Read what people are saying
about Precision Garage Door
Precision Garage Door of Albanyhas received 434 reviews, averaging 4.89 Stars:
Amsterdam, NY
Albany, NY
Not helpful
- Erica Haddix
Troy, NY
What a pleasure to do business with this company. Courteous receptionist that made a quick appointment, great communication with the technicians on their arrival, so pleasant, courteous and professional young men that identified and fixed my problem in such an orderly fashion. The service was nostalgic, it was so good. Please keep up the good work. I will recommend you to everyone! Thank you, Peter Grimm Troy, NY
- Peter Grimm
Rensselaer, NY
Personal, professional, and fast. There were multiple parts to fix & replace, and we thought the repair would happen over several days. Took about 2-3 hours, and our garage was back to normal but quieter. Thanks, Guys.
- Dwayne Childers
Product:
Gansevoort, NY
Everything from scheduling the appointment to the service itself was easy and straightforward. Cole arrived on time, was polite, efficient and our garage door is working great again. Would gladly use Precision again.
- Frank Hemming
Product:
Cohoes, NY
Call to have them look at my door. Came and said they would be back in a week to fix it. Awesome service.As a manager in retail,I will tell every chow wonderful they are.
- Matt Julian
Mechanicville, NY
You are thieves. You wanted almost $1000 to put a new spring on my door. I said I would give u $500 which is $300 too much you came back with $548 just to squeeze another $50 out of me It took your tech 15 minutes to change it. I looked up the price of the spring on Amazon. It was 2 for $60. That’s retail prices. So you probably pay $10-$15 for it. So a $10 spring and 15 minutes labor $548. I don’t know how you sleep at night. Thieves !!!!!!!
- John Gorsky
Ballston Lake, NY
I do not usually write reviews but this service was exceptional. Although I called about 9 on a Sunday night my call was answered by Andrea and a service appt. was made for the next day for between 12-2. Zack arrived at 1:30. He did a 25 point safety check and discussed findings with me. Although I thought the price was high, I had him do the job. He did excellent work and was very professional and friendly. In the future Precision will be my company of choice. I highly recommend.
- Gretchen Ruhl
Saratoga Springs, NY
Fast response, fixed my garage door so it not only works again, but it works better than before. Techs were very nice and explained everything to me that needed to be done. Great job!
- Jerry Mangona
Albany, NY
Professional service!
- Stephen Coelho
Bethlehem, NY
YES ON ALL OF THE FOLLOWING: Did we meet your expectations? Did we solve your problem? Were the people who represent our company courteous and professional? Were they helpful?
- David
Schenectady, NY
They have excellent customer service and know how to fix any concerns we have. Minor fixes are just that….minor
- Terry Dewey
Niskayuna, NY
Had a new garage door installed. The technician, Colin, was very pleasant to deal with and very informative. When he found another problem with my existing door opener he replaced the faulty parts at no extra charge. Scheduling was fast and easy. Was a good experience with this company and would recommend them.
- Karen
Product:
Latham, NY
Chris and A J very professional and efficient.
- Larry Ontiveros
Product:
Clifton Park, NY
Zack and his partner were great. Explains everything and gave us 3 different options. Very pleased.
- Bob Beyerl
Amsterdam, NY
Chris was great. Friendly, knowledgeable and works efficiently.
- Vincent Mchugh
Product:
Clifton Park, NY
Cole came and serviced my garage door. He was so nice! Polite and explained all to me. I’ll use precision again!
- Eileen Peck
Northville, NY
I needed a new keypad garage door opener and was unable to program it myself to work. I Googled up garage door companies near me, and Precision came up. This was Saturday, and they were able to get someone there by Sunday at 10:00AM. While he was there, I agreed to a door tune up, which included new rollers, and lubrication.He was well trained and knowledgeable and did the whole thing in short order. I already had the keypad, but he programmed it correctly.$178.00.
- Harry Downing
Product:
Bethlehem, NY
Precision responded very quickly. Sent technician Zack to my house. He was very efficient. Explained everything as to the problem with my garage door. Completed the work in about an hour. I would recommend this company to anyone. I was very pleased with the service.
- Gloria Sciavolino
Service Provided:
Product:
Technician: Zack M
Albany, NY
It was 15+ years since our garage doors were installed and I called Precision to have them inspected. Their technician Zack gave us a few different options. He didn't pressure us or try to sell us anything we didn't need. We will definitely call Precision again for future service.
- Richard Desimone
Schenectady, NY
Dillan, came and replaced broken spring, torsion cables and steel freeway bearing. The service was performed a few hours after I called. The technician was quick, professional and very pleasant to work with
- Nathan Lewis
Albany, NY
Dillon Pine was great fixing my garage door. He was professional and courteous and explained what was wrong and options to fix it. Would recommend Dillon to anyone. Thank you.
- Larry Holford
Cohoes, NY
They answered the phone that is an actual person answered the phone and had a technician available that day, I changed the appt to the next day and he was very prompt and very good, It was an expensive repair so I hope I dont need anymore work. but they were very good. I recommend them highly.
- Julie Dickinson
Selkrik, NY
I chose Precision after reviewing several companies. When I called Christine she clearly explained the company fees and policies. A photo of the technician was sent prior to his arrival which is a great safety feature. Cole, the technician sent a text and arrived within the timeframe given. He asked several questions about what I was experiencing; he made an assessment and gave me all the options available to address my issues. He installed the new motor and hardware and then patiently explained all the features in the new system. He was professional and courteous. I woukd recommend this company to meet your needs regarding garage door replacement and/ or repairs. Thank you Cole for giving me peace of mind.
- Ada Perez
Product:
Glenmont, NY
Zack did a great recommending and job installing a new garage door opener. Very professional and helpful.
- Maureen Zito
Albany, NY
Service was very satisfactory. Technician was very thoughtful and easy to work with.
- Michelle O'Neal
Saratoga Springs, NY
Our technician was Zack M, and he was outstanding. He was polite, professional and competent. He diagnosed the problem and fixed it correctly. Zack is a credit to Precision Doors of Albany, and I highly recommend them. Thanks again, Mike M
- Mike M
Amsterdam, NY
It was a good experience all around: a friendly and helpful person answered my call, we got a same-day appointment, there was good communication about Cole's arrival time to do the repair, and finally Cole was friendly and helpful, did a great job diagnosing the problem, giving me a couple of options, and getting the job done quickly.
- Jim T
Schenectady, NY
Service was provided within a couple hours of call. Garage door would not close. Problem was detected immediately upon arrival and corrected. Price was reasonable. Technician provided summary of garage door status and suggested service in the future with estimated cost for future consideration. No pressure
- Donna Schick
Johnstown, NY
I reached out on Monday night through the website. The response was so QUICK! The repair was even QUICKER! They arrived Tuesday morning. Dillon called and said he would arrive in 45 minutes. When he arrived he was able to diagnose in less than 15. He showed me 3 options for repair/replacement. The customer service was exceptional! After i decided which option we would go with, Dillon said he could replace it in the moment. Which he did! It didn’t take him too long either. He was so personable, kind to my crazy children and explained everything so great! 10/10 recommend Precision Garage Doors!
- Rachel Stirzaker
My technician was Zack, he was very professional, he updated me on everything that needed to be done no pressure to do anything just explained my opinion. I appreciated his time management as well he was early by 30:00 minutes which worked great for me . I would definitely recommend.
- Indira Basraj