Read what people are saying
about Precision Garage Door
Precision Garage Door of Albanyhas received 525 reviews, averaging 4.90 Stars:
Clifton Park, NY
Product:
Schenectady, NY
Service person was able to do a temporary fix for our garage door issue, which he told us will likely require a commercial garage door vendor to resolve. We appreciated his expertise and recommendation.
- Tom Werner
Stillwater, NY
We have just moved into a new property and the garage door was not hooked up to the opener. I put the call in and immediately got a text reply saying thank you for booking an appointment. I left the message on the day before NY's Eve thinking maybe i'd get a visit the first week of January. They came the next day and also came early. Communication was excellent with first a call to book a time, a text to confirm and then a call from the serviceman to say he could come earlier as he had completed a previous job early. Anthony was his name and when he turned up he was courteous, kind, communicative and listened to what we wanted. A 3 tier approach, 1. get us up and running 2. a quote for a new door and 3. A quote for 2 new doors and mechanics. It's fair to say that our garage door was screwed and upon inspection we found damage to the door, hence why it had been disconnected. Anthony offered options and next steps and then proceeded to get us up and running. He even offered a discount against the work carried out if in the future we booked new doors. All in all 10 out of 10. From first call to hand shakes and goodbye, everything was exemplary.
- Brett Booker
Product:
Coeymans Hollow, NY
I had an emergency issue with the spring on my garage door breaking, as I was having furniture picked up from my garage and a closing on a sale happening soon. I called Precision and they were able to come out the same day. Zach showed up on time and had the door repaired and open as the trailer pulled up. Zach was courteous and professional. Everything was explained well before and after the repairs. I would highly recommend!
- Amy Morgan
West Sand Lake, NY
I am very satisfied with the service provided by James Wells of Precision Garage Door Service. My garage door decided not to open yesterday (which was a very cold day) and Precision was able to schedule James same day and within a very short time, James repaired my door to perfect working order! Thank you James! I would recommend Precision Doors and request James Wells for your service technician.
- Pat B
Clifton Park, NY
Precision responded promptly to our phone call. They set up an appointment for an estimate on the following day, called a few minutes before arriving at the scheduled time. The service person was easy to work with and did not try to up sell us to getting the second door serviced. He had all the necessary materials on his truck and installed a new door opener in a short period of time. The second company didn't return our call until Precision had nearly completed the installation.
- R. Parsons
Product:
Saratoga Springs, NY
Mr Priest was excellent.
- Max Birdsall
Delmar, NY
SUPER FAST response. Tech was courteous and knowledgeable. I've been freed! Thanks guys.
- Jeffrey Miller
Hagaman, NY
The repairman did an excellent job. He fixed everything so that I now have a garage door that works with my opener. He was prompt and he knew how to fix it properly. He was polite and explained everything that needed to be done. I would definitely recommend your company to my friends. Thank you so much. If it’s possible could you send me a paper receipt so I can keep it with my records. I would really appreciate it. Thank you again
- Margaret Leahy
Product:
Saratoga Springs, NY
The gentleman came in the middle of an ice storm. He couldn’t get his van up our long driveway so he walked back and forth from our house to his van to get needed supplies. He replaced the black rubber on bottom of 2 garage doors in less than 30 minutes. Excellent work.
- Liz
Ballston Spa, NY
Precision Garage Door Service was recommended to me by a neighbor when it became clear, on this very cold day, that I needed professional service in a hurry due to a fear of freezing water pipes in the garage. The service from the beginning to end was excellent. Three hours after I called the door was repaired by a serviceman, James, who was excellent. Notifications were timely and informative. Kudos to all.
- Lorrie Anthony
Product:
Amsterdam, NY
Very impressed! Quick courteous response followed by great communication. Excellent analysis and quality recommendations. Technician was knowledgeable and friendly.
- John Maynard
Product:
Fantastic company to do business with. Zach was on time, very professional and knew how to fix the problem, I would give this company a 10 star rating if I could. Thank you!!!
- Craig Sickler
Mechanicville, NY
Anthony was great. He solved our garage door problem and. installed a new keypad. I would highly recommend him.
- Judy Ambler
Product:
Bethlehem, NY
Fast response time, knowledgeable, and excellent service
- Phil
Product:
Ballston Spa, NY
Zack from Precision was at our house a few hours after we called. Our 25 year old garage door opener needed to be replaced. He had everything he needed in his truck and efficiently installed a new Genie opener and key pad. He was thorough in explaining the options available and their features. Very pleased with Precision.
- Dan Noonan
Professional, courteous and knowledgeable. Explained the process and recommendations.
- Michele Kirlauski
Product:
Ballston Spa, NY
We knew the garage door needed help. It is so hard to find anyone to fix them, so we call Precision. What an absolutely wonderful find it was for us! Not only were they able to come the same day but they stayed and fixed it completely - all in the same day!!! On arrival he was able to analyze and give us a quite reasonable estimate. It had been about 20 years or so since we had put in the existing equipment. The work was completed and everything new in a very short time. We were so surprised that what they advertise is actually VERY TRUE!! We highly recommend this company and the wonderful people who work on the doors. Can't say enough good things about our experience.
- Terry Doyle
Slingerlands, NY
During a cold snap the base of our garage door froze to the floor. When we tried to open it, the motor ripped the opener arm right off of the garage door. Within 24 hours (and on a Saturday), Precision had it fixed and then some, replacing some worn out parts and redoing our garage main spring that had been inadequately sized by the local overhead door company that did work for us a few years ago. Also, Zack was fantastic. Great attitude and thoroughly answered any questions I had. We will 100% be calling Precision next time we have any garage door problems.
- Ryan Bochacki
Rensselaer, NY
Service exceeded all expectations! We needed a new garage door after our old one broke badly. Setting up an appointment was super easy, and everyone was polite, professional, and efficient. Turnaround time was fast, and the installer cleared away all the old debris for us. The new door looks beautiful, it's better quality than before, and it works perfectly! Thank you Precision!
- Melissa Schuman
Porter Corners, NY
I called Precision in the morning because my garage door had broken and wouldn’t close all the way and with the frigid temperatures outside, I’ve got equipment inside that can not freeze and these guys showed up and did a great job. I’ve got my door back on track! The technician Cole Warrington was very courteous and professional, and worked quickly. I highly recommend these guys in a heartbeat!
- Tom Thompson
Product:
Rexford, NY
Very professional in their approach to customers and in their work , which is excellent. They will come back after a job is completed to answer any questions you may have or make any adjustments you may want.. Also very prompt and arrive at specified time.
- Ronald Tamoschat
Troy, NY
Great company to deal with. Tech was very nice and did a great job! Explained everything he was doing and described what we needed to make it right. Thank you for being very professional
- Eric Rumpler
Duanesburg, NY
Professional, neat and explained the repairs.
- Gail Thomas
Valatie, NY
We are seniors and found Zack to be knowledgeable, sincere, efficient, respectful and I would recommend Precision just on his work ethic he alone demonstrated today. Thank you for such rare excellent service and same day too!
- Fred And Jennifer Millett
Cohoes, NY
Excellent service ! On schedule with time frame ! Very knowledgeable on making recommendations on correcting the problems on issues on the garage door ! Very satisfied on work performance and pricing ! Will tell my neighbors about the service performed ! Good Job ! Thank you ! Dan Szandyba
- Dan Szandyba
Product:
Slingerlands, NY
Anthony was the best service guy I ever dealt with. He was on time and totally transparent. Repair took very little time and was at a reasonable price point. I would definitely recommend this company. I had called 2 separate companies and the told me some song and dance. I had a business for over 35 years and wished I had a staff like Precision.
- Kevin Markham
Glenmont, NY
Excellent service and result!! Had my springs break and called Precision - scheduled a call out the very next day. Technician called and showed up at the exact time stated. Checked out my problems and provided 3 options for repair. No pressure and super clear on the reasons. I picked my option and he completed the work within an hour. I would recommend Precision to anyone who is looking for quality service at a reasonable price.
- Paulot Truchard
Product:
Amsterdam, NY
The spring broke on my garage door this morning. I called precision around 1 p.m. and I had a technician here by 4 o’clock. Anthony replaced the spring and I was back in business. He did a fantastic job. This is the first time I use them and it won’t be the last Thank You Mike
- Mike Vanwicklen
Product:
Schenectady, NY
very prompt after phone call. Anthony explained total process We decided to have a new opener installed plus have the broken spring replaced We are very pleased with the service
- Thomas Frank
Product:
Hunter was here when promised and provided three quotes for repairing my garage door. Hunter was friendly and worked quickly, finishing the job in about an hour. I couldn't be happier!
- Fred Halley