Garage Door Repair in Albany | Schenectady, NY - Page 2

Dean Osterhout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had heard positive things from others

Doris & Wayne Wyley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The responsiveness and attention to detail from my initial call and the initial visit & assessment by Andrew who was very professional and engaging, and the short time it took to order & receive the garage door, and the consistent communication from your office via email were extraordinary. Then when Jeremy & Anthony showed up within the expected time and took the time to explain what they needed to do and then got to work with no distractions, we were amazed that they were done in a little less than 3 hours. We checked to make sure our garage door openers worked and they explained why we could continue to use the same ones! What a relief to have our first and most expensive project for this summer completed. I have several business cards from the team that came today and I will make sure I get them to my neighbors, members of the church around the corner and staff at local stores and banks that we frequent. Thank you so much.

Tim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was fortunate enough to have an experienced technician like James, who was able to show up and address my situation a day early. He immediately diagnosed the programming irregularity and corrected the problem with practiced ease. Before leaving, he gave me some very sound advice on regular door maintenance, which I will follow. If I ever have another issue with any of my doors, my first call will be to Precision O/H Door Svce and I will ask for James. Thanks again. Tim

Timothy DeThorne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great. Friendly guy did a great job. 5 stars. Just waiting for my email receipt.

Rene Mullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called regarding a broken spring on our garage door and within an hour Precision was there to fix it. One hour later they left and it was working like new. We are very happy with the work that was provided.

Stewart Finton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Returned from our Winter home and found the rubber gasket seal along the bottom of our garage door where it meets the ground had badly deteriorated and needed to be replaced. Called several Vendors (we had not needed garage door services in the past). The person we spoke with at Precision was professional and helpful, answering as best he could, all the questions I had, questions the other vendors either could not answer or gave vague answers ("we won't know until we get there", etc) Precision gave us a good cost estimate (which was quite a bit lower than the other guestimates) and offered to send someone out that day and, as arranged, the technician arrived right on time. Cole was courteous and professional. He did a quick "safety inspection" of the overall door system and gave us some recommendations (which I was expecting) but he did not try to pressure me to have any other additional work done. After the inspection, he replaced the gasket and secured it in about 15 minutes and we were done. Problem solved--looks good. The price was reasonable and would definitely call again if any repairs need to be made

Glen Tesch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent. The technician arrived on time, reviewed the current situation of the garage door and provided multiple options in fixing the door. After choosing the option that best fit the situation, the technician went right to work. The work was done in a reasonable amount of time and the area was cleaned up afterwards. 5 Stars.

John Campagna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, courteous service with a willingness to negotiate. Cole was extremely professional, and a pleasure to work with.

Bruce Pentland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service Zac performed. On time and he didn’t oversell I’m keeping precision’s number for any future problems and to give to neighbors who are having garage door problems

Randy S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phenomenal service. Called at 5:45PM after coming home to a broken spring, and was able to set up a service call for first thing in the morning. When the technician (Cole) was on his way, I received a phone call and a text message with his photo and credentials. Cole was professional, starting with a safety inspection covering all aspects of the opening mechanism. We then spoke about his findings, and he pointed out a slightly bent track and signs of wear on my rollers and lateral clearance in my bearings, all of which likely contributed to the broken spring. He walked me through his recommended repairs, and quickly got to work. He was in and out within 1-1/2 hours and my garage door is the smoothest and quietest it’s been.

Judy And Clark Conklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although we were unable to be home during installation, our installer Brian kept us informed with phone calls and pictures. We were very happy with the final picture of the new door installation.

Margaret & Fred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for being available for a new installation. WE needed everything installed new.. Rails ,springs new opener and exterior touch pad. The tech arrived finding only a garage door. He quickly got to work transforming our door into a workable garage door. Very pleased to not be manually lifting the door anymore to get in and out of the garage. He was nice enough to change the overhead light bulb for me. This is a million times better and more functional...

Kim Norwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previously used and highly satisfied. Zak Maki is an amazing employee. He is knowledgeable, friendly, explains every detail and a professional.

Elliott Haase

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely impressed by my experience with Precision. My quote request was responded to within minutes, and less than two days later I had two new amazing garage doors installed at my house. Andrew was my tech and he was extremely thorough and knowledgable all along the way. Andrew even worked to move my repairs up on his schedule after he worked to make an opening. Steve also joined him on install day, and they worked well to get my job done within just a few hours. Thank you so much for your amazing work, and I'll definitely be recommending you any chance I get.

Mary Ann Conway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is the best. He gets right to work and explains everything to me. I am so glad I chose Precision for my garage door. Thank you for all of your follow-ups. Mary Ann Conway

Leah Purcell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response: James came the same day we called for a repair on our garage door. Trust: After our phone call to arrange the visit, James texted and emailed us with his name and photo Local: We live in Albany, in the Crestwood neighborhood Courteous: James was polite and friendly, and took the time to understand our needs Thorough: He explained everything, including our options.

Albina Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous, explained. what was needed. Work looked well done.

BRIAN TYRELL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cole was excellent, he did an amazing job. Very respectful and honest. The garage door works better than it ever has.

Dan White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five star rating. Same day service was awesome. Jim was terrific, knowledge, courteous. Overallwill recommend highly. Thank you.

David Regimbald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision garage doors for new parts and they came within a couple hours. Staff was courteous and professional and I was very pleased.

Raymond Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our aged garage door cable broke and Precision's technician, Cole, arrived within one hour. He also suggested due to the age of our garage opener to install a new opener as well as complete all the repairs of our garage door. Cole was personable and efficient. He completed the install and repair that same afternoon. We're very pleased with his service and the results!

Ed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack & his partner had my door operational within a couple of hours of my phone call! They gave me quite a few options for the repair. Knowledgeable crew!

Frank Berghela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the time we placed a call to Precision and throughout the Entire process, we were met with respect, courtesy, knowledgeable staff, and the utmost in professionalism.

Wiiliam Brandt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was our technician. He arrived promptly and diagnosed our door opener problem. His work was meticulous, and described every detail he was doing. He completed the job as if we're his own garage door. After completing the job, he cleaned up every thing. I strongly recommend Precision for repairing your garage door.

Marie S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A spring fell off one of our garage doors on a Saturday evening. It was a great experience from the time I called Precision. An appointment was scheduled for the next day. The person answering the phones was very courteous and was able to provide a quote on the spot. The technician notified me when he was on the way, and he was exceptionally knowledgeable and professional. He was able to answer all of our questions, made recommendations and provided excellent service! I would highly recommend this company and plan to use them in the future!

Michelle O'Neal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed by how they did a neighbor’s job

Steve Nielson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was awesome ,write on time and he was very professional thanks again

Arthur Forget

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a repeat customer. Needed to have my garage door repaired. Trouble opening and closing the door. All worked out well with Anthony Hill doing to work in a good time with my app't. Thank you so much.

Christine Shultes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this afternoon needing service. Within an hr of calling, a technician was assigned. Anthony H. arrived . He evaluated the problem, explained what he needed to do and gave me an estimate. When work was completed he clearly described the service he performed. He was professional and courteous. I was 100 percent satisfied and would highly recommend him.

Ada Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I was having issues with the keypad. Zack arrived on time and figured out what the issue was. The keypad was replaced and it is working as it should. Efficient and professional. Thank you