Read what people are saying
about Precision Garage Door
Precision Garage Door of Albanyhas received 490 reviews, averaging 4.90 Stars:
Elka Park, NY
Product:
Clifton Park, NY
Cole came in with a pleasant attitude even though the weather was terrible. He completed the repairs and tested the door function. Great job.
- John Karwatowski
Product:
Earlton, NY
After damaging our garage door by backing up too quickly we contacted Precision. We had seen their advertisement on the TV. We contacted them on a Sunday and after giving our info to the service, we were told that someone would be here between 2PM and 4PM. Sure enough our technician Zack Maki called and said he would be here by 1PM but would text us when he was on his way. True to his word he arrived at 1PM, assessed the damage, gave us a quote on the repair cost and time involved for the parts needed. Zack was so knowledgeable and professional and was able to get our door shut. He was a pleasure to deal with. Hopefully when the parts are received he will be the one to install them. We're so pleased with the response time
- Frank Delcastello
Troy, NY
Zack was the best. Very knowledgeable and friendly. Made recommendations and did a very professional repair. I was very satisfied with the quality of work. He had my door up and running in less than 2 hours. Would definitely recommend Precision Overhead doors.
- Brian Bailey
Hudson, NY
I could not be more pleased or satisfied with the job Zack did on my garage door which over the past few months has given us all sorts of problems. After a thorough review he gave a clear explanation of what the issues were, how he planned to fix them and the estimated cost. It took him about 90 minutes to repair everything and the 15 year old door now works as good as new. In addition to his obvious mechanical expertise his demeanor and personality were equally impressive. Precision Door is a total win win. I rate it and Zack 5 stars only because 6 was not a choice!
- Dennis Marino
Fort Edward, NY
Zack was very knowledgeable and professional. Did a great job. Lucky to have him working for you.
- Larry Larose
Slingerlands, NY
Cole was courteous and professional. Quick efficient repair.
- Jim P
Product:
Rock City Falls, NY
Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.
- Jane Boice
Rotterdam, NY
We have our garage door repaired today due to it not being aligned. Zach our service tech was very friendly and explained how he was going to fix the problem. He had it repaired in about 45 minutes. No issues. I called Precision, due to another local garage door company said that it couldn’t be repaired.
- Ellen
Ravena, NY
We were very pleased with the service we received from Precision Overhead Doors. We had a problem that required immediate attention and that is what we got from Precision. The Tech,Cole, was a pleasure to be around. He was professional and knowledgeable and corrected our problem in a quick and efficient manner. He presented us with short and long term solutions and helped us make the right decision. We would recommend Precision to anyone who required garage door service.
- Tony and Linda Williams
Product:
Troy, NY
Zack was very professional & on time.Came same day I called. I remembered your jingle from Channel 13
- Ken Clark
Schenectady, NY
Friendly, knowledgeable, efficient.
- Kerry Tripoli
Service Provided:
Product:
Technician: Zack M
Clifton Park, NY
Zack arrived on time, checked everything and replaced the sensors, which fixed the problem. He's responsible, caring and nice overall. I would recommend Precision and Zack.
- Al P
Albany, NY
I was very impressed from my first contact with the company and continued to be so after meeting my installer. He worked really hard to complete some difficult tasks. Unfortuantely for him he has to return for complete the wifi setup.
- Carol Distefano
Clifton Park, NY
I called Precision after finding our 5 year old garage door suddenly wouldn't open or close, even manually (due to a broken spring). Cole was our technician and arrived about 1 hour after my phone call! He was amazing, after doing an inspection he gave us 3 options for repairs, including one that replaced basically ALL the garage door parts (and had a 5 year warranty). We chose that plan so we now have an almost new door , new springs, new motor, new keypad and remotes etc. Cole was very respectful, very knowledgeable and informative. He answered all our questions and explained our new keypad. I'm very impressed with this company and their ability to finish a 2 hour job on a same day basis with no advance appointment . Great company to do business with, highly recommend!!
- Helayne Wright
Product:
Watervliet, NY
You were recommended by a friend that was very happy with your work. Tony was very informative, took the time to explain everything as well as being very personable and professional. I will definitely recommend your company to anyone needing this kind of service.
- Carol Golas
Product:
Clifton Park, NY
Zack came on Sunday to replace the spring and cables on the garage door and install a new opener. He was on time, very pleasant and worked quickly and efficiently. Definitely a good experience and would recommend Precision without hesitation.
- Denise
Schenectady, NY
Cole did a great job. He delivered on all of his promises. Great job Cole!
- Carol & Phillip Stire
Product:
Schenectady, NY
I was able to have someone come out the same day I called, at 6:00pm. I was called and told that the technician would be a few minutes late. Cole Warrington, the technician, was wonderful and most helpful. He came back the next morning at 8:30 am and replaced my Garage door opener and he explained what he did and guided me through what to do and how. I am very impressed and would recommend Precision Garage Door to my family and friends
- Barbara Mackintosh
Product:
Saratoga Springs, NY
I had hoped to have my 2 doors upgraded to torsion springs, align the rails properly and lube and adjust both doors. I was quoted 3k + just to change the springs, outrageous. Springs and all necessary hardware are approx. $500 from what I can find online. He wouldn’t align or move rails in fear that the door would fall. After he left I did it in 10 minutes. Although the young man was polite and informative, all that was done took him less than 1/2 hour, $150+. Won’t call again, way too expensive. Just do it myself in the future.
- Patrick DeGregorio
Ballston Spa, NY
Andrew arrived only a couple days after I requested a quote. He was quick and informative, so we decided to go with Precision for our garage door installation. The installation was scheduled quickly. On the day of installation, Brian arrived on time by himself. We were concerned that the installation may not go well with only one installer. Boy, were we wrong! Brian was very courteous, informative and worked hard to get the doors installed the same day. Before he left, he made sure the doors opened and closed properly. Brian deserves a gold star from Precision because he made our experience with Precision exemplary! He's a keeper in our eyes.
- Donna J
Gloversville, NY
The technician was knowledgeable, courteous, quick and I greatly appreciate your service and his workmanship.thank you.
- Shawn Croucher
Valatie, NY
Today we just needed a seal replaced. It was our first time using Precision and we are very pleased with the outcome and price. The technician Peyton Gatlin could not have been more pleasant or professional. He explained the options for replacing the seal, quoted the job and then quickly completed the work. He then did a complimentary inspection of all our overhead doors, wrote a quote for additionally recommended work and finished by lubricating hinges, etc. Although we will not be doing the additional work now we will not hesitate to call on Precision for this work in the future.
- Eric Noll
Ravena, NY
Zach was great. He was cheerful and worked without stopping all the time he was here. He did a great job. Can u ask Zach if he saw my garage door opener? It was on my visor since the garage door was broken. Any idea where I could get a replacement? Thank you very much.
- Joanne Nunziato
Berne, NY
James was on time, a pleasure to talk to, and extremely competent. I highly recommend him to anyone needing a garage door repaired.
- Ted Borys
Product:
Clifton Park, NY
The torsion spring on one of my garage doors broke on a Sunday afternoon. Instead of tracking down the original installers from ten years ago, I decided to give Precision Doors a call as I had seen their television commercials a number of times and they seemed to have good reviews. I contacted them that same Sunday evening through their website chat function and was connected immediately to a live person. They said they could get someone out the next morning. And sure enough, their repair person showed up at 8 AM. I was informed of his arrival via email and text message and even had a map to show where he was. James explained the various levels of repair and I choose the least expensive option which was $500. Certainly a bit higher than what I was expecting but rather than shopping around I went ahead with him. Perfect job done within an hour. Even though the price was high, I thought it was worth it for the quick response and follow through. Would I call them again? I think so.
- Nick P.
Product:
Ballston Spa, NY
Referral from a neighbor
- Toni Ponticello
Product:
Ballston Spa, NY
Easy to make an appointment. Anthony gave me updates as to what he was doing and what needed to be done.
- THERESA FLANAGAN
Schenectady, NY
Hi. Just wanted to commend Peyton who was the technician who came out and took care of my door. My neighbor had to keep coming back and closing it since it would automatically open. Who took care of everything with pride and explained thing’s thoroughly. Hopefully it will last a little while longer before I may have to replace things which right now I can’t afford. He even changed the light bulb for me. What a lovely young man. Thank you for the speedy turnaround as well. I will definitely recommend your company to others as it was also cheaper than another place I had called Thank you again!!
- Zovinar Ashjian
Albany, NY
Andrew was on time - knowledgeable and respectful. Gave me 3 options to chose with no bias. Work was done efficiently, quietly and effectively. I would highly recommend. Thank you!!
- Scott Jelstrom
The garage door company Precision gets my approval,the tech Anthony was a professional rep who did a great job thankyou!
- Carey Hamrah