Garage Door Repair Reviews in Albany | Schenectady County, NY (Updated July 2026)

Locked in your garage because your springs are broken? Try getting someone there that day to let you out! Precision Overhead garage door did it! From the representative who took my call to Anthony , who did the repair, Precision got the job done within THREE HOURS! Still waiting for callbacks for others... Anthony was great, called when he was leaving previous job and was ON TIME. He answered every question I had with courtesy and professionalism. Explained the repair options and left the decision up to me, no high pressure, just honest opinions and explanations.. Thank you Anthony!

- Sergio Diana

Cole arrived on time and completed a safety inspection of door and parts. He had all necessary equipment to make repairs at this time. Cole completed work in a very timely manner. I would recommend them to others.

- Todd

The service was excellent, especially the receptionist with whom I spoke on the phone. The technician, Anthony, was outstanding. He was very knowledgeable, courteous and considerate. I highly recommend Precision Garage Door Service.

- Lucille Pallotta

Your technician was extremely professional and honest. I was completely satisfied with his work and will call on your company whenever I have an issue with my garage door or opener. Thank you, Jamez

- James Brust

Excellent service! Zack was friendly, informative, and patient! We saw the advertisement for Precision Doors on TV! We are very pleased with the service and will recommend him to anyone who has a need! Thank you

- Thomas Madelone

Very quick response. Initial estimate was the $330 referred to in your website. Further inspection disclosed that more parts were needed and your rep explained and showed me everything. I am pleased with the ease of use on your website and again appreciate such a prompt response. Thank you.

- John Rodd

Precision’s Tech, Zack, did an outstanding job. He diagnosed the problem with our old system, which had reached the end of its useful life, quickly installed its replacement quickly and efficiently and did it all pleasantly and respectfully, This was definitely a five-star job.

- William Myers

The technician, ZacK M, was wonderful. He thoroughly explained the issues to me, and fixed the door. The price was extremely reasonable, though he said this would not be a permanent fix. He said the permanent fix would be several thousand dollars, which I think is absurb and I am unwilling to pay that, but at least this tides me over. Zack was also very friendly and personable, so I was very pleased overall.

- Teresa Kang

Came for estimate. Tried to charge me double for the estimate and tuning that never did. Removed a sticker from inital garage company without my authorization. Did not send me the estimate until I called for it. I would never trust such businesses.

- Natalya Tafen

This is the second time I've had Precision Garage Door Service repair my garage door opener. Both times they were able to come quickly. They send information on the technician that is coming as well as time expected. Very professional and well knowledgeable with a efficient, complete repair done. Great company.

- Mary and Dan Donohue

Had heard positive things from others

- Dean Osterhout

The responsiveness and attention to detail from my initial call and the initial visit & assessment by Andrew who was very professional and engaging, and the short time it took to order & receive the garage door, and the consistent communication from your office via email were extraordinary. Then when Jeremy & Anthony showed up within the expected time and took the time to explain what they needed to do and then got to work with no distractions, we were amazed that they were done in a little less than 3 hours. We checked to make sure our garage door openers worked and they explained why we could continue to use the same ones! What a relief to have our first and most expensive project for this summer completed. I have several business cards from the team that came today and I will make sure I get them to my neighbors, members of the church around the corner and staff at local stores and banks that we frequent. Thank you so much.

- Doris & Wayne Wyley

I was fortunate enough to have an experienced technician like James, who was able to show up and address my situation a day early. He immediately diagnosed the programming irregularity and corrected the problem with practiced ease. Before leaving, he gave me some very sound advice on regular door maintenance, which I will follow. If I ever have another issue with any of my doors, my first call will be to Precision O/H Door Svce and I will ask for James. Thanks again. Tim

- Tim

James was great. Friendly guy did a great job. 5 stars. Just waiting for my email receipt.

- Timothy DeThorne

We called regarding a broken spring on our garage door and within an hour Precision was there to fix it. One hour later they left and it was working like new. We are very happy with the work that was provided.

- Rene Mullen

Returned from our Winter home and found the rubber gasket seal along the bottom of our garage door where it meets the ground had badly deteriorated and needed to be replaced. Called several Vendors (we had not needed garage door services in the past). The person we spoke with at Precision was professional and helpful, answering as best he could, all the questions I had, questions the other vendors either could not answer or gave vague answers ("we won't know until we get there", etc) Precision gave us a good cost estimate (which was quite a bit lower than the other guestimates) and offered to send someone out that day and, as arranged, the technician arrived right on time. Cole was courteous and professional. He did a quick "safety inspection" of the overall door system and gave us some recommendations (which I was expecting) but he did not try to pressure me to have any other additional work done. After the inspection, he replaced the gasket and secured it in about 15 minutes and we were done. Problem solved--looks good. The price was reasonable and would definitely call again if any repairs need to be made

- Stewart Finton

The service was excellent. The technician arrived on time, reviewed the current situation of the garage door and provided multiple options in fixing the door. After choosing the option that best fit the situation, the technician went right to work. The work was done in a reasonable amount of time and the area was cleaned up afterwards. 5 Stars.

- Glen Tesch

Fast, courteous service with a willingness to negotiate. Cole was extremely professional, and a pleasure to work with.

- John Campagna

Very happy with the service Zac performed. On time and he didn’t oversell I’m keeping precision’s number for any future problems and to give to neighbors who are having garage door problems

- Bruce Pentland

Phenomenal service. Called at 5:45PM after coming home to a broken spring, and was able to set up a service call for first thing in the morning. When the technician (Cole) was on his way, I received a phone call and a text message with his photo and credentials. Cole was professional, starting with a safety inspection covering all aspects of the opening mechanism. We then spoke about his findings, and he pointed out a slightly bent track and signs of wear on my rollers and lateral clearance in my bearings, all of which likely contributed to the broken spring. He walked me through his recommended repairs, and quickly got to work. He was in and out within 1-1/2 hours and my garage door is the smoothest and quietest it’s been.

- Randy S

Although we were unable to be home during installation, our installer Brian kept us informed with phone calls and pictures. We were very happy with the final picture of the new door installation.

- Judy And Clark Conklin

Thank you for being available for a new installation. WE needed everything installed new.. Rails ,springs new opener and exterior touch pad. The tech arrived finding only a garage door. He quickly got to work transforming our door into a workable garage door. Very pleased to not be manually lifting the door anymore to get in and out of the garage. He was nice enough to change the overhead light bulb for me. This is a million times better and more functional...

- Margaret & Fred

Previously used and highly satisfied. Zak Maki is an amazing employee. He is knowledgeable, friendly, explains every detail and a professional.

- Kim Norwood

I was extremely impressed by my experience with Precision. My quote request was responded to within minutes, and less than two days later I had two new amazing garage doors installed at my house. Andrew was my tech and he was extremely thorough and knowledgable all along the way. Andrew even worked to move my repairs up on his schedule after he worked to make an opening. Steve also joined him on install day, and they worked well to get my job done within just a few hours. Thank you so much for your amazing work, and I'll definitely be recommending you any chance I get.

- Elliott Haase

James is the best. He gets right to work and explains everything to me. I am so glad I chose Precision for my garage door. Thank you for all of your follow-ups. Mary Ann Conway

- Mary Ann Conway

Quick response: James came the same day we called for a repair on our garage door. Trust: After our phone call to arrange the visit, James texted and emailed us with his name and photo Local: We live in Albany, in the Crestwood neighborhood Courteous: James was polite and friendly, and took the time to understand our needs Thorough: He explained everything, including our options.

- Leah Purcell

Very courteous, explained. what was needed. Work looked well done.

- Albina Murphy

Cole was excellent, he did an amazing job. Very respectful and honest. The garage door works better than it ever has.

- BRIAN TYRELL

Five star rating. Same day service was awesome. Jim was terrific, knowledge, courteous. Overallwill recommend highly. Thank you.

- Dan White

I called Precision garage doors for new parts and they came within a couple hours. Staff was courteous and professional and I was very pleased.

- David Regimbald