Read what people are saying
about Precision Garage Door
Precision Garage Door of Albanyhas received 413 reviews, averaging 4.91 Stars:
Albany, NY
Cohoes, NY
They answered the phone that is an actual person answered the phone and had a technician available that day, I changed the appt to the next day and he was very prompt and very good, It was an expensive repair so I hope I dont need anymore work. but they were very good. I recommend them highly.
- Julie Dickinson
Selkrik, NY
I chose Precision after reviewing several companies. When I called Christine she clearly explained the company fees and policies. A photo of the technician was sent prior to his arrival which is a great safety feature. Cole, the technician sent a text and arrived within the timeframe given. He asked several questions about what I was experiencing; he made an assessment and gave me all the options available to address my issues. He installed the new motor and hardware and then patiently explained all the features in the new system. He was professional and courteous. I woukd recommend this company to meet your needs regarding garage door replacement and/ or repairs. Thank you Cole for giving me peace of mind.
- Ada Perez
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Glenmont, NY
Zack did a great recommending and job installing a new garage door opener. Very professional and helpful.
- Maureen Zito
Albany, NY
Service was very satisfactory. Technician was very thoughtful and easy to work with.
- Michelle O'Neal
Saratoga Springs, NY
Our technician was Zack M, and he was outstanding. He was polite, professional and competent. He diagnosed the problem and fixed it correctly. Zack is a credit to Precision Doors of Albany, and I highly recommend them. Thanks again, Mike M
- Mike M
Amsterdam, NY
It was a good experience all around: a friendly and helpful person answered my call, we got a same-day appointment, there was good communication about Cole's arrival time to do the repair, and finally Cole was friendly and helpful, did a great job diagnosing the problem, giving me a couple of options, and getting the job done quickly.
- Jim T
Schenectady, NY
Service was provided within a couple hours of call. Garage door would not close. Problem was detected immediately upon arrival and corrected. Price was reasonable. Technician provided summary of garage door status and suggested service in the future with estimated cost for future consideration. No pressure
- Donna Schick
Johnstown, NY
I reached out on Monday night through the website. The response was so QUICK! The repair was even QUICKER! They arrived Tuesday morning. Dillon called and said he would arrive in 45 minutes. When he arrived he was able to diagnose in less than 15. He showed me 3 options for repair/replacement. The customer service was exceptional! After i decided which option we would go with, Dillon said he could replace it in the moment. Which he did! It didn’t take him too long either. He was so personable, kind to my crazy children and explained everything so great! 10/10 recommend Precision Garage Doors!
- Rachel Stirzaker
Hadley, NY
Your technician Zach was professional, and informative. My problem was resolved quickly and efficiently. Communication was excellent!
- Timothy Carman
Niskayuna, NY
Very informative and respectful. I want your Company installing my new garage doors After speaking with my family we will be calling u
- Renee Walton
Niskayuna, NY
My garage doors were having a hard time closing. I saw your commercials on tv and called. You sent someone out to give me an estimate the next day. I did't expect such a fast response. The tech Cole Warrington who worked on the doors was very experienced, courteous and on time. I highly recommend your company! And especially Cole!
- Debbie Ogden
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Ashland, NY
I have a 30 man crew performing heavy collision & mechanical repairs on trucks. We also perform roll up & swing door repairs & installations. We also build new bodies for the fine art industry. I was very impressed with the quality of workmanship your tech showed me. He was honest about what happened & apologized for the poor installation from the previous technicians. He even took the time to replace the hardware in the other door to prevent another road service which i know cost your company lost revenue. I will highly recommend your company for any door work or purchase of a new door. Thank you again for your quick response. Mike Rogers
- Mike Rogers
Niskayuna, NY
Cole Warrington did a great job fixing the garage bottom seal. He also reset the door so that it opens all the way. He did a inspection and provided additional recommendations.
- S Thomas
Glenville, NY
Painless to request an appointment online and I was able to schedule the appointment for the very next day. Tech called prior to my appointment time so I was ready when he came. Fixed my issue quickly and was such a nice man. This is the second time I have used Precision Garage Door Service, and I would recommend them to anyone who needs garage door service.
- Linda Tremblay
Amsterdam, NY
The remote control for my Genie Intel locker garage door opener died. Precision Garage Door's service technician quote a ballpark price of $900 to replace the opener motor (which is in perfect working condition) !! The unit motor needed replacement to match code with the new remote.
- Dick Douglas
Excellent service. the technician, AJ, was friendly, courteous, professional. He was knowledgeable and prepared. I think I could have looked further and found a less expensive service. I could not have found better service. Worth every penny.
- Dick Curtis
Amsterdam, NY
Five five plus star rating very good will do again
- Albert Zierak
Colonie, NY
On Saturday evening, we realized that our garage door was not working properly. Once I got the garage door up, the Motor only hummed and buzzed when I tried to put it back down. My husband did some research Sunday morning online and discovered Precision Garage Doors. He was impressed with everything he read. He left a message on their direct phone line and received a text within 30 minutes. We also received a message that a tech name Zack would be at our home in approximately one hour. Zach showed up in one hour diagnosed the problem as a dead 38 year-old door opener and offered options to my husband. He had exactly what my husband wanted on hand and did a very thorough job of replacing the old door opener with a new one he also replaced the 38 year old rollers that came with the original opener. Zach was very knowledgeable, did excellent work, was very neat and clean and personable. We highly recommend Zack and this company to anyone that we know.
- Kim Sottong
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Technician: Zack M
Ballston Spa, NY
Precision’s website was user friendly and I was able to book a service and get an appointment quickly to repair garage door opener that was not working. Zach was on time and professional. He explained the problems with our system and offered different options with each cost - so we could choose the one that best served our needs. The repair was done in the time Zach told us and we are happy with the service received.
- Maura Koennecke
Mechanicville, NY
Precision is a first class company. Called and had my issue solved in less than 24 hours. The receptionist was as courteous as could be and arranged for a service rep the next day. The service rep called earlier than expected and sent his ID and background info before he arrived. Inspection was completed , problem identified and options were given. Dylan was extremely efficient and completed the work in a timely manner. Very nice young man. I will highly recommend Precision to my neighbors and friends.
- Jeff Baker
Slingerlands, NY
Chris was super efficient. He was neat and answered all of my question. Gave me several options to choose from
- Richard Zaranko
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Glenmont, NY
Terrific service! Came on time for the appointment window, quickly analyzed the problem. Installed a new door lifter and all the remotes/sensors. Very professional! I highly recommend!
- Nanette Aiello
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Schenectady, NY
Quick response and fixed issue with my garage door opener promptly.
- Chris Hoover
Slingerlands, NY
A personable young man came with a professioal approach and explained his approach to the job. Shortly, he came back to me explaining his two estimates:one for a new door and one for repairing the old door. Each estimate was clear and concise so that i was able to come to an immediate decision and the repair was completed in a prompt and efficient manner. The worksite was left clean and without any notice of repair debrie.I was very pleased with all aspects of the job!
- Bruce Doud
Albany, NY
Precision garage doors met and exceeded my expectations. Zack and his partner were not only 100% professional but also extremely sincere. The work performed was completed quickly and accurately. Unlike other companies I have dealt with, aesthetics was strongly considered in addition to functionality. If you need a garage door, you’d be foolish to go anywhere else.
- Tom Locascio
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Technician: Zack M
Gansevoort, NY
Mike was the technician that did a tune up on my garage door and replace the garage door opener. He was friendly, knowledgeable and professional. He did the job in what I would say was record time. I highly recommend Precision and especially Mike. Great job and reasonable price.
- Thomas Ryle
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Rensselaer, NY
Super quick response, excellent service, very professional, gave me short-term, mid-term and long-term options! Highly recommend!
- S. Smith
Slingerlands, NY
Prompt service, excellent communication and they did not try to oversell me. The tech was professional, friendly & completed the job quickly. I would highly recommend using this business!
- Shea Carr
Mayfield, NY
Did great work, arrived on time
- Bob Buckley
Dillon Pine was great fixing my garage door. He was professional and courteous and explained what was wrong and options to fix it. Would recommend Dillon to anyone. Thank you.
- Larry Holford