Read what people are saying
about Precision Garage Door
Precision Garage Door of Albanyhas received 548 reviews, averaging 4.89 Stars:
Slingerlands, NY
Product:
Gloversville, NY
I saw the commercial on tv so I called them. My garage doors weren’t working properly so I called them at 10:30 am and they said someone could be here between noon and two. James got here at 12:40 pm. He was able to fix my single garage door. Then he put a new control panel in and a keyless entry in. I was amazed how quickly they could fix it. I scheduled him to come back to put in new springs and replace parts of the garage door hardware.
- Linda Zilka
Product:
Latham, NY
I saw your ads on tv and went and checked your ratings which were excellent. I then checked the ratings of your tech and found his were higher than your overall company ratings.
- Carl Rosenthal
Latham, NY
Zack was great. Great communication, on time, and done quickly. No high pressure sales on upgrades.
- Peter Hines
Clifton Park, NY
Very Professional, excellent and timely service. Fixed the garage door the same day I called. Highly recommend !
- Tamara Melia
Saratoga Springs, NY
Zack was perfect!
- Tom Dwyer
Rensselaer, NY
The entire process from the very nice young lady who took my request to Mr. Warrington who performed the repair could not have been a better experience. Keep up the great wok. I will definitely be using your company in the future.
- Jim Fischer
Saratoga Springs, NY
I had an issue with the spring on my garage door. Their tech Nolan came out and addressed and fixed the issue. Very helpful and professional.
- Bob OConnor
Latham, NY
Saw your commercials, he did an EXCELLENT job!
- David Dankulich
Product:
Colonie, NY
Excellent repair and service.
- Patricia K
Amsterdam, NY
When I called Precision for our broken door, I was able to talk to an actual very helpful person who was able to schedule the tech to come to our home on our schedule. Zack arrived right on time, and in a few minutes assessed the door and was able to discuss options and pricing. He helped us decide on repair work, and he had everything in his van to complete all of the repairs. The service was great, reasonable cost, and our door is working better than it has in a long time. We are very pleased with all aspects of the service, from the initial call to the work done to the pricing!!!
- Perry Humbert
Troy, NY
Our neighbor recently had their garage door serviced by your company and was very satisfied. Everything from the initial phone call to the final results was handled professionally. Nolan, our technician, did an outstanding job. He is very knowledgeable, polite and friendly. He explained what the job involved and answered our questions. Thank you!
- Eileen McGuire
Ballston Lake, NY
Colonial Overhead door no longer services our area. I contacted Marantac direct. They found your name and number. So I called. When the tech arrived, it became obvious very quickly you didn’t service Marantac efficiently. To the point, instead of repairing or replacing the key fob for $53, he choose to offer me a new garage door opener system for $920 each. I had 5 doors involved. Do the math - $4,500 or the $110 I spent at Marantac. Trust me I will never be calling again. The tech was very polite but he had no intention of reprogramming my remotes. No batteries. He didn’t even have the little 3 prong adapter to copy one remote from another. His goal was to sell me $1,000 garage door openers. But thank you for responding so quickly. I included that when I was telling Marantac of my experience.
- Thomas Dubanowich
Latham, NY
I was dealing with a misalignment on my garage door for weeks, tried to fix it myself, but to no avail. I kept putting it off, then one busy afternoon when I was flat on my back at physical therapy, I looked up the number to on my phone, called and got an appointment right away! There was someone home so I sent them right over, When I got home my door was fixed at a great price. Life doesn’t get much easier than that folks. If only everyone was this dependable. Been a customer for years! Highly recommend!
- Linda R.
Ballston Lake, NY
A few years ago we had a new door installed by another company. We needed service as the door made a screatching sound and wasn't smooth. The technician arrived and surveyed the door and proposed a fix. He explained it well and went on to replace all the hardware on the door. He said the door itself was an expensive door that didn't need replacing. It works well and we are happy.
- Donna/Tom White
Mechanicville, NY
had a service follow up today. Service tech arrived promptly and completed the job in good order. I am very please to be a continuing customer and recommend them whole heartedly.
- Steve Byington
Ballston Spa, NY
Technician is knowledgeable and great! He listened on the problem I have on my garage door and recommended possible fix. He is very professional!
- Norman Yabut
Product:
Hoosick Falls, NY
Quick service. Professional tech. Happy with the results.
- Frank Redden
Product:
Ballston Lake, NY
Excellent service and timely.
- Benita Sokolowski
Saratoga Springs, NY
We contacted Precision Garage Door Service on January 7th because we were having issues with the door. Making the appointment online was very easy and we received an immediate response. Cole came out the very next day-yesterday morning. He called us earlier than our appointment and it worked out perfectly. Cole was very polite and knowledgeable. He assessed our situation and explained our options. He did what he said he would in the time frame he gave us. We are very pleased with the outcome. We highly recommend Cole and Precision! If we could give more than 5 stars, we would. Thanks again.
- Gary Leone
Product:
Albany, NY
Andy quickly solved our problem and gave us,some suggestions as to how,to have our overhead door operate better! No pressure involved ...just fixed the problem..shared some ideas ..and went on his,way!
- Linda Relyea
Product:
Albany, NY
Immediate response, fast friendly service. We will contact Precision for all our future needs.
- George Bouchard
Troy, NY
Hunter was polite and solved the problem for the pinpad to work. Would recommend your company to anyone of the neighbors in our community. Again thank you for the fast response to my problem. Jerry Capuano
- Jerry Catuano
Clifton Park, NY
Hunter was here when promised and provided three quotes for repairing my garage door. Hunter was friendly and worked quickly, finishing the job in about an hour. I couldn't be happier!
- Fred Halley
Product:
Schenectady, NY
Service person was able to do a temporary fix for our garage door issue, which he told us will likely require a commercial garage door vendor to resolve. We appreciated his expertise and recommendation.
- Tom Werner
Stillwater, NY
We have just moved into a new property and the garage door was not hooked up to the opener. I put the call in and immediately got a text reply saying thank you for booking an appointment. I left the message on the day before NY's Eve thinking maybe i'd get a visit the first week of January. They came the next day and also came early. Communication was excellent with first a call to book a time, a text to confirm and then a call from the serviceman to say he could come earlier as he had completed a previous job early. Anthony was his name and when he turned up he was courteous, kind, communicative and listened to what we wanted. A 3 tier approach, 1. get us up and running 2. a quote for a new door and 3. A quote for 2 new doors and mechanics. It's fair to say that our garage door was screwed and upon inspection we found damage to the door, hence why it had been disconnected. Anthony offered options and next steps and then proceeded to get us up and running. He even offered a discount against the work carried out if in the future we booked new doors. All in all 10 out of 10. From first call to hand shakes and goodbye, everything was exemplary.
- Brett Booker
Product:
Coeymans Hollow, NY
I had an emergency issue with the spring on my garage door breaking, as I was having furniture picked up from my garage and a closing on a sale happening soon. I called Precision and they were able to come out the same day. Zach showed up on time and had the door repaired and open as the trailer pulled up. Zach was courteous and professional. Everything was explained well before and after the repairs. I would highly recommend!
- Amy Morgan
West Sand Lake, NY
I am very satisfied with the service provided by James Wells of Precision Garage Door Service. My garage door decided not to open yesterday (which was a very cold day) and Precision was able to schedule James same day and within a very short time, James repaired my door to perfect working order! Thank you James! I would recommend Precision Doors and request James Wells for your service technician.
- Pat B
Clifton Park, NY
Precision responded promptly to our phone call. They set up an appointment for an estimate on the following day, called a few minutes before arriving at the scheduled time. The service person was easy to work with and did not try to up sell us to getting the second door serviced. He had all the necessary materials on his truck and installed a new door opener in a short period of time. The second company didn't return our call until Precision had nearly completed the installation.
- R. Parsons
Product:
Saratoga Springs, NY
Mr Priest was excellent.
- Max Birdsall
The worst service I ever had by anyone. Workmanship is terrible. Installed by amateurs. Plus they returned after I called for fixing the problems and they were clueless about the issues. After just a short time I just wanted them to leave and never return. Would never recommend their services to anyone, anyone!
- Steve Lockwood