to Precision Doors of Albany, and I highly recommend them. Thanks again, Mike M
- Mike M
Hadley, NY
Your technician Zach was professional, and informative. My problem was resolved quickly and efficiently. Communication was excellent!
- Timothy Carman
Ashland, NY
I have a 30 man crew performing heavy collision & mechanical repairs on trucks. We also perform roll up & swing door repairs & installations. We also build new bodies for the fine art industry. I was very impressed with the quality of workmanship your tech showed me. He was honest about what happened & apologized for the poor installation from the previous technicians. He even took the time to replace the hardware in the other door to prevent another road service which i know cost your company lost revenue. I will highly recommend your company for any door work or purchase of a new door. Thank you again for your quick response. Mike Rogers
- Mike Rogers
Colonie, NY
On Saturday evening, we realized that our garage door was not working properly. Once I got the garage door up, the Motor only hummed and buzzed when I tried to put it back down. My husband did some research Sunday morning online and discovered Precision Garage Doors. He was impressed with everything he read. He left a message on their direct phone line and received a text within 30 minutes. We also received a message that a tech name Zack would be at our home in approximately one hour. Zach showed up in one hour diagnosed the problem as a dead 38 year-old door opener and offered options to my husband. He had exactly what my husband wanted on hand and did a very thorough job of replacing the old door opener with a new one he also replaced the 38 year old rollers that came with the original opener. Zach was very knowledgeable, did excellent work, was very neat and clean and personable. We highly recommend Zack and this company to anyone that we know.
- Kim Sottong
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Ballston Spa, NY
Precision’s website was user friendly and I was able to book a service and get an appointment quickly to repair garage door opener that was not working. Zach was on time and professional. He explained the problems with our system and offered different options with each cost - so we could choose the one that best served our needs. The repair was done in the time Zach told us and we are happy with the service received.
- Maura Koennecke
Albany, NY
Precision garage doors met and exceeded my expectations. Zack and his partner were not only 100% professional but also extremely sincere. The work performed was completed quickly and accurately. Unlike other companies I have dealt with, aesthetics was strongly considered in addition to functionality. If you need a garage door, you’d be foolish to go anywhere else.
- Tom Locascio
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Selkrik, NY
Called on Saturday, figuring I would leave a message but somebody answered! I needed to have my garage door checked - it wasn't closing properly, it was making a jittering noise, and it was "heavy" when opened, and unattached from the opener. The person who answered looked at her calendar and said someone could be out on Sunday morning. What a surprise! I said yes. The next day, Zach Maki called me to say he was on the way, and would be there within 20 minutes. He was, and greeted me cheerily. We went over my concerns and then Zach performed an inspection. He found several things wrong with the door hardware. He said we could replace some or all of the failing items. I chose to replace. he looked everything up on his tablet, computed a price and showed me the detailed items. 40 minutes later, the work was completed and we went over things. I found that the door, when unattached from the drive, was still heavy as the door got more than half way closed. He made adjustments on the springs and abrakadabra...it was fixed and balanced. The garage door hadn't been that quiet since I first put the door in. Great work!
- Neil Piper
Castleton-on-Hudson, NY
Professional, hard working employees
- Tommasina Thomas
Corinth, NY
Technician Zack Maki repaired my garage door with skilled, professional manner, delightful personality, took time to explain everything to me before and after what needed to be done. I would consider him an asset to your company. I will definitely use precision service again. Also, I will tell my friends.
- Claire Callahan
Voorheesville, NY
On time, options explained clearly and concisely, no cost overruns or surprises. I would recommend this service.
- Tom Passarelli
Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.
- Jane Boice