has received 613 reviews, averaging 5.00 Stars:
Berne, NY
Cole was very polite and helpful. Thanks.
- Edward Falsey
Cohoes, NY
Had heard positive things from others
- Dean Osterhout
Clifton Park, NY
Excellent work. Speedy response to my request. Great service. They are my “go to” for everything garage doors!
- Bob Melia
Product:
Voorheesville, NY
The responsiveness and attention to detail from my initial call and the initial visit & assessment by Andrew who was very professional and engaging, and the short time it took to order & receive the garage door, and the consistent communication from your office via email were extraordinary. Then when Jeremy & Anthony showed up within the expected time and took the time to explain what they needed to do and then got to work with no distractions, we were amazed that they were done in a little less than 3 hours. We checked to make sure our garage door openers worked and they explained why we could continue to use the same ones! What a relief to have our first and most expensive project for this summer completed. I have several business cards from the team that came today and I will make sure I get them to my neighbors, members of the church around the corner and staff at local stores and banks that we frequent. Thank you so much.
- Doris & Wayne Wyley
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Watervliet, NY
I was fortunate enough to have an experienced technician like James, who was able to show up and address my situation a day early. He immediately diagnosed the programming irregularity and corrected the problem with practiced ease. Before leaving, he gave me some very sound advice on regular door maintenance, which I will follow. If I ever have another issue with any of my doors, my first call will be to Precision O/H Door Svce and I will ask for James. Thanks again. Tim
- Tim
Rotterdam, NY
James was great. Friendly guy did a great job. 5 stars. Just waiting for my email receipt.
- Timothy DeThorne
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Latham, NY
We called regarding a broken spring on our garage door and within an hour Precision was there to fix it. One hour later they left and it was working like new. We are very happy with the work that was provided.
- Rene Mullen
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Waterford, NY
Great experience. I made an appointment online for today between 10-12 because my opener was opening and closing on its own. I did try to troubleshoot it myself but couldn't get it to work. I received a call from Cole and a message saying he was on his way. I got a picture too. Cole came (on time) and checked out the system and found numerous problems. He presented 3 options for me to think about. I decided to get a new opener and drive and all new components. He installed everything right away and was pretty fast. Cole did a beautiful job and the opener is so much quieter and smooth. The whole process was organized and smooth. Would definitely recommend.
- Lisa Carey
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Rensselaer, NY
We had 2 garage doors, one that needed repair and another that needed an opener. We called Precision and were glad that we did. Anthony was our service technician and did a great job fixing our door that had a problem opening, as well as, installing an opener on our other garage door. He was timely, courteous and did a great job handling the work. One of the garage doors required a special opener due to how the garage door was installed. Anthony did a great job and even returned to make a minor adjustment. The office staff and Anthony were both great. We will always use Precision and request Anthony, who was honest in his assessments and recommendations.
- Anthony Luniz
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Troy, NY
The company and employee that came out was very respectful and knowledgeable, quick and efficient.
- Loren Kilmer
Product:
Slingerlands, NY
Returned from our Winter home and found the rubber gasket seal along the bottom of our garage door where it meets the ground had badly deteriorated and needed to be replaced. Called several Vendors (we had not needed garage door services in the past). The person we spoke with at Precision was professional and helpful, answering as best he could, all the questions I had, questions the other vendors either could not answer or gave vague answers ("we won't know until we get there", etc) Precision gave us a good cost estimate (which was quite a bit lower than the other guestimates) and offered to send someone out that day and, as arranged, the technician arrived right on time. Cole was courteous and professional. He did a quick "safety inspection" of the overall door system and gave us some recommendations (which I was expecting) but he did not try to pressure me to have any other additional work done. After the inspection, he replaced the gasket and secured it in about 15 minutes and we were done. Problem solved--looks good. The price was reasonable and would definitely call again if any repairs need to be made
- Stewart Finton
Clifton Park, NY
Cole did a great job explaining what the issue was ans how it could be fixed. He replacing the garage door opener. Very polite and it didn't take long. Great job.
- Bob Beyerl
Product:
Albany, NY
The service was excellent. The technician arrived on time, reviewed the current situation of the garage door and provided multiple options in fixing the door. After choosing the option that best fit the situation, the technician went right to work. The work was done in a reasonable amount of time and the area was cleaned up afterwards. 5 Stars.
- Glen Tesch
Product:
Albany, NY
Fast, courteous service with a willingness to negotiate. Cole was extremely professional, and a pleasure to work with.
- John Campagna
Bethlehem, NY
Very happy with the service Zac performed. On time and he didn’t oversell I’m keeping precision’s number for any future problems and to give to neighbors who are having garage door problems
- Bruce Pentland
Slingerlands, NY
Phenomenal service. Called at 5:45PM after coming home to a broken spring, and was able to set up a service call for first thing in the morning. When the technician (Cole) was on his way, I received a phone call and a text message with his photo and credentials. Cole was professional, starting with a safety inspection covering all aspects of the opening mechanism. We then spoke about his findings, and he pointed out a slightly bent track and signs of wear on my rollers and lateral clearance in my bearings, all of which likely contributed to the broken spring. He walked me through his recommended repairs, and quickly got to work. He was in and out within 1-1/2 hours and my garage door is the smoothest and quietest it’s been.
- Randy S
Product:
Altamont, NY
Although we were unable to be home during installation, our installer Brian kept us informed with phone calls and pictures. We were very happy with the final picture of the new door installation.
- Judy And Clark Conklin
Product:
Gansevoort, NY
The technician arrived promptly, conducted a safety inspection and thoroughly and clearly explained the issues with my garage door system. We reviewed options, he quoted prices, and set to replacing the needed components, including the motor. He tested the system on completion. He was very competent, personable and efficient.
- Martha Schunk
Product:
Zak was great!
- Thomas Vansleet
Amsterdam, NY
They was very accurate with the time and the specialist was very courteous and satisfied my needs
- Luz Seliciano
Product:
Clifton Park, NY
Awesome service! Steve is a terrific guy who was very friendly and knowledgeable!!! Extremely happy!!! Jon
- Jonathan Dougherty
Product:
Gilboa, NY
We were very surprised when I called to arrange for our garage door repair this morning. The technician came out this afternoon and completed the task fairly quickly. We usually have problems getting service where we live because of our distance from Albany. Door was fixed and works great now. We will be calling them back because a second door is approaching need for repairs.
- Larry Cowden
Schenectady, NY
Thank you for being available for a new installation. WE needed everything installed new.. Rails ,springs new opener and exterior touch pad. The tech arrived finding only a garage door. He quickly got to work transforming our door into a workable garage door. Very pleased to not be manually lifting the door anymore to get in and out of the garage. He was nice enough to change the overhead light bulb for me. This is a million times better and more functional...
- Margaret & Fred
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Watervliet, NY
Previously used and highly satisfied. Zak Maki is an amazing employee. He is knowledgeable, friendly, explains every detail and a professional.
- Kim Norwood
Anthony was very kind and respectful, fixed my garage door with care. Nice guy, would highly recommend this company. Thank You!!
- Carol Nazir
Amsterdam, NY
I can’t remember his name,but he was superb.
- Patty Tobin
Albany, NY
I was extremely impressed by my experience with Precision. My quote request was responded to within minutes, and less than two days later I had two new amazing garage doors installed at my house. Andrew was my tech and he was extremely thorough and knowledgable all along the way. Andrew even worked to move my repairs up on his schedule after he worked to make an opening. Steve also joined him on install day, and they worked well to get my job done within just a few hours. Thank you so much for your amazing work, and I'll definitely be recommending you any chance I get.
- Elliott Haase
Castleton-on-Hudson, NY
We have used Precision several times now and their promptness, courtesy, professionalism & quality keep us coming back! I can't recommend them any more highly!!!
- Scott Ruderman
Waterford, NY
I found your company on a Google search and after reading your 5 star reviews I made an online appointment! It was so nice (and very easy) to choose a day and time that worked with our schedule! Communication by your company was great so we knew someone would be showing up for the scheduled appointment! James was very friendly and knowledgeable…he diagnosed our problem and was able to install a new lift for us right then (no additional appointment needed) and I’m thrilled to have a working garage door again! I would highly recommend your company to anyone looking your expertise! Fantastic experience!
- Kim Miller
Product:
This is the second time I've had Precision Garage Door Service repair my garage door opener. Both times they were able to come quickly. They send information on the technician that is coming as well as time expected. Very professional and well knowledgeable with a efficient, complete repair done. Great company.
- Mary and Dan Donohue