Read what people are saying
about Precision Garage Door in:
Albany | Schenectady County, NY
Precision Garage Door of Albanyhas received 124 reviews, averaging 4.95 Stars:
Watervliet, NY
Delmar, NY
Andrew was great. He showed up early, gave me my options and what he though would work best and did the work well. He explained to me things that I should know and look out for. Will use again.
- John Coleman
Albany, NY
From the initial call to set up the appointment to the actual work done and cost we were more than pleased. Also, we appreciated letting us know ahead of time which technician would be coming and for sharing their bio. Excellent work and customer service by technician Andrew! Thank you again, Lou Evans
- Lou Evans
Schenectady, NY
Technician AJ was extremely professional and polite. He explained everything to us and reasons to replace what he thought was needed
- Noel and don Davis
Schenectady, NY
The first time I chose Precision, it was the immediate response because I couldn't get my car out when the springs broke. I have continued to call Precision because they respond promptly, and the technicians are knowledgeable and professional. They don't try to "upsell". Generally they have offered choices with a range of prices for me to choose.
- Ellen Schultz
Schenectady, NY
Prompt and courteous....fixed the problem very quickly and to our satisfaction.
- Suzanne Schaefer
Schenectady, NY
My problem was resolved swiftly and completely resolved by your very pleasant and courteous service technician who exceeded my expectations! Your TV advertisement was very pleasant to review and will certainly attract much more business for your companyt. Ralph DeSorbo
- Ralph DeSorbo
Schenectady, NY
Technician Andrew Priest arrived on schedule. He performed a thorough inspection of the garage door and asked what my concerns were. He addressed every one and some additional items that needed attention. I am completely satisfied with his work and professional expertise. My door is now ready for winter.
- Loretta O'sullivan
Schenectady, NY
We have two garage bays. Alston did a great job replacing both doors, rails, and one of the door motors. Alston showed us professionalism and courtesy.
- Keith Kizer
Product:
Selkrik, NY
Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.
- Susan Ira
Albany, NY
Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.
- Gale Zdunczyk
Albany, NY
Very kind great skillful!!
- Ki hoon Kim
Product:
Albany, NY
This company understands customer service and provided an excellant service call and repair. Will definitely use them again!
- Celia Gonzalez
Delmar, NY
I picked percision from one line advertising and the photograph of 5 technicians. The communication with the chat talk button was awsome. I was told 12-3 p.m. and Jesse called when he was 40 minutes out and arrived here around 11 a.m. Excellent...... Jesses explained to me what was wrong causing the door spring/ chain to make a terrible noise when trying to pull up the door as well as shutting it. The door sounds and operates like a new door.
- Richard Green
Latham, NY
Chose Precision because they are local and offer 24 hour service. My one car garage door was open 3/4 and wouldn't budge. Earliest appointment available was three days out but they managed to squeeze me in within 24 hours. Other than sticker shock at the nearly $1700 cost of repair, I am 100 percent satisfied with the speed, efficiency and quality of the job. Staff is friendly and professional.
- Peggy Marro
Albany, NY
AJ was fantastic. He came out the next day and kept me up to date on the work that needed to be done and sent pictures of everything.
- Patricia Father
Delmar, NY
Aj was great. Arrived on time and get me several option at several price points. This is the second time I’ve called this company and second good experience.
- Kate Konefal
Cohoes, NY
Picked them because of BBB rating and reviews. Was very easy to schedule online. Andrew P was very prompt, even early. Had a lot wrong with my door and he explained my choices I a way I understood. Took him about an hour and the door is working better than it has in a very long time.
- Julia Grimsley
Glenmont, NY
Andrew was on time and very professional. He explained what needed to be done and it solved our problem. Thank you so much for this service which was very reasonably priced. We will definitely be calling again!!
- Richard Pape
Preston Hollow, NY
The service man andrew should up on time and performed maint.on door.very good co.excellent employee
- David Terrano
Albany, NY
Excellent service! Quality work! Patient with questions! I am impressed with the pride that your employee takes in his work. He is a perfectionist. The professionalism exhibited, the wonderful ratings of Precision Garage Door online, and the positiveness of your worker bode well for the future of your company. Thanks for coming to my house on time and for taking your time to do outstanding work. I shall spread the good news about Precision Garage Door Service.
- Leonard Slade jr.
Albany, NY
I was given an appointment for the very next day and the technician showed up right on time. He was very friendly and understood the issues that I reported. It was clear that he had also reviewed what was done one year ago. At one point he consulted with his supervisor by phone to verify that what he thought was the best solution was in fact the best solution. It was and it not only solved my issue but it was covered under my warranty so there was no charge. The technician explained everything to me and answered all my questions. Extremely impressive service.
- Dave DeBonis
Schenectady, NY
Our overhead garage door had not worked properly for years when one of the main springs broke. Precision sent Andrew the day after we called and he not only replaced the spring, but checked the other parts of our system, explained which parts were worn and should be replaced, and installed a new motor {at our request) so that the door once again functions as it ought to and we no longer have to open it manually. Andrew was courteous, professional and we felt throughout that he "knew his stuff". We would not hesitate to recommend Precision to anyone looking for similar repair work.
- Anne & Peter Coffey
Albany, NY
Hi! Wanted to wait a week before responding. I’m laughing about “purchased a new product” - the only thing not new is the wooden door and glass windows. hahahahaha! Original door was installed in December 1981. Zac was impressive- knowledgeable, very helpful. He explained what was needed to update for safety; also new springs as one was about to break. My door is quiet and safe. Thank you Zac for a perfect job very well done!! One thing I think should be different: the invoice should be easier to read . It is incredibly small print. I did print it off, but there were 7 pages and mine started at page #2. I am very satisfied and have recommended Precision Door to friends.
- Mary Colburn
Schenectady, NY
my servicer was very informative and helpful, provide me with the appropriate repair/product and informed me of what to monitor for down the line.
- Shana pierre
Watervliet, NY
Precision was great, had a small problem with our electric garage door, they understood the problem and fixed it fast. Also, technician Sherod (Sherrod?) told me everything that was going on so I could do preventative maintenance in the future. I highly recommend Precision.
- Steve Wisniewski
Albany, NY
Andrew did a wonderful job fixing our garage door explaining why and everything that was needed would definitely recommend thank you
- Joanne Sokaris
Albany, NY
My garage door openers would open but not close the door. I’ve seen the commercials for Precision and gave them a call. Zack M was my tech. He arrived early which is always nice and was very professional. Zack explained what was wrong, what was needed, and I gave the go ahead. Once Zack was done, he gave me a tutorial and my owners information. I love how quiet the new motor is, new openers, and Wi-Fi capabilities. Truly appreciate Zack and Precision. Job well done!
- Julie Aker
Schenectady, NY
I was very pleased with Zack’s customer service. Job well done and thanks for educating me about how to protect/extend the useful life of my garage.
- Alicia Elordi
Schenectady, NY
AJ solved all the problems with my door. He explained everything and was very professional.
- Kathleen Garbarini
Zach did an amazing job! He showed up on time and was polite, courteous and explained everything about the garage to me, including the parts he was going to replace (and also the timeframe/cost for potential future repairs). He was in and out quickly and was a consummate professional. We'd highly recommend Precision Overhead to anyone!
- Gary Gustin