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Read what people are saying
about Precision Garage Door

Precision Garage Door of Albany
has received 137 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Excellent communication and service by Andrew and Mike who came to my house on a Sunday to install a new garage door opener. Polite, prompt and capable.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

This company has a high rating for great service, quality and customer service. They respond quickly and explain the process throughly. The price was great and would definitely use precision again for my garage repairs.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

First of all, I would like to compliment you on the fact that you have an employee to talk to when customers contact Precision Door. It is so refreshing to not have to go through a pre-recorded voice mail option to set up an appointment. Secondly, I want to compliment the work performed today at our home by your technician, Mr. Zach Maki. Mr. Maki was very pleasant and polite and he really knows the business!! He immediately diagnosed our GDO problem and after getting our approval to proceed with the repairs he embarked upon repairing the door right away. I was shocked at how quickly he completed the job. His work was thorough and he was very personable as well. Whenever we need future work on our GDO, I am going to request him personally to perform the repairs. You should be proud to have Zach Maki in your employ. He is a great ambassador of your company. He represents Precision Door with extreme professionalism and is a tremendously capable technician. In addition, he presents a very likeable demeanor. Zach Maki, because of his expertise exhibited today, has locked us in as a Precision Garage Door Service customer for all future GDO needs.

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Zack M Service Provided:
Broken Garage Door Spring Repair

Technician: Zack M
Review:

Yes Michael & Mike were great. They were both courteous & professional in their craft.They explained options regarding warranty on Spring installation & price.I also liked that you had the springs on the truck & didn’t have to order them.Which saves time.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Zack did a fine job, very knowledgeable.

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Zack M Service Provided:
Garage Door Repair

Technician: Zack M
Review:

Andrew could not have been more professional. We had a major problem in that we could not even get our cars out of our garage. Needless to say, we were hoping to have instant gratification with respect to a resolution of our problem. Andrew, more than delivered all of that to us. Not only did he arrive early but he quickly diagnosed the issues but fixed everything within an extremely reasonable period of time. He cleaned up all the debris and please know that we could not be more pleased with his skill set. Andrew is a wonderful representative for your company.

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Service Provided:
Garage Door Repair

Review:

Andrew just completed repair to my door springs. Very pleasant and knowledgeable. Arrived on time worked quickly and left no mess. My door runs smooth and quietly. Great job Andrew ! Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 03/22/2024
Garage Door Repair
,
Review:

Outstanding! Was able to get an appointment same day. They showed up when scheduled. Zack was excellent and they finished the repairs in an hour. Highly recommended.

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Zack M Service Provided:
Garage Door Repair

Technician: Zack M
Review:

With our first problem with an older door installed years prior to our home purchase, I was not aware of your company. So, I was very impressed with service from my first call for help, and the service provided by Zac and his colleague. If I am ever in need of replacement of our door, I will certainly call Precision. Thank you so much for your service.

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Zack M Service Provided:
Garage Door Repair

Technician: Zack M
Review:

Service was great - everything explained up front and technicians very friendly

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great service! AJ was awesome.

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ShaRaad H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: ShaRaad H
Review:

We are very pleased with the service that we received today. Andrew and Mike were prompt, efficient and courteous. They explained the reason for the needed repairs and also explained the upkeep of the garage door. We highly recommend them and would definitely use them again. Thank you ????????

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My garage door decided to stop working last night. Precision Was able to get a technician out first thing this morning. Zack was friendly and knowledge and didn't try to sell me things I didn't need. The work was completed quickly and it was very nicely done.

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Zack M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zack M
Review:

Andrew and Michael came promptly and we’re very professional and helpful during my service call Answered all of my questions and provided valuable feedback as well as additional options I might consider when I change out my garage door system on the future I highly recommend Precision!!!

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Service Provided:
Garage Door Opener Repair

Review:

Zack was very informative and polite.

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Zack M Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Zack M
Review:

As is usually the case, our garage door opener screeched to its end and one of the door springs split into two pieces at the same time. They were old, for sure. So I went online to research garage door companies. I decided to call Precision based on its great reviews, its website and the fact that they had photos and info of their service personnel on their site. Called last Tuesday afternoon and was given an appointment for Wednesday morning. That was perfect for me as I didn’t need them there the same day. Andrew arrived on time, assessed the problem and provided me with a few options and costs. He was patient and helpful, answering all my questions, while I looked up the recommended opener online to see what I would be getting. So I agreed to a new opener, springs and a couple other parts that were also starting to show their age (at least 15 years old). I honestly thought I would have to schedule another appointment to have the work done, but he said he had everything he needed in his van and could complete the job in less that two hours, I believe. And he did! And now I have an awesome new garage door opener that is way more quieter than the old one and a door that now opens much more smoothly. So very happy I chose Precision to do the work and will definitely be recommending them to family and friends.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Nice pleasant experience priced right . Will call again

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleasant and knowledgeable. Told me all my options and didn't pressure me at all.

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Zack M Service Provided:
Garage Door Repair

Technician: Zack M
Review:

Zack M did a thorough job of evaluating conditions and advising on needed repairs. He completed the work efficiently and safely and answered any questions I had. I would recommend Precision Garage Door for garage door service and repairs

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Zack M Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zack M
Review:

We appreciated the courteous scheduler who first took our call, the speed to get the appointment, and the professional work by Mike. He was right on time and explained everything that he was going to do. He even provided us with what he felt the cost would be based on his on-site assessment; and then stuck to it. Overall, very pleased with Precision.

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Mike S Service Provided:
Garage Door Repair

Technician: Mike S
Review:

My tech for this job was Zack. He was a true professional. He was courteous, knowledgeable and provided details with me about what my options were. When the work was complete, my garage door was like new.

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Zack M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zack M
Review:

Both Technicians were knowledgeable and professional. I will call Precision again. Thank you. John F

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Zack M Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Zack M
Review:

ShaRaad came to our house to replace our antique garage door opener. He was great, he explained everything to us. He was quick and efficient. He did not pressure us into any extra purchases. I will definitely be calling them again for any of our garage door needs.

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ShaRaad H Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: ShaRaad H
Review:

ShaRaad H was able to replace springs, rollers, cables, and pulleys effectively and efficiently at the time of visit. Great work and great to interact with, would definitely recommend for future work.

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ShaRaad H Service Provided:
Garage Door Repair

Product:
Springs

Technician: ShaRaad H
Review:

Very pleased with ShaRaad, was on time and professional. Answered my questions and he came up with the repair to solve the door and opener issue for me. He had all the parts and tools in the truck. And we discussed a added repair for springtime to help rebuild the garage door for the future. Thank you so much for your help I appreciate it very much.

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ShaRaad H Service Provided:
Garage Door Repair

Technician: ShaRaad H
Review:

Great service there when I needed help when most services aren’t available

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ShaRaad H Service Provided:
Garage Door Repair

Technician: ShaRaad H
Review:

Very friendly and knowledgeable. Made sure I knew exactly what they were replacing and did it in a timely manner.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

The technician was exceptionally knowledgeable. He did an excellent job. He did the job of approximately two people working as one person I would give him a five star rating. ShaRaad was exceptional, serviceman in knowledge and professionalism, and an explaining each detail the job was done quickly expertly. We were extremely pleased with the service and the quality of the service.

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ShaRaad H Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: ShaRaad H
Review:

Nor was excellent. Friendly, efficient and did great job at a very fair price.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Timely and friendly service representative. Spent time reviewing the issue and provided a resolution for the issue. Thanks Precision ????

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Zack M Service Provided:
Garage Door Opener Repair

Technician: Zack M
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Albany | Schenectady County

(518) 501-9734

(518) 501-9734
Troy | Rensselaer County

(518) 501-9735

(518) 501-9735
Saratoga County

(518) 501-9741

(518) 501-9741
Schoharie County

(518) 501-9742

(518) 501-9742
Columbia | Greene County

(518) 501-9743

(518) 501-9743
Fulton | Montgomery County

(518) 501-9744

(518) 501-9744
Precision Overhead Garage Door Service
Office: (518) 501-9733
16 Walker Way
Suite 5

Albany, NY 12205