Read what people are saying
about Precision Garage Door in:
Albany | Schenectady County, NY
Precision Garage Door of Albanyhas received 220 reviews, averaging 4.90 Stars:
Latham, NY
Product:
Cohoes, NY
I have seen television commercials for Precision and was able to get an appointment quickly. Zack M. did an excellent repairing my garage door which required replacement of numerous parts. He was very professional and knowledgeable and explained everything clearly. I highly recommend Precision if you need a new garage door or garage door repairs.
- Kathleen Comtois
Schenectady, NY
They came quickly did a professional job. They gave me several quotes to fix the door did . Work was better then expected.
- Shawn Hawkins
Schenectady, NY
Mike and Andrew did an exceptional job at replacing my opener, springs, and cables. They got my garage door back to tip top shape in no time. They were friendly, tidy, and thoroughly explained how the new opener worked. I’m so glad they were able to repair my door in such a timely manner. I will be sure to tell everyone I know.
- Monica Lucarelli
Cohoes, NY
Prompt arrival by technician, appreciated a list of options for resolution and replacement was completed in a few hours.
- Dana Bertrand
Schenectady, NY
AJ was amazing! He was polite and professional and explained everything in great detail giving us all the possible options we had to consider. We will make our decisions and purchase our new doors and opener soon.
- Greg Lawrence
Latham, NY
Courteous, thorough, and timely.
- Patricia Lazzaro
Product:
Bethlehem, NY
Zach was terrific, very professional, knowledgeable, took his time to explain it all to me and then did great work. Thank you so much! I highly recommend this company!
- Dave Hoffman
Cohoes, NY
Excellent work. Very friendly and informative.
- Todd Waldin
Product:
Albany, NY
Technician called as was able to come earlier than original appt. Was friendly and professional. Was able to privide info I needed and replacement door, opener, and extras I wanted. Didn't charge $100 just to show up like others.
- Clarisa Mcrae
Cohoes, NY
Zack was very courteous, showed up on time, diagnosed the issue with my garage door opener, explained the options for repair at different price points, and got everything fixed quickly. I was very pleased with the results!
- Elizabeth
Latham, NY
I selected precision because of the good online reviews.
- Musa Wafula
Schenectady, NY
I was contacted with a window of time when the tech would be coming. Zack called and let me know how soon he would be arriving. He assessed the door and offered to give me a quote. We discussed the new suggestions and decided upon what I wanted done today.He got to work and when it was complete I opened and closed the door and he made a adjustment and the job was complete.He brought up the invoice on his tablet and payment was made and it was all set.Would highly recommend Precision!
- Trish Harrington
Albany, NY
AJ and Chris were awesome. They had to deal with a difficult problem, but handled it with professionalism! They are both pleasant, courteous, professional and on time! They installed a new door opener and replaced a few rusty rollers, so now my oversized garage door is working smoothly. I found your company on a Google search and am certainly satisfied and happy I did! Will not hesitate to recommend your company to anyone who needs this kind of repair. Thank you!!! Dede Morrissey Town of Colonie
- Dede Morrissey
Product:
Schenectady, NY
Always prompt courteous service.
- Dale Keefe
Selkrik, NY
I was impressed when Precision installed the garage door, even more so today. They are fair, honest, and professional. Their level of customer focus is refreshing. Highly recommend!
- Michael Kelly
Albany, NY
I was very disappointed with the estimates I received. They seem kinda high, so I shopped around, found a competitor that will do only the work I specified for half of my lowest estimate from precision. The person that showed up seemed to try to upsell me when all I needed was two garage door springs and safety cables installed that was it.
- Jeff Parvis
Altamont, NY
I have had issues with my garage door for awhile and was reluctant to make a call because I didn’t want to get ripped off. A friend had Precision Door Services do major repairs on her garage door and highly recommended the company to me as did my neighbor. Zack arrived early after calling for permission to do so. He explained what needed to be done, gave me 3 monetary options to choose from and completed the work in under 2 hours. He also provided a brief tutorial of the new system and how things worked. He was professional and personable. I highly recommend this company!! Thanks!
- Cathy Aumic
Schenectady, NY
It was easy to get a quick appointment. Technician was knowledgeable and worked quickly. Provided cost to repair motor or purchase a new motor. Purchased new motor and openers. Price was reasonable. I would recommend company and hire again
- Donna Schick
Schenectady, NY
I've seen precision garage door comercials on TV. So you were my first call. Everyone was so friendly and to my surprise a technician was able to come look @ the garage door the next afternoon. Your technician came earlier than the quoted time given. Gave both a repair and door replacement estimate s getting a new door was just a bit more so, I will be pleased to have it installed when it comes in. Thank you
- Mary Snyder
Product:
Schenectady, NY
I was really stuck. My garage door went off the rollers and I could not get it to go down. And of course it was a holiday week. I called on Thursday and was initially given a Sunday appointment (which I was happy to take because the first place I called wanted to give me an appointment well over a week in the future). But then the very next day I got a call from Andrew, your tech, saying that he could be over in a half an hour. I was exceedingly happy. Andrew showed up and performed an inspection and gave me two repair options. I chose one and Andrew fixed our garage door in less than 1 hour. There were no surprises. Andrew did a great job, I am very happy with the work, and will definitely call Precision in the future.
- James Salvino
Schenectady, NY
What a great experience. The entire process so far has been easy, with plenty of good communication.
- Mackenzie Tortorici/Rich Tortorici
Glenville, NY
Very pleased with the service. Very kind and professional. Would highly recommend them.
- Joanne Rose
Schenectady, NY
Zack did a great job installing 2 garage door openers. He explained everything about them and made sure everything was working correctly. I highly recommend.
- John Lafay
Latham, NY
I was very impressed with AJ. He came to repair my door and he knew immediately what was wrong with it. He admitted it was installed incorrectly and offered an apology from the company. I admire honesty and integrity. AH had the problems fixed in 40 minutes just like he said. I am very pleased with Precision Door
- Connie Barber
Selkrik, NY
Service person was very efficient, He explained everything that he was replacing and why. Andrew was a good representative of your business.
- Allen Kaplan
Schenectady, NY
I would highly recommend Precision Overhead Door for service. The technician, AJ, arrived and immediately diagnosed the situation and provided quotes for the service needing to be completed. He was polite and knowledgeable and completed the repair within an hour.
- Mark Rossi
Schenectady, NY
Precision garage door was quick to respond and came earlier than the appointed time. Andrew the technician was extremely professional and efficient. Highly recommend.
- Joe Darling
Albany, NY
Technician Zack called ahead to let me know that he would be arriving shortly. Upon arrival, he looked over the problem, made his recommendations and promptly completed the work! He was professional, friendly and helpful! I would recommend Precision!
- William Houting
Schenectady, NY
Zake put new spring in door and rewinded both sides wires and removed of spring that was broken and then Zake tightened spring 35 turns. I paid by check for this service. When do I get receipt for job done. I got estimates today but no receipt. I also gave Zake a check for $1374.00 for down payment for new garage door and accessories of 40% of job when do I get receipt for that? I did get the estimates for the job. Why did I call precision? You had 25 reviews...22 were 5***** 2 reviews were 4**** 1 review was not good but a Manager or owner called customer to explain the miss understanding of contract.. You came on Sunday and fixed broken door and I order new door same day. Zake is a 5***** Technician. Thank you so much Bob...
- Bob Lare
Andrew and Nolan installed a replacement steel garage door identical to the original. I asked if I could use my old motor and they said fine. I noticed an unusual noise after a day or so and asked for someone to come by and check it out. Today Chris came out and told me the motor is not in good enough condition to continue service. This should have been mentioned at the time of installation. Other than that, good service.
- Anthony Desena