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Read what people are saying
about Precision Garage Door

Precision Garage Door of Albany
has received 243 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

From the initial call to set up the appointment to the actual work done and cost we were more than pleased. Also, we appreciated letting us know ahead of time which technician would be coming and for sharing their bio. Excellent work and customer service by technician Andrew! Thank you again, Lou Evans

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Andrew P Service Provided:
Garage Door Repair

Technician: Andrew P
Review:

ShaRaad Humes inspected all of my doors and explained all of the options to repair my doors. He was able to do some of the needed repairs right away. He was polite and knowledgeable. I would highly recommend him for any work needed. Thank you ShaRaad and Precision Garage Door Service.

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ShaRaad H Service Provided:
Garage Door Repair

Technician: ShaRaad H
Review:

This organization is top notch; they even came out on a Sunday.

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Zack M Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Zack M
Review:

Technician AJ was extremely professional and polite. He explained everything to us and reasons to replace what he thought was needed

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AJ B. Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: AJ B.
Review:

The first time I chose Precision, it was the immediate response because I couldn't get my car out when the springs broke. I have continued to call Precision because they respond promptly, and the technicians are knowledgeable and professional. They don't try to "upsell". Generally they have offered choices with a range of prices for me to choose.

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Andrew P Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andrew P
Review:

Precision sent someone out the next day. My problem was fixed immediately and efficiently. Zach was kind and professional and explained all of my options. Thank you for a job well done.

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Zack M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Zack M
Review:

Prompt and courteous....fixed the problem very quickly and to our satisfaction.

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AJ B. Service Provided:
Garage Door Repair

Technician: AJ B.
Review:

My problem was resolved swiftly and completely resolved by your very pleasant and courteous service technician who exceeded my expectations! Your TV advertisement was very pleasant to review and will certainly attract much more business for your companyt. Ralph DeSorbo

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Andrew P Service Provided:
Garage Door Repair

Technician: Andrew P
Review:

My technician explained everything about my situation. He did not push for anything, but gave me the knowledge to make my own decision. I chose to replace my garage door opener. He was able to do it at that time. He was efficient, and explained everything about my new opener, and aided me in putting my passcode into the new garage door.

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Andrew P Service Provided:
Garage Door Opener Install

Technician: Andrew P
Review:

Excellent service and very professional from beginning to end. I would use them again and recommend them to others. Great work!

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AJ B. Service Provided:
Garage Door Repair

Product:
Springs

Technician: AJ B.
Review:

I hired someone to install my garage door opener, they made a total mess of it and it would not work. I called Precision Overhead service on a Thursday they came on Saturday and the service worker AJ found the problem within minutes. I made the decision to go with a professional instead of a handyman. AJ installed a new opener within an hour the same day. I would recommend Precision Overhead Garage Door Service, AJ was polite and efficient and very knowledgeable. Penny J., Melrose, NY

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AJ B. Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: AJ B.
Review:

Technician Andrew Priest arrived on schedule. He performed a thorough inspection of the garage door and asked what my concerns were. He addressed every one and some additional items that needed attention. I am completely satisfied with his work and professional expertise. My door is now ready for winter.

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Andrew P Service Provided:
Garage Door Repair

Technician: Andrew P
Review:

On a scale of 1 to 5 ... we would give AJ a 5. He gave us 3 options and very good advice as to which best suited us.

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AJ B. Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: AJ B.
Review:

We have two garage bays. Alston did a great job replacing both doors, rails, and one of the door motors. Alston showed us professionalism and courtesy.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My husband and I were pleased that Precision was a 24-hour service and we called around 6 p.m. hoping for an immediate appointment. They were already booked up for the night. Jason came out a little after 9 the next morning for our 9-12 time frame. He was professional, courteous, and did a fantastic job! We thought we only needed a spring replaced but it turned out that part of the opener had snapped. We did not have a Genie opener and Precision only carries parts for Genie. We reluctantly acquiesced to buying a new opener. We spent more than we were hoping to but with the knowledge that we were nearing the end of the life of the typical motor in our existing opener. Had this not been the case, we would have gone another direction. The Genie opener Jason installed is practically silent and glides like a dream. He stabilized the bracket that pulls the door and overall, we feel safer knowing the door is better supported. We hope the Genie product has a long lifespan. All parts come with a five year warranty. So far so good. Thank you Jason for your hard work and Precision for your rapid response!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision Garage Door was recommended to me by one of my neighbors, Carol Lemner. I am so glad I took her advice & called. It was refreshing to have someone answer your phone & took all the necessary information. Jeremy was the service rep & was able to see the problem immediately & actually showed me the problem. He is very knowledgeable as well as courteous & professional. Even though my current garage door is quite old, I feel confident that I will call Precision to repair and/or replace the door. Thank you for all your help & being available when needed. Your team deserves a 5 star rating. Linda Page

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Service Provided:
Garage Door Repair

Review:

Thank You very pleased with speed of service Jason was very professional and did a great job. He advised me of all options of repair. and i am very pleased with job done, Bob E.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Just a minor tweak. Everything went well thank you so much. Tech was very knowledgeable and polite.

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Zack M Service Provided:
Garage Door Repair

Technician: Zack M
Review:

Great service by the entire team a Precision the job was done to perfection. Thanks again

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Andrew P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andrew P
Review:

Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.

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Zack M Service Provided:
Broken Garage Door Spring Repair

Technician: Zack M
Review:

Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.

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Zack M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Zack M
Review:

Your tech guy was very knowledgeable and super friendly. He knew immediately what the problem was and gave me several quotes to choose from to fix it. He told me he would be done in an hour and he was. I am very happy that I decided to call your company and I would highly recommend you.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very kind great skillful!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

This company understands customer service and provided an excellant service call and repair. Will definitely use them again!

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Andrew P Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Andrew P
Review:

My repairman was knowledgeable and open about what my options were so that I could pick what was right for me and my budget. He was very quick and very pleasant.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I picked percision from one line advertising and the photograph of 5 technicians. The communication with the chat talk button was awsome. I was told 12-3 p.m. and Jesse called when he was 40 minutes out and arrived here around 11 a.m. Excellent...... Jesses explained to me what was wrong causing the door spring/ chain to make a terrible noise when trying to pull up the door as well as shutting it. The door sounds and operates like a new door.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Chose Precision because they are local and offer 24 hour service. My one car garage door was open 3/4 and wouldn't budge. Earliest appointment available was three days out but they managed to squeeze me in within 24 hours. Other than sticker shock at the nearly $1700 cost of repair, I am 100 percent satisfied with the speed, efficiency and quality of the job. Staff is friendly and professional.

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Andrew P Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andrew P
Review:

AJ was fantastic. He came out the next day and kept me up to date on the work that needed to be done and sent pictures of everything.

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AJ B. Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: AJ B.
Review:

Aj was great. Arrived on time and get me several option at several price points. This is the second time I’ve called this company and second good experience.

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AJ B. Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: AJ B.
Review:

Picked them because of BBB rating and reviews. Was very easy to schedule online. Andrew P was very prompt, even early. Had a lot wrong with my door and he explained my choices I a way I understood. Took him about an hour and the door is working better than it has in a very long time.

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Andrew P Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andrew P
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Albany | Schenectady County

(518) 501-9734

(518) 501-9734
Troy | Rensselaer County

(518) 501-9735

(518) 501-9735
Saratoga County

(518) 501-9741

(518) 501-9741
Schoharie County

(518) 501-9742

(518) 501-9742
Columbia | Greene County

(518) 501-9743

(518) 501-9743
Fulton | Montgomery County

(518) 501-9744

(518) 501-9744
Precision Overhead Garage Door Service
Office: (518) 501-9733
16 Walker Way
Suite 5

Albany, NY 12205