Garage Door Repair Reviews in Albany (Updated July 2026)

Amazing service!!!’n I called Precision and explained my problem to the lady who asked pertinent questions in a friendly and caring manner, she scheduled an appointment for a tech person to visit and diagnose the problem. Within half an hour I received a notice a tech was on his way. The tech Jim was friendly and professional. He showed me exactly what was wrong, instantly developed a quote for repair, and even showed me the parts needed and what they cost. Jim immediately got to work and completed the repair within 2 hours. He was incredible! I highly recommend Precision for its service and ability to solve the problem the same day I contacted them. 5 Star plus service.

- Dave Williams

Great experience from start to finish. The price, product and speed of service were all fantastic. I couldn't have asked for a better team to handle the job. Andrew and Bryan were very professional and pleasant to work with.

- Thomas Bonneau

I was told I would be receiving a receipt for my full payment for the work done this past Tuesday, the 21st. Still waiting for it. Thank you.

- Lorrie Anthony

At 4pm on a Friday, I discovered that the spring on my garage door opener had broken. I was sure that I would have to wait until the following week for a repair. I called Precision and a tech was there before 5pm. Anthony was great. He laid out the options for the repair. He did not give me a hard sell. He pointed out where my rail was almost rusted away and that my bottom seal was missing a chunk. Anthony got everything fixed. I had access to my garage again before 6pm. He did a wonderful job.

- Paul Henry

Prompt, efficient, effective. Anthony Hill was polite and informative.

- Patricia Salvatore

I called Precision because i had seen some advertisements on TV and thought i would give them a try. The promptness and efficiency that they responded to me was unbelievable. Prior to any representative coming to the house, i received a phone call from that representative saying they were on their way, they gave me their estimated time of arrival and told me their name. Jeremy the lead tech on the door install is the standard of customer service, both he and Cole conducted themselves in a complete professional manner, and represented the company as if their names were on the truck. I am so impressed with today’s service that if at anytime I need any garage door work or door opener work done, Precision will be my first and most likely only phone call.

- Michael Schenkel

We couldn’t be happier with the quality service, rapid response and technical ability of technician Anthony Hill. From the first call to completed service it was only a few manageable hours to free our vehicles from “garage confinement”. This is not the first time we have used Precision Garage Door. And if needed in the future we will certainly reach out to them again!

- Greg Connors

Technition

- Loudon Kent

Precision saved my day! The technician was here within 45 minutes. The fixed the issue and upgraded the system all in under an hour. I am very pleased with the results.

- Andrew Bartlett

Anthony H. was such a pleasure to work with. He arrived on time and provided options with no hard sell. He was courteous, knowledgeable, professional and worked quickly to replace my spring and cable. I

- Mikel Margiotta

Didn't really do anything, gave me a quote for some work for over 900.00. I don't feel it would have fixed my issue with the door.

- Joe Pavone

Friendly, professional and fast.

- Todd Blyark

Highly recommend! They came out within a couple of hours of my call after my garage door came off its track. The technician was professional, courteous, and took time to explain the cause of the issue. He also took the time to fix a loud clunking noise that was happening whenever the door closed. Great service, hassle-free, and reasonable!

- Jason Keith

Zack came promptly at appointment time he assessed the situation and informed us of all options for issues. We ultimately decided that we should not be Pennywise and pound foolish. Zack fixed all our issues timely and with such attention to detail I can't express how great a job he did. You don't often see someone who is determined to do the job right the first time.

- Shirley Abele

James Wells was our technician. He was quick, thorough, knowledgeable and very kind! We were given a recommendation, plus other options if the recommendation, which included preventative measures due to the age of our door, was not affordable. Thank you James!

- Judy Huntley

When your door spring breaks, all you want is to get it fixed. Getting anything serviced today is a challenge and takes too long. Not with Precision, called Late morning and done by 330. I also added more repairs than I planned as the spring break was a warning of more to come- so have the professionals get it done right. While I spent more than I initially planned, I was happy to address all issues discussed with one visit. Professional, polite, discussed clearly what must be done and what optionally should be considered. Very pleased with job well done and added changes have made operations very quiet too

- Tony Groat

Starting from Sierra, who answered the phone to Cole Warrington, who did the work, it was a great experience. Cole was a total professional. He was courteous, kind, friendly and a true gentleman. He did an amazing job. This company totally exceeded my expectations. Would highly recommend. Wish I could have given them a 100 star rating!

- MarcelaTysoe

The experience working with the precision garage door team has been very pleasant. Our garage door spring snapped on Saturday. I figured it would be Monday before i can get any house calls. But i called precision garage door. They work on Sunday! That was a pleasant surprise. Emily found me a slot the same day i called. And before Zach arrived he gave me a heads up he’s on the way. He was super pleasant and professional. The whole process of quote and installation was efficient. I recommend this company if you need garage door installation or repairs.

- Yuetao Zhang

Locked in your garage because your springs are broken? Try getting someone there that day to let you out! Precision Overhead garage door did it! From the representative who took my call to Anthony , who did the repair, Precision got the job done within THREE HOURS! Still waiting for callbacks for others... Anthony was great, called when he was leaving previous job and was ON TIME. He answered every question I had with courtesy and professionalism. Explained the repair options and left the decision up to me, no high pressure, just honest opinions and explanations.. Thank you Anthony!

- Sergio Diana

We called Precision Doors about an issue with our garage door and a technician arrived the next day. Anthony, the technician was great. He diagnosed the issue and offered different solutions, The work, including preventive maintenance on the other garage door was completed in less than 2 hours. The quality of the work was excellent. Fabulous job!

- TKF

Cole arrived on time and completed a safety inspection of door and parts. He had all necessary equipment to make repairs at this time. Cole completed work in a very timely manner. I would recommend them to others.

- Todd Martinovich

The service was excellent, especially the receptionist with whom I spoke on the phone. The technician, Anthony, was outstanding. He was very knowledgeable, courteous and considerate. I highly recommend Precision Garage Door Service.

- Lucille Pallotta

Your technician was extremely professional and honest. I was completely satisfied with his work and will call on your company whenever I have an issue with my garage door or opener. Thank you, Jamez

- James Brust

Excellent service! Zack was friendly, informative, and patient! We saw the advertisement for Precision Doors on TV! We are very pleased with the service and will recommend him to anyone who has a need! Thank you

- Thomas Madelone

Very quick response. Initial estimate was the $330 referred to in your website. Further inspection disclosed that more parts were needed and your rep explained and showed me everything. I am pleased with the ease of use on your website and again appreciate such a prompt response. Thank you.

- John Rodd

Great experience from start to finish. Precision Garage Door is responsive, professional and competent. And they have a great theme song too!

- Peter Witt

Great price and the doors look amazing! Both technicians were friendly and explained everything.

- Dan Van Cott

I completed the online form for service on Sunday and received a call back within minutes! Scheduled service for the following morning. My technician was prompt, very personable and professional. He explained the problem and procedure for repair. He finished the job in one hour. Thank you James W. Springs, cables, rollers and track repaired. I appreciate no upsales,as others do. 7 yr warranty is a plus. Recommended by a neighbor and I will recommend as well.

- Ellen Ares

Precision’s Tech, Zack, did an outstanding job. He diagnosed the problem with our old system, which had reached the end of its useful life, quickly installed its replacement quickly and efficiently and did it all pleasantly and respectfully, This was definitely a five-star job.

- William Myers

The technician, ZacK M, was wonderful. He thoroughly explained the issues to me, and fixed the door. The price was extremely reasonable, though he said this would not be a permanent fix. He said the permanent fix would be several thousand dollars, which I think is absurb and I am unwilling to pay that, but at least this tides me over. Zack was also very friendly and personable, so I was very pleased overall.

- Teresa Kang