Garage Door Repair Reviews in Albany (Updated July 2026)

Cole arrived on time and completed a safety inspection of door and parts. He had all necessary equipment to make repairs at this time. Cole completed work in a very timely manner. I would recommend them to others.

- Todd

The service was excellent, especially the receptionist with whom I spoke on the phone. The technician, Anthony, was outstanding. He was very knowledgeable, courteous and considerate. I highly recommend Precision Garage Door Service.

- Lucille Pallotta

Your technician was extremely professional and honest. I was completely satisfied with his work and will call on your company whenever I have an issue with my garage door or opener. Thank you, Jamez

- James Brust

Excellent service! Zack was friendly, informative, and patient! We saw the advertisement for Precision Doors on TV! We are very pleased with the service and will recommend him to anyone who has a need! Thank you

- Thomas Madelone

Very quick response. Initial estimate was the $330 referred to in your website. Further inspection disclosed that more parts were needed and your rep explained and showed me everything. I am pleased with the ease of use on your website and again appreciate such a prompt response. Thank you.

- John Rodd

Great experience from start to finish. Precision Garage Door is responsive, professional and competent. And they have a great theme song too!

- Peter Witt

Great price and the doors look amazing! Both technicians were friendly and explained everything.

- Dan Van Cott

I completed the online form for service on Sunday and received a call back within minutes! Scheduled service for the following morning. My technician was prompt, very personable and professional. He explained the problem and procedure for repair. He finished the job in one hour. Thank you James W. Springs, cables, rollers and track repaired. I appreciate no upsales,as others do. 7 yr warranty is a plus. Recommended by a neighbor and I will recommend as well.

- Ellen Ares

Precision’s Tech, Zack, did an outstanding job. He diagnosed the problem with our old system, which had reached the end of its useful life, quickly installed its replacement quickly and efficiently and did it all pleasantly and respectfully, This was definitely a five-star job.

- William Myers

The technician, ZacK M, was wonderful. He thoroughly explained the issues to me, and fixed the door. The price was extremely reasonable, though he said this would not be a permanent fix. He said the permanent fix would be several thousand dollars, which I think is absurb and I am unwilling to pay that, but at least this tides me over. Zack was also very friendly and personable, so I was very pleased overall.

- Teresa Kang

Anthony did a great job replacing all the necessary parts that I needed. He took the time to explain things and showed me what he was referring to. He laid out all of my options without any pressure to choose one over the other. Response time to my initial call was amazing. I would highly recommend precision doors.

- Phyllis Mahar

Good ppl

- Matt Wilmang

I just had a great experience working with Precision Garage Door. One of my 40+ year old garage door openers bit the dust on Sunday. I called Monday morning and set up an appointment for Tuesday (they were willing to come Monday but I was unavailable). Their tech Steve called Tuesday and said he could arrive earlier if convenient. Great guy, reviewed their products and features & benefits. I decided to replace my other working opener as they offered an attractive deal to do both. Steve installed both belt driven units in about 3 hours. Much quieter than our old chain driven units. Steve reviewed all the features of the units and the warranty. I couldn't be more pleased with their response, professionalism and quality work. Thanks Precision!

- John Cuddeback

Excellant same day service neat fast explained everything job was flawless thanks to Anthony who did a great job

- James Beneventine & Susan Frank

James did an excellent job and very pleasant to deal with. He explained how to maintain the garage parts, which I found very helpful. Thank you.

- J.M.

Came for estimate. Tried to charge me double for the estimate and tuning that never did. Removed a sticker from inital garage company without my authorization. Did not send me the estimate until I called for it. I would never trust such businesses.

- Natalya Tafen

This is the second time I've had Precision Garage Door Service repair my garage door opener. Both times they were able to come quickly. They send information on the technician that is coming as well as time expected. Very professional and well knowledgeable with a efficient, complete repair done. Great company.

- Mary and Dan Donohue

Cole was very polite and helpful. Thanks.

- Edward Falsey (Franciscan Friars)

Had heard positive things from others

- Dean Osterhout

Excellent work. Speedy response to my request. Great service. They are my “go to” for everything garage doors!

- Bob Melia

The responsiveness and attention to detail from my initial call and the initial visit & assessment by Andrew who was very professional and engaging, and the short time it took to order & receive the garage door, and the consistent communication from your office via email were extraordinary. Then when Jeremy & Anthony showed up within the expected time and took the time to explain what they needed to do and then got to work with no distractions, we were amazed that they were done in a little less than 3 hours. We checked to make sure our garage door openers worked and they explained why we could continue to use the same ones! What a relief to have our first and most expensive project for this summer completed. I have several business cards from the team that came today and I will make sure I get them to my neighbors, members of the church around the corner and staff at local stores and banks that we frequent. Thank you so much.

- Doris & Wayne Wyley

I was fortunate enough to have an experienced technician like James, who was able to show up and address my situation a day early. He immediately diagnosed the programming irregularity and corrected the problem with practiced ease. Before leaving, he gave me some very sound advice on regular door maintenance, which I will follow. If I ever have another issue with any of my doors, my first call will be to Precision O/H Door Svce and I will ask for James. Thanks again. Tim

- Tim

James was great. Friendly guy did a great job. 5 stars. Just waiting for my email receipt.

- Timothy DeThorne

We called regarding a broken spring on our garage door and within an hour Precision was there to fix it. One hour later they left and it was working like new. We are very happy with the work that was provided.

- Rene Mullen

Great experience. I made an appointment online for today between 10-12 because my opener was opening and closing on its own. I did try to troubleshoot it myself but couldn't get it to work. I received a call from Cole and a message saying he was on his way. I got a picture too. Cole came (on time) and checked out the system and found numerous problems. He presented 3 options for me to think about. I decided to get a new opener and drive and all new components. He installed everything right away and was pretty fast. Cole did a beautiful job and the opener is so much quieter and smooth. The whole process was organized and smooth. Would definitely recommend.

- Lisa Carey

We had 2 garage doors, one that needed repair and another that needed an opener. We called Precision and were glad that we did. Anthony was our service technician and did a great job fixing our door that had a problem opening, as well as, installing an opener on our other garage door. He was timely, courteous and did a great job handling the work. One of the garage doors required a special opener due to how the garage door was installed. Anthony did a great job and even returned to make a minor adjustment. The office staff and Anthony were both great. We will always use Precision and request Anthony, who was honest in his assessments and recommendations.

- Anthony Luniz

The company and employee that came out was very respectful and knowledgeable, quick and efficient.

- Loren Kilmer

Returned from our Winter home and found the rubber gasket seal along the bottom of our garage door where it meets the ground had badly deteriorated and needed to be replaced. Called several Vendors (we had not needed garage door services in the past). The person we spoke with at Precision was professional and helpful, answering as best he could, all the questions I had, questions the other vendors either could not answer or gave vague answers ("we won't know until we get there", etc) Precision gave us a good cost estimate (which was quite a bit lower than the other guestimates) and offered to send someone out that day and, as arranged, the technician arrived right on time. Cole was courteous and professional. He did a quick "safety inspection" of the overall door system and gave us some recommendations (which I was expecting) but he did not try to pressure me to have any other additional work done. After the inspection, he replaced the gasket and secured it in about 15 minutes and we were done. Problem solved--looks good. The price was reasonable and would definitely call again if any repairs need to be made

- Stewart Finton

Cole did a great job explaining what the issue was ans how it could be fixed. He replacing the garage door opener. Very polite and it didn't take long. Great job.

- Bob Beyerl

The service was excellent. The technician arrived on time, reviewed the current situation of the garage door and provided multiple options in fixing the door. After choosing the option that best fit the situation, the technician went right to work. The work was done in a reasonable amount of time and the area was cleaned up afterwards. 5 Stars.

- Glen Tesch