Read what people are saying
about Precision Garage Door in:
Albany | Schenectady County, NY
Precision Garage Door of Albanyhas received 186 reviews, averaging 4.90 Stars:
Slingerlands, NY
Selkrik, NY
Called on Saturday, figuring I would leave a message but somebody answered! I needed to have my garage door checked - it wasn't closing properly, it was making a jittering noise, and it was "heavy" when opened, and unattached from the opener. The person who answered looked at her calendar and said someone could be out on Sunday morning. What a surprise! I said yes. The next day, Zach Maki called me to say he was on the way, and would be there within 20 minutes. He was, and greeted me cheerily. We went over my concerns and then Zach performed an inspection. He found several things wrong with the door hardware. He said we could replace some or all of the failing items. I chose to replace. he looked everything up on his tablet, computed a price and showed me the detailed items. 40 minutes later, the work was completed and we went over things. I found that the door, when unattached from the drive, was still heavy as the door got more than half way closed. He made adjustments on the springs and abrakadabra...it was fixed and balanced. The garage door hadn't been that quiet since I first put the door in. Great work!
- Neil Piper
Schenectady, NY
I have used your services before and have always been happy with the results. The technicians are knowledgeable and professional.
- Kathleen
Product:
Coeymans Hollow, NY
We are very pleased. Your ads were very catchy & to the point. it looked like your company was worth trying, & glad we did. We called for service & he came that very day. Dillon Pine was GREAT!. Very personable & courteous & knowledgeable. We needed two overhead door adjustments. We are very pleased at the cost also. Very reasonable. We don't do "scanning" so couldn't go on Dillon's site to give him a good rating. Soooo we are telling you here. We would recommend your company to anyone who needs attention. Keep up the good work.
- Curtis Seaburg
Albany, NY
Great same day service. Super nice guys. Very fast and clean at installation.
- Patricia O'Keeffe
Colonie, NY
Dillon is very knowledgeable and courteous. Great job. Thanks, Dillon
- James Roseberry
Schenectady, NY
The tech came the afternoon of the day our door broke (Saturday 7/5). Job done within an hour. He certainly knew his job. Cost more than expected but we had a car stuck in the garage due to a broken spring.
- Ken Crotty
Schenectady, NY
I called Precision 3 days after moving into my new house when the spring gave out on my old solid wood garage door. They came out same day and seen what they could do. He didn’t have a spring in stock that was heavy enough to support the door, they tried getting one and for the cost I decided to let them give me a quote on a whole new door, hardware, rails etc. They came back with 3 varying prices and I was able to modify one to include an insulted door for only a few dollars more. Very satisfied with their installation and the door. I’ve had them come back every year now for a door service with lube and tightening bolts and checking sensors and opener. Always professional attitudes and knowledgable techs. Will keep using their services until I have a reason not to.
- Adam Brooks
Schenectady, NY
The technican was prompt, polite, and informational. He did the work needed in a timely manner and it seems to be done correctly. However, I think the price was steep, for the time he was there and the material used. On top of that I got an estimate for a new door that also was way higher than what I would consider normal.
- Joe Carusone
Product:
Schenectady, NY
Precision Garage Door Service was great at getting me in at the last minute for the installation of a Chamberlain garage opener. Nolan showed up on time and had a great attitude. He was very passionate about the job and answered every question I had. He was very knowledgeable and also down-to-earth. He started right away and finished his work in ample time. He did a great job overall. I would have given 5 stars, but felt prices were high-end. Other than that, great service.
- Nicole Bibeau
Product:
Latham, NY
All I had was a service call where they looked at the door. The quoted price to repair was outrageous. I would have been happy to pay the cost of parts and a couple hundred for labor, but they quoted almost a thousand dollars to replace a spring and a couple pullies.
- Joseph Lennon
Albany, NY
Chris Gravelle was professional and efficient. I would recommend his services as he was very knowledgeable in all aspects of the job.
- Tom Herold
Product:
Cohoes, NY
Chris, my technician came to assess the garage door. He was very polite, knowledgeable & professional. Angela Norris
- Angela Norris
Albany, NY
Just a wonderful professional experience...Nolan was so helpful and knowledgeable !! Whole process was wonderful. I was given options and assisted me with making decision to repair or purchase new product.
- Mary heenehan
Product:
Ravena, NY
Nolan was professional and friendly. Everything was explained and done beyond our expectations. Thank you!
- Kathy Jo McNessor
Product:
Schenectady, NY
Great service and so nice, polite and helpful!
- Carol Delisiis
Product:
Albany, NY
Thank you to Chris who fixed my garage door yesterday! I was impressed with how quickly I was able to have someone come out to repair my garage door after it had broken 2 days earlier. Chris arrived right on time (had even called me about coming earlier in the day but I was unable to meet him sooner), was friendly, and knew exactly what I needed to get my door working again!
- Polly Mcelrath
Product:
Albany, NY
AJ my technician was EXCELLENT! VERY Happy with PRECISON!
- Scott O'Brien
Schenectady, NY
I recently called Precision Garage Door Service to book an appointment. I was told they could send a technician the next day, between 8 - 11 a.m. As promised shortly after 8 am I received a text from Chris who said he was on the way. I found Chris to be courteous, professional and obviously experienced. He discussed several options and gave me some sound advice, suggestions and an estimate on a new system. Based on my positive experience with Chris, I have no problem referring friends or relatives to Precision Door and Garage and I plan on using them in the future for any issues with my overhead door.
- Chris Duffy
Selkrik, NY
My rep, AJ, called ahead of time, showed up on time and knew what he was looking at in 1-2 minutes. Old door company did not set up the auto reverse correctly and after colliding with objects under the door for a few years, finally split in 2 at the top panel. I Will recommend.
- Fritz Vogel
Colonie, NY
Nolan was great. Explained all the different options for the repair and finished the job as promised. Highly recommend!
- Amy Vincent
Voorheesville, NY
On time, options explained clearly and concisely, no cost overruns or surprises. I would recommend this service.
- Tom Passarelli
Slingerlands, NY
An appointment was booked for just two days after my initial phone call. The technician, Chris, arrived on time, assessed the problem within minutes and explained concisely what needed to be done. He did his job quickly and efficiently and was cordial, respectful and a pleasure to deal with. Precision gets my Five Star rating; a top-notch company providing exemplary service.
- Sandy
Product:
Albany, NY
Fast and accurate great job!
- Steven Pellon
Bethlehem, NY
Precision was accommodating, professional, timely and economical. I couldn’t ask for a better experience. I definitely highly recommend them. M. DeRossi
- M. DeRossi
Albany, NY
The technicians were super. They were efficient, friendly and knowledgeable. I would recommend them highly.
- Stephen Crouchley
Latham, NY
Andrew and Nolan installed a replacement steel garage door identical to the original. I asked if I could use my old motor and they said fine. I noticed an unusual noise after a day or so and asked for someone to come by and check it out. Today Chris came out and told me the motor is not in good enough condition to continue service. This should have been mentioned at the time of installation. Other than that, good service.
- Anthony Desena
Product:
Cohoes, NY
I have seen television commercials for Precision and was able to get an appointment quickly. Zack M. did an excellent repairing my garage door which required replacement of numerous parts. He was very professional and knowledgeable and explained everything clearly. I highly recommend Precision if you need a new garage door or garage door repairs.
- Kathleen Comtois
Schenectady, NY
They came quickly did a professional job. They gave me several quotes to fix the door did . Work was better then expected.
- Shawn Hawkins
Schenectady, NY
Mike and Andrew did an exceptional job at replacing my opener, springs, and cables. They got my garage door back to tip top shape in no time. They were friendly, tidy, and thoroughly explained how the new opener worked. I’m so glad they were able to repair my door in such a timely manner. I will be sure to tell everyone I know.
- Monica Lucarelli
Prompt service, excellent communication and they did not try to oversell me. The tech was professional, friendly & completed the job quickly. I would highly recommend using this business!
- Shea Carr