Garage Door Repair Reviews in Troy | Rensselaer County, NY (Updated July 2026)

Anthony did a great job replacing all the necessary parts that I needed. He took the time to explain things and showed me what he was referring to. He laid out all of my options without any pressure to choose one over the other. Response time to my initial call was amazing. I would highly recommend precision doors.

- Phyllis Mahar

Cole was very polite and helpful. Thanks.

- Edward Falsey (Franciscan Friars)

We had 2 garage doors, one that needed repair and another that needed an opener. We called Precision and were glad that we did. Anthony was our service technician and did a great job fixing our door that had a problem opening, as well as, installing an opener on our other garage door. He was timely, courteous and did a great job handling the work. One of the garage doors required a special opener due to how the garage door was installed. Anthony did a great job and even returned to make a minor adjustment. The office staff and Anthony were both great. We will always use Precision and request Anthony, who was honest in his assessments and recommendations.

- Anthony Luniz

The company and employee that came out was very respectful and knowledgeable, quick and efficient.

- Loren Kilmer

We have used Precision several times now and their promptness, courtesy, professionalism & quality keep us coming back! I can't recommend them any more highly!!!

- Scott Ruderman

We had a garage door installed by precision and was very happy with their service so then we had a problem with the lock on it and called you back.

- Bertha Hover

Cole was professional and efficient when he came on 12/31/25 to install the system. He was equally so today when he came to fix the remote. Cole represents your business well.

- Judie Regitano

I like your commercials, especially because you mention having fully stocked trucks so repairs can be done on the spot. Anthony arrived exactly on time. We discussed what I thought we needed, he did the estimate, I approved and bing-bang-boom it was done. He was friendly, efficient and professional. Thank you

- Joseph Molloy

Anthony Hill was a fine technician. He explained all my options and did not pressure me to a high end one. I needed to have two door openers replaced, and he accomplished it well, despite of the harsh temperatures. My doors function well, and are much quieter than before. I would recommend them, and will keep their phone number should my third bay need service.

- Todd Hermann

The entire process from the very nice young lady who took my request to Mr. Warrington who performed the repair could not have been a better experience. Keep up the great wok. I will definitely be using your company in the future.

- Jim Fischer

Our neighbor recently had their garage door serviced by your company and was very satisfied. Everything from the initial phone call to the final results was handled professionally. Nolan, our technician, did an outstanding job. He is very knowledgeable, polite and friendly. He explained what the job involved and answered our questions. Thank you!

- Eileen McGuire

Quick service. Professional tech. Happy with the results.

- Frank Redden

Hunter was polite and solved the problem for the pinpad to work. Would recommend your company to anyone of the neighbors in our community. Again thank you for the fast response to my problem. Jerry Capuano

- Jerry Catuano

I am very satisfied with the service provided by James Wells of Precision Garage Door Service. My garage door decided not to open yesterday (which was a very cold day) and Precision was able to schedule James same day and within a very short time, James repaired my door to perfect working order! Thank you James! I would recommend Precision Doors and request James Wells for your service technician.

- Pat B

Service exceeded all expectations! We needed a new garage door after our old one broke badly. Setting up an appointment was super easy, and everyone was polite, professional, and efficient. Turnaround time was fast, and the installer cleared away all the old debris for us. The new door looks beautiful, it's better quality than before, and it works perfectly! Thank you Precision!

- Melissa Schuman

Great company to deal with. Tech was very nice and did a great job! Explained everything he was doing and described what we needed to make it right. Thank you for being very professional

- Eric Rumpler

Our garage doors had not been serviced for years. Precision prompty returned my call and scheduled an appointment that worked for us. Our technician Zack was prompt, courteous and presented me with options to return the doors to full operations. We are quite pleased and will certainly utilize Precision again, if needed.

- Joseph Behson

Zack was the best. Very knowledgeable and friendly. Made recommendations and did a very professional repair. I was very satisfied with the quality of work. He had my door up and running in less than 2 hours. Would definitely recommend Precision Overhead doors.

- Brian Bailey

Zack was very professional & on time.Came same day I called. I remembered your jingle from Channel 13

- Ken Clark

What a pleasure to do business with this company. Courteous receptionist that made a quick appointment, great communication with the technicians on their arrival, so pleasant, courteous and professional young men that identified and fixed my problem in such an orderly fashion. The service was nostalgic, it was so good. Please keep up the good work. I will recommend you to everyone! Thank you, Peter Grimm Troy, NY

- Peter Grimm

Personal, professional, and fast. There were multiple parts to fix & replace, and we thought the repair would happen over several days. Took about 2-3 hours, and our garage was back to normal but quieter. Thanks, Guys.

- Dwayne Shilders

Super quick response, excellent service, very professional, gave me short-term, mid-term and long-term options! Highly recommend!

- S. Smith

Very knowledgeable and polite

- Nancy Passino

Professional, hard working employees

- Tommasina Thomas

We were very happy with Precision. AJ came to give us an estimate on a new garage door and talked to us about what needed to be done to change from two 8 ft doors into one 16 ft one. He was here on schedule. Once we decided to go with it he told us to call when we knew the beam would be completed and he would be over to install the door. As promised he was here on time and job completed. We highly recommend AJ.

- Kevin Morris

Technician was courteous and got the job done quickly.

- Jeff Radley

Precision Garage Door Service is excellent. I have used them twice for my garage door opener. They schedule at my convenience, arrive on time and are very efficient and professional. Recently, I had a problem with the outside keypad. Chris & Dillon promptly fixed it and because I was a returning customer there was no charge.

- Larry Grimm

You did a good job replacing my garage door opener and now I want the door replaced.

- Lee Sapienza

Tech Andrew Priest was excellent. Professional, explained everything to me and left me confident with my new door opener.

- John Gibson

Very courteous, Professional and cleaned up after installation. works great very happy so far. Thank You.

- Mary Nardoia