Garage Door Repair Reviews in Albany | Schenectady County, NY (Updated May 2026)
Precision Garage Door of Albanyhas received 293 reviews, averaging 4.91 Stars:
Albany, NY
Product:
Albany, NY
Fast, courteous service with a willingness to negotiate. Cole was extremely professional, and a pleasure to work with.
- John Campagna
Bethlehem, NY
Very happy with the service Zac performed. On time and he didn’t oversell I’m keeping precision’s number for any future problems and to give to neighbors who are having garage door problems
- Bruce Pentland
Slingerlands, NY
Phenomenal service. Called at 5:45PM after coming home to a broken spring, and was able to set up a service call for first thing in the morning. When the technician (Cole) was on his way, I received a phone call and a text message with his photo and credentials. Cole was professional, starting with a safety inspection covering all aspects of the opening mechanism. We then spoke about his findings, and he pointed out a slightly bent track and signs of wear on my rollers and lateral clearance in my bearings, all of which likely contributed to the broken spring. He walked me through his recommended repairs, and quickly got to work. He was in and out within 1-1/2 hours and my garage door is the smoothest and quietest it’s been.
- Randy S
Product:
Altamont, NY
Although we were unable to be home during installation, our installer Brian kept us informed with phone calls and pictures. We were very happy with the final picture of the new door installation.
- Judy And Clark Conklin
Product:
Schenectady, NY
Thank you for being available for a new installation. WE needed everything installed new.. Rails ,springs new opener and exterior touch pad. The tech arrived finding only a garage door. He quickly got to work transforming our door into a workable garage door. Very pleased to not be manually lifting the door anymore to get in and out of the garage. He was nice enough to change the overhead light bulb for me. This is a million times better and more functional...
- Margaret & Fred
Product:
Watervliet, NY
Previously used and highly satisfied. Zak Maki is an amazing employee. He is knowledgeable, friendly, explains every detail and a professional.
- Kim Norwood
Albany, NY
I was extremely impressed by my experience with Precision. My quote request was responded to within minutes, and less than two days later I had two new amazing garage doors installed at my house. Andrew was my tech and he was extremely thorough and knowledgable all along the way. Andrew even worked to move my repairs up on his schedule after he worked to make an opening. Steve also joined him on install day, and they worked well to get my job done within just a few hours. Thank you so much for your amazing work, and I'll definitely be recommending you any chance I get.
- Elliott Haase
Delanson, NY
James is the best. He gets right to work and explains everything to me. I am so glad I chose Precision for my garage door. Thank you for all of your follow-ups. Mary Ann Conway
- Mary Ann Conway
Albany, NY
Quick response: James came the same day we called for a repair on our garage door. Trust: After our phone call to arrange the visit, James texted and emailed us with his name and photo Local: We live in Albany, in the Crestwood neighborhood Courteous: James was polite and friendly, and took the time to understand our needs Thorough: He explained everything, including our options.
- Leah Purcell
Product:
Albany, NY
Very courteous, explained. what was needed. Work looked well done.
- Albina Murphy
Schenectady, NY
Cole was excellent, he did an amazing job. Very respectful and honest. The garage door works better than it ever has.
- BRIAN TYRELL
Product:
Rotterdam, NY
Five star rating. Same day service was awesome. Jim was terrific, knowledge, courteous. Overallwill recommend highly. Thank you.
- Dan White
Product:
Albany, NY
I called Precision garage doors for new parts and they came within a couple hours. Staff was courteous and professional and I was very pleased.
- David Regimbald
Product:
Schenectady, NY
Our aged garage door cable broke and Precision's technician, Cole, arrived within one hour. He also suggested due to the age of our garage opener to install a new opener as well as complete all the repairs of our garage door. Cole was personable and efficient. He completed the install and repair that same afternoon. We're very pleased with his service and the results!
- Raymond Harris
Product:
Schenectady, NY
Zack & his partner had my door operational within a couple of hours of my phone call! They gave me quite a few options for the repair. Knowledgeable crew!
- Ed
Bethlehem, NY
From the time we placed a call to Precision and throughout the Entire process, we were met with respect, courtesy, knowledgeable staff, and the utmost in professionalism.
- Frank Berghela
Ravena, NY
James was our technician. He arrived promptly and diagnosed our door opener problem. His work was meticulous, and described every detail he was doing. He completed the job as if we're his own garage door. After completing the job, he cleaned up every thing. I strongly recommend Precision for repairing your garage door.
- Wiiliam Brandt
Product:
Schenectady, NY
A spring fell off one of our garage doors on a Saturday evening. It was a great experience from the time I called Precision. An appointment was scheduled for the next day. The person answering the phones was very courteous and was able to provide a quote on the spot. The technician notified me when he was on the way, and he was exceptionally knowledgeable and professional. He was able to answer all of our questions, made recommendations and provided excellent service! I would highly recommend this company and plan to use them in the future!
- Marie S
Albany, NY
I was impressed by how they did a neighbor’s job
- Michelle O'Neal
Product:
Schenectady, NY
Everything was awesome ,write on time and he was very professional thanks again
- Steve Nielson
Schenectady, NY
I am a repeat customer. Needed to have my garage door repaired. Trouble opening and closing the door. All worked out well with Anthony Hill doing to work in a good time with my app't. Thank you so much.
- Arthur Forget
Albany, NY
I called this afternoon needing service. Within an hr of calling, a technician was assigned. Anthony H. arrived . He evaluated the problem, explained what he needed to do and gave me an estimate. When work was completed he clearly described the service he performed. He was professional and courteous. I was 100 percent satisfied and would highly recommend him.
- Christine Shultes
Product:
Selkrik, NY
I called Precision because I was having issues with the keypad. Zack arrived on time and figured out what the issue was. The keypad was replaced and it is working as it should. Efficient and professional. Thank you
- Ada Perez
Rotterdam Junction, NY
Love that as soon as I called to make a date for estimate your technician came out very next day. Then gave such a great quote that we got the working technician within the next hour to do the work. Had it done in one day. Fast, efficient, precise. Very impressed.
- Michelle Doane
Bethlehem, NY
Nolan fully installed updated motors for 2 doors, programed remotes. Did a ice job. Thanks
- Devon Hedges
Product:
Ravena, NY
Mr.Warrington came right away as I couldn’t get my vehicle out of the garage.He was pleasant and very efficient with his work and gave us a fair price.Excellent worker,I highly recommend this company!!
- Carleen Kennedy
Product:
Glenmont, NY
Fantastic customer service.
- John Robinson
Product:
Albany, NY
Our 2 garage doors needed full repair service: springs, rollers, cables, & pulleys. Zack from Precision was here the same day we called & completed the job in less than 2 hours. The doors are balanced well, quiet, like new! We are pleased with the service & so glad we called Precision.
- Bob L
Glenville, NY
This is the 3rd time using Precision for garage door issues. Every time I am so pleased with the quality of the service the technicians provide and the product. Today Brandon was the technician here to fix a broken seal (due to freezing) and a piece of trim which broke because of the seal. I am so happy with the work Brandon did and the way Precision does business. Brandon replaced both the seal and the trim. Door now works so smoothly, and the seal is keeping out the wind and snow! I would recommend Precision to everyone and anyone who has issues with their garage door.
- Linda Tremblay
The service was excellent. The technician arrived on time, reviewed the current situation of the garage door and provided multiple options in fixing the door. After choosing the option that best fit the situation, the technician went right to work. The work was done in a reasonable amount of time and the area was cleaned up afterwards. 5 Stars.
- Glen Tesch