Zack M
Average: 4.93 stars
Zack M's Bio:
Bethlehem, NY
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Excellent is the word that described my first experience with Precision Overhead Garage Door Service. The woman who set up my appointment was friendly and thorough as she gathered information on what I needed -- a keypad entry added to an existing garage door opener. Kevin arrived when expected and took care of the installation with no problem. He was knowledgeable, friendly, and had a solid understanding of the ins-and outs of the opener and pointed out some worn parts which were taking a toll on its operation. He explained it in clear, simple terms, but applied no sales pressure, and offered a couple of options. The cost of service and parts was reasonable, and he completed the work very efficiently. What a difference it made! The previously clunky, noisy opening/closing of the door is now smooth and quiet. I didn't know that was possible. If a garage door opener could smile, this one would be sporting a giant grin. I CAN smile, and am sporting a giant grin as I thank Precision Overhead Garage Door Service for a great exerience all around. I highly recommend this company to you!!!
- Linda Lange
Cohoes, NY
Zack was very courteous, showed up on time, diagnosed the issue with my garage door opener, explained the options for repair at different price points, and got everything fixed quickly. I was very pleased with the results!
- Elizabeth
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Zach did a great job installing a new garage door opener. Precision was communicative before and after the install. I’d use them again.
- Amy
Gloversville, NY
Extremely happy with Precision Garage Doors. When I call the Lady in the office was extremely nice. Also I’m extremely happy with the technician Zak Maki. What experience. Totally recommend them.
- Antonio Silva
Clifton Park, NY
Zack was our Technician. He was excellent! Very friendly and extremely hard working. He did a great job!
- Michele Osterhout
Schenectady, NY
I was contacted with a window of time when the tech would be coming. Zack called and let me know how soon he would be arriving. He assessed the door and offered to give me a quote. We discussed the new suggestions and decided upon what I wanted done today.He got to work and when it was complete I opened and closed the door and he made a adjustment and the job was complete.He brought up the invoice on his tablet and payment was made and it was all set.Would highly recommend Precision!
- Trish Harrington
East Chatham, NY
Zack did a great job repairing my doors! I had same day service and very pleased with my service from the first call I made to when Zack finished.
- J Pierre Gontie
Clifton Park, NY
I started being a customer of Precision Door about 2 years ago. I believe I identified 2-3 companies I would call to get both my garage doors serviced and only Precision was able to arrange a timely service visit. Customers tend to like prompt service so Precision got off on the right foot. I upgraded many parts including the broken spring(s) which prompted the calls. The service technicians were and are both friendly and knowledgeable and take the time to explain what they are doing and why. Local businesses gain and retain business through advertising and referrals. I would be comfortable referring anyone needing garage door work to Precision..
- Mike Lisuzzo
Clifton Park, NY
Used Precision before (other garage door) and Zach and John were great. Efficient, proficient, punctual.
- Richard Erdoes
Gansevoort, NY
Zach was great!! We got same day service, he explained everything in detail and was very professional. I would highly recommend precision door!!
- Laura Furo
Schenectady, NY
Always prompt courteous service.
- Dale Keefe
Selkrik, NY
I was impressed when Precision installed the garage door, even more so today. They are fair, honest, and professional. Their level of customer focus is refreshing. Highly recommend!
- Michael Kelly
Clifton Park, NY
Zack was professional and completed my garage door repair in a timely manner.
- Susan Manapoulis
Altamont, NY
I have had issues with my garage door for awhile and was reluctant to make a call because I didn’t want to get ripped off. A friend had Precision Door Services do major repairs on her garage door and highly recommended the company to me as did my neighbor. Zack arrived early after calling for permission to do so. He explained what needed to be done, gave me 3 monetary options to choose from and completed the work in under 2 hours. He also provided a brief tutorial of the new system and how things worked. He was professional and personable. I highly recommend this company!! Thanks!
- Cathy Aumic
Ballston Spa, NY
Zach came out on a Saturday, the day before we were due for lots of snow. He worked his tail off and fixed my broken garage door at a reasonable price. He was very nice, polite and professional. I highly recommend this company.
- Laura Grandy
Troy, NY
Very courteous, Professional and cleaned up after installation. works great very happy so far. Thank You.
- Mary Nardoia
Clifton Park, NY
Reviews are very important. That's how I started my process to determine who to trust in handling my garage door issue. The serviceman was polite, efficient, courteous, professional, and knowledgeable.
- Paul Jesep
Glenville, NY
Very pleased with the service. Very kind and professional. Would highly recommend them.
- Joanne Rose
Schenectady, NY
Zack did a great job installing 2 garage door openers. He explained everything about them and made sure everything was working correctly. I highly recommend.
- John Lafay
Clifton Park, NY
Zack was very professional and did an excellent job of replacing the springs and offered alternatives to upgrade the garage door system. Not pressure but I appreciated the alternatives. I highly recommend Precision for their professional work and timeliness. Thanks.
- Ron McQuide
Clifton Park, NY
Amazing job on our garage door I totally would call precision again!! Plus they gave us a 4 year warranty!
- Tarrene Zajesky
Albany, NY
Technician Zack called ahead to let me know that he would be arriving shortly. Upon arrival, he looked over the problem, made his recommendations and promptly completed the work! He was professional, friendly and helpful! I would recommend Precision!
- William Houting
Saratoga Springs, NY
Outstanding service work provided by your Service Technician Zack. He identified the issues with my garage doors quickly, along with his recommendations. He had all parts on-hand that were needed to accomplish the job, and service work was completed promptly and within the estimate provided. Well done!
- David Rizzo
Schenectady, NY
Zake put new spring in door and rewinded both sides wires and removed of spring that was broken and then Zake tightened spring 35 turns. I paid by check for this service. When do I get receipt for job done. I got estimates today but no receipt. I also gave Zake a check for $1374.00 for down payment for new garage door and accessories of 40% of job when do I get receipt for that? I did get the estimates for the job. Why did I call precision? You had 25 reviews...22 were 5***** 2 reviews were 4**** 1 review was not good but a Manager or owner called customer to explain the miss understanding of contract.. You came on Sunday and fixed broken door and I order new door same day. Zake is a 5***** Technician. Thank you so much Bob...
- Bob Lare
Athens, NY
Seen commercial on TV. From initial call to job completed next day service phone operator and tech guy Zack was very informative.pleasant to deal with and efficient. 2 Doors in 2 hours and was done/ Great job done and also a great experience. Thank you.
- Gary Matson
Rotterdam, NY
I am so happy with the work that was done today. I don't have to worry about did I close my garage door or not anymore. That was always a big problem. No more
- Linda Perrone
Albany, NY
I called on a Sunday because the garage door broke, and they were here the next morning. The technician was very friendly, helpful and professional. Fixed the whole thing in a couple of hours. Highly recommended!
- Chris Bordonaro
Ballston Spa, NY
Great customer service. Called on a Saturday and was able to make an appointment for Monday morning. The technician (Zack) was extremely polite and personable. He explained our repair needs thoroughly and clearly. Work was completed in timely manner.
- John & Melanie Deguardi
Ballston Spa, NY
Getting an appointment was easy and set up for the day after I called. The technician called prior to his arrival with an ETA. The technician arrived at the scheduled time. He listened as I explained what was happening with my newly installed garage door opener. After checking for possible problems he was able to reset the travel functions and correct the sensor issues. He completed a safety inspection and and offered some advised regarding the safety sensors positioning. The garage door operated correctly after he left. I am happy with the results of the service.
- Robert Reinhardt
Zach was terrific, very professional, knowledgeable, took his time to explain it all to me and then did great work. Thank you so much! I highly recommend this company!
- Dave Hoffman