Read what people are saying
about Precision Garage Door in:
Albany | Schenectady County, NY
Precision Garage Door of Albanyhas received 210 reviews, averaging 4.91 Stars:
Albany, NY
Bethlehem, NY
YES ON ALL OF THE FOLLOWING: Did we meet your expectations? Did we solve your problem? Were the people who represent our company courteous and professional? Were they helpful?
- David
Schenectady, NY
They have excellent customer service and know how to fix any concerns we have. Minor fixes are just that….minor
- Terry Dewey
Niskayuna, NY
Had a new garage door installed. The technician, Colin, was very pleasant to deal with and very informative. When he found another problem with my existing door opener he replaced the faulty parts at no extra charge. Scheduling was fast and easy. Was a good experience with this company and would recommend them.
- Karen
Product:
Latham, NY
Chris and A J very professional and efficient.
- Larry Ontiveros
Product:
Bethlehem, NY
Precision responded very quickly. Sent technician Zack to my house. He was very efficient. Explained everything as to the problem with my garage door. Completed the work in about an hour. I would recommend this company to anyone. I was very pleased with the service.
- Gloria Sciavolino
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Technician: Zack M
Albany, NY
It was 15+ years since our garage doors were installed and I called Precision to have them inspected. Their technician Zack gave us a few different options. He didn't pressure us or try to sell us anything we didn't need. We will definitely call Precision again for future service.
- Richard Desimone
Schenectady, NY
Dillan, came and replaced broken spring, torsion cables and steel freeway bearing. The service was performed a few hours after I called. The technician was quick, professional and very pleasant to work with
- Nathan Lewis
Albany, NY
Dillon Pine was great fixing my garage door. He was professional and courteous and explained what was wrong and options to fix it. Would recommend Dillon to anyone. Thank you.
- Larry Holford
Cohoes, NY
They answered the phone that is an actual person answered the phone and had a technician available that day, I changed the appt to the next day and he was very prompt and very good, It was an expensive repair so I hope I dont need anymore work. but they were very good. I recommend them highly.
- Julie Dickinson
Selkrik, NY
I chose Precision after reviewing several companies. When I called Christine she clearly explained the company fees and policies. A photo of the technician was sent prior to his arrival which is a great safety feature. Cole, the technician sent a text and arrived within the timeframe given. He asked several questions about what I was experiencing; he made an assessment and gave me all the options available to address my issues. He installed the new motor and hardware and then patiently explained all the features in the new system. He was professional and courteous. I woukd recommend this company to meet your needs regarding garage door replacement and/ or repairs. Thank you Cole for giving me peace of mind.
- Ada Perez
Product:
Glenmont, NY
Zack did a great recommending and job installing a new garage door opener. Very professional and helpful.
- Maureen Zito
Albany, NY
Service was very satisfactory. Technician was very thoughtful and easy to work with.
- Michelle O'Neal
Schenectady, NY
Service was provided within a couple hours of call. Garage door would not close. Problem was detected immediately upon arrival and corrected. Price was reasonable. Technician provided summary of garage door status and suggested service in the future with estimated cost for future consideration. No pressure
- Donna Schick
Niskayuna, NY
Very informative and respectful. I want your Company installing my new garage doors After speaking with my family we will be calling u
- Renee Walton
Niskayuna, NY
My garage doors were having a hard time closing. I saw your commercials on tv and called. You sent someone out to give me an estimate the next day. I did't expect such a fast response. The tech Cole Warrington who worked on the doors was very experienced, courteous and on time. I highly recommend your company! And especially Cole!
- Debbie Ogden
Product:
Niskayuna, NY
Cole Warrington did a great job fixing the garage bottom seal. He also reset the door so that it opens all the way. He did a inspection and provided additional recommendations.
- S Thomas
Glenville, NY
Painless to request an appointment online and I was able to schedule the appointment for the very next day. Tech called prior to my appointment time so I was ready when he came. Fixed my issue quickly and was such a nice man. This is the second time I have used Precision Garage Door Service, and I would recommend them to anyone who needs garage door service.
- Linda Tremblay
Colonie, NY
On Saturday evening, we realized that our garage door was not working properly. Once I got the garage door up, the Motor only hummed and buzzed when I tried to put it back down. My husband did some research Sunday morning online and discovered Precision Garage Doors. He was impressed with everything he read. He left a message on their direct phone line and received a text within 30 minutes. We also received a message that a tech name Zack would be at our home in approximately one hour. Zach showed up in one hour diagnosed the problem as a dead 38 year-old door opener and offered options to my husband. He had exactly what my husband wanted on hand and did a very thorough job of replacing the old door opener with a new one he also replaced the 38 year old rollers that came with the original opener. Zach was very knowledgeable, did excellent work, was very neat and clean and personable. We highly recommend Zack and this company to anyone that we know.
- Kim Sottong
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Technician: Zack M
Slingerlands, NY
Chris was super efficient. He was neat and answered all of my question. Gave me several options to choose from
- Richard Zaranko
Product:
Glenmont, NY
Terrific service! Came on time for the appointment window, quickly analyzed the problem. Installed a new door lifter and all the remotes/sensors. Very professional! I highly recommend!
- Nanette Aiello
Product:
Schenectady, NY
Quick response and fixed issue with my garage door opener promptly.
- Chris Hoover
Slingerlands, NY
A personable young man came with a professioal approach and explained his approach to the job. Shortly, he came back to me explaining his two estimates:one for a new door and one for repairing the old door. Each estimate was clear and concise so that i was able to come to an immediate decision and the repair was completed in a prompt and efficient manner. The worksite was left clean and without any notice of repair debrie.I was very pleased with all aspects of the job!
- Bruce Doud
Albany, NY
Precision garage doors met and exceeded my expectations. Zack and his partner were not only 100% professional but also extremely sincere. The work performed was completed quickly and accurately. Unlike other companies I have dealt with, aesthetics was strongly considered in addition to functionality. If you need a garage door, you’d be foolish to go anywhere else.
- Tom Locascio
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Technician: Zack M
Slingerlands, NY
Prompt service, excellent communication and they did not try to oversell me. The tech was professional, friendly & completed the job quickly. I would highly recommend using this business!
- Shea Carr
Product:
Selkrik, NY
Called on Saturday, figuring I would leave a message but somebody answered! I needed to have my garage door checked - it wasn't closing properly, it was making a jittering noise, and it was "heavy" when opened, and unattached from the opener. The person who answered looked at her calendar and said someone could be out on Sunday morning. What a surprise! I said yes. The next day, Zach Maki called me to say he was on the way, and would be there within 20 minutes. He was, and greeted me cheerily. We went over my concerns and then Zach performed an inspection. He found several things wrong with the door hardware. He said we could replace some or all of the failing items. I chose to replace. he looked everything up on his tablet, computed a price and showed me the detailed items. 40 minutes later, the work was completed and we went over things. I found that the door, when unattached from the drive, was still heavy as the door got more than half way closed. He made adjustments on the springs and abrakadabra...it was fixed and balanced. The garage door hadn't been that quiet since I first put the door in. Great work!
- Neil Piper
Schenectady, NY
I have used your services before and have always been happy with the results. The technicians are knowledgeable and professional.
- Kathleen
Product:
Coeymans Hollow, NY
We are very pleased. Your ads were very catchy & to the point. it looked like your company was worth trying, & glad we did. We called for service & he came that very day. Dillon Pine was GREAT!. Very personable & courteous & knowledgeable. We needed two overhead door adjustments. We are very pleased at the cost also. Very reasonable. We don't do "scanning" so couldn't go on Dillon's site to give him a good rating. Soooo we are telling you here. We would recommend your company to anyone who needs attention. Keep up the good work.
- Curtis Seaburg
Albany, NY
Great same day service. Super nice guys. Very fast and clean at installation.
- Patricia O'Keeffe
Colonie, NY
Dillon is very knowledgeable and courteous. Great job. Thanks, Dillon
- James Roseberry
Professional service!
- Stephen Coelho