Read what people are saying
about Precision Garage Door in:
Albany | Schenectady County, NY
Precision Garage Door of Albanyhas received 170 reviews, averaging 4.94 Stars:
Schenectady, NY
Schenectady, NY
What a great experience. The entire process so far has been easy, with plenty of good communication.
- Mackenzie Tortorici/Rich Tortorici
Glenville, NY
Very pleased with the service. Very kind and professional. Would highly recommend them.
- Joanne Rose
Schenectady, NY
Zack did a great job installing 2 garage door openers. He explained everything about them and made sure everything was working correctly. I highly recommend.
- John Lafay
Latham, NY
I was very impressed with AJ. He came to repair my door and he knew immediately what was wrong with it. He admitted it was installed incorrectly and offered an apology from the company. I admire honesty and integrity. AH had the problems fixed in 40 minutes just like he said. I am very pleased with Precision Door
- Connie Barber
Selkrik, NY
Service person was very efficient, He explained everything that he was replacing and why. Andrew was a good representative of your business.
- Allen Kaplan
Schenectady, NY
I would highly recommend Precision Overhead Door for service. The technician, AJ, arrived and immediately diagnosed the situation and provided quotes for the service needing to be completed. He was polite and knowledgeable and completed the repair within an hour.
- Mark Rossi
Schenectady, NY
Precision garage door was quick to respond and came earlier than the appointed time. Andrew the technician was extremely professional and efficient. Highly recommend.
- Joe Darling
Albany, NY
Technician Zack called ahead to let me know that he would be arriving shortly. Upon arrival, he looked over the problem, made his recommendations and promptly completed the work! He was professional, friendly and helpful! I would recommend Precision!
- William Houting
Schenectady, NY
Zake put new spring in door and rewinded both sides wires and removed of spring that was broken and then Zake tightened spring 35 turns. I paid by check for this service. When do I get receipt for job done. I got estimates today but no receipt. I also gave Zake a check for $1374.00 for down payment for new garage door and accessories of 40% of job when do I get receipt for that? I did get the estimates for the job. Why did I call precision? You had 25 reviews...22 were 5***** 2 reviews were 4**** 1 review was not good but a Manager or owner called customer to explain the miss understanding of contract.. You came on Sunday and fixed broken door and I order new door same day. Zake is a 5***** Technician. Thank you so much Bob...
- Bob Lare
Schenectady, NY
Good Morning, I think I might have seen your commercials. However, it was very early in the morning and the chat feature worked great. The response was quick and the tech came earlier than expected. Although I wasn't really expecting to get a door replacement, I wasn't really surprised either. I changed that spring a couple of times through the years and quite frankly wasn't up to the task again. The door is probably over fifty years old and long overdo for a replacement. Your service was prompt and although I don't have the door yet, I feel the install will be just as smooth and professional. Bob & Ellie Belive
- Bob & Ellie Belive
Rotterdam, NY
I am so happy with the work that was done today. I don't have to worry about did I close my garage door or not anymore. That was always a big problem. No more
- Linda Perrone
Watervliet, NY
Great job ShaRad
- Randy Treece
Albany, NY
I called on a Sunday because the garage door broke, and they were here the next morning. The technician was very friendly, helpful and professional. Fixed the whole thing in a couple of hours. Highly recommended!
- Chris Bordonaro
Voorheesville, NY
AJ the tech was great. He called in advance like I ask and was friendly and professional
- John Cave
Schenectady, NY
AJ Barber was your tech who serviced my garage door. He was very professional and explained what was needed to repair and make my door safe. He answered my questions and serviced my door with exceptional quickness. Thank you.
- William Zagata
Watervliet, NY
Zach did an amazing job! He showed up on time and was polite, courteous and explained everything about the garage to me, including the parts he was going to replace (and also the timeframe/cost for potential future repairs). He was in and out quickly and was a consummate professional. We'd highly recommend Precision Overhead to anyone!
- Gary Gustin
Delmar, NY
Andrew was great. He showed up early, gave me my options and what he though would work best and did the work well. He explained to me things that I should know and look out for. Will use again.
- John Coleman
Albany, NY
From the initial call to set up the appointment to the actual work done and cost we were more than pleased. Also, we appreciated letting us know ahead of time which technician would be coming and for sharing their bio. Excellent work and customer service by technician Andrew! Thank you again, Lou Evans
- Lou Evans
Schenectady, NY
Technician AJ was extremely professional and polite. He explained everything to us and reasons to replace what he thought was needed
- Noel and don Davis
Schenectady, NY
The first time I chose Precision, it was the immediate response because I couldn't get my car out when the springs broke. I have continued to call Precision because they respond promptly, and the technicians are knowledgeable and professional. They don't try to "upsell". Generally they have offered choices with a range of prices for me to choose.
- Ellen Schultz
Schenectady, NY
Prompt and courteous....fixed the problem very quickly and to our satisfaction.
- Suzanne Schaefer
Schenectady, NY
My problem was resolved swiftly and completely resolved by your very pleasant and courteous service technician who exceeded my expectations! Your TV advertisement was very pleasant to review and will certainly attract much more business for your companyt. Ralph DeSorbo
- Ralph DeSorbo
Schenectady, NY
Technician Andrew Priest arrived on schedule. He performed a thorough inspection of the garage door and asked what my concerns were. He addressed every one and some additional items that needed attention. I am completely satisfied with his work and professional expertise. My door is now ready for winter.
- Loretta O'sullivan
Schenectady, NY
We have two garage bays. Alston did a great job replacing both doors, rails, and one of the door motors. Alston showed us professionalism and courtesy.
- Keith Kizer
Product:
Selkrik, NY
Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.
- Susan Ira
Albany, NY
Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.
- Gale Zdunczyk
Albany, NY
Very kind great skillful!!
- Ki hoon Kim
Product:
Albany, NY
This company understands customer service and provided an excellant service call and repair. Will definitely use them again!
- Celia Gonzalez
Delmar, NY
I picked percision from one line advertising and the photograph of 5 technicians. The communication with the chat talk button was awsome. I was told 12-3 p.m. and Jesse called when he was 40 minutes out and arrived here around 11 a.m. Excellent...... Jesses explained to me what was wrong causing the door spring/ chain to make a terrible noise when trying to pull up the door as well as shutting it. The door sounds and operates like a new door.
- Richard Green
I was really stuck. My garage door went off the rollers and I could not get it to go down. And of course it was a holiday week. I called on Thursday and was initially given a Sunday appointment (which I was happy to take because the first place I called wanted to give me an appointment well over a week in the future). But then the very next day I got a call from Andrew, your tech, saying that he could be over in a half an hour. I was exceedingly happy. Andrew showed up and performed an inspection and gave me two repair options. I chose one and Andrew fixed our garage door in less than 1 hour. There were no surprises. Andrew did a great job, I am very happy with the work, and will definitely call Precision in the future.
- James Salvino