Read what people are saying
about Precision Garage Door
Precision Garage Door of Albanyhas received 370 reviews, averaging 4.91 Stars:
Bethlehem, NY
Ancramdale, NY
Although I give the professionalism and quality of work to the technician and customer service five stars, I am not happy whatsoever with the outrageous price the company charges for a repair. All I needed was a new torsion spring, a pair of cables,and supposedly new cable drums. I have priced all of the parts on reputable garage door repair parts companies on line and the difference was rediculous. A new torsion spring at the most would cost around $65.00 compared to $275.00, a pair of cables around $25.00 compared to $189.00 and a set of drums on the high end would be around $65.00 not $275.00. The professionalism from the appointment right down to customer service was extremely good as a company should be but the percentage markup of parts is completely unacceptable in my opinion. Over $800.00 for this repair.
- Barry Stang
Hudson, NY
The tech, Chris , was excellent. I was happy with the work. I must say it was much pricier than expected.
- Robert Ingerman
Gloversville, NY
Chris was great. He did a great job. He's a very nice guy.
- Garry Sprung
Product:
Tannersville, NY
From, John & Susan Kleinfelder To, Precision Garage Door Service My expectancies with Precision were fantastic. Dillon Pine, was outstanding, completing a full 2 Garage door, complete rebuild in “record time.” Dillon Pine did an outstanding job ensuring that we would have a complete upgrading by the end of the day. We want to thank and acknowledge Dillon Pine for his service to our country as well.
- John & Susan Kleinfelder
Corinth, NY
We had a new garage door installed in November 2024. After the winter, it began to squeak loudly and it became concerning. I gave Precision Door a call and they were able to get us on the schedule for the upcoming weekend which was wonderful! They gave us a 3 hour arrival window and the technician came right in the middle of the time range. Once he arrived, he listened to the concerns and began lubricating all of the target areas on the door. He kindly gave the lubricant can to us and instructed us on the correct maintenance for the future which was very helpful. The service was quick, informative, and very appreciated. I gave 4 stars solely because it is still very loud, but we were told the lubricant needs to set in and we need to spray again in a month or so. Thank you Precision Door!
- Sarah Bullard
Albany, NY
The technicians were super. They were efficient, friendly and knowledgeable. I would recommend them highly.
- Stephen Crouchley
Latham, NY
Andrew and Nolan installed a replacement steel garage door identical to the original. I asked if I could use my old motor and they said fine. I noticed an unusual noise after a day or so and asked for someone to come by and check it out. Today Chris came out and told me the motor is not in good enough condition to continue service. This should have been mentioned at the time of installation. Other than that, good service.
- Anthony Desena
Product:
Saratoga Springs, NY
Quality of work by techies is excellent. Cost of repair is complete rip-off. Two springs, some cable, and 30 minutes labor: over $700! Reasonable cost would be half that amount. I will never hire your company again. Again techies were great, but cost is unconscionable. Zero stars.
- Rodney Parrott
Product:
Cohoes, NY
I have seen television commercials for Precision and was able to get an appointment quickly. Zack M. did an excellent repairing my garage door which required replacement of numerous parts. He was very professional and knowledgeable and explained everything clearly. I highly recommend Precision if you need a new garage door or garage door repairs.
- Kathleen Comtois
Fultonville, NY
He was knowledgeable, efficient and done in short order. this is much better than Lift Master that we had. Thanks for the great service.
- Mary Jane Weidman
Product:
Livingston, NY
The company letting me know of exact arrival time was great! The workers were very professional and worked quickly. Thank you for excellent service.
- Julianne Fletcher
Johnstown, NY
Your representative was very knowledgeable and friendly. We look forward to using your company and will contact you soon to set up an appointment. Zac was your rep who called on us, and he was a sweety.
- Janice Ernst
Schenectady, NY
They came quickly did a professional job. They gave me several quotes to fix the door did . Work was better then expected.
- Shawn Hawkins
Saratoga Springs, NY
Zack was on time. He was knowledgeable and very detail sensitive. When he completed the work he went over it with me and made sure all my expectations were met. I will request his service from this company in the future and I will use them again to continue to care for my doors.
- Bill
Schenectady, NY
Mike and Andrew did an exceptional job at replacing my opener, springs, and cables. They got my garage door back to tip top shape in no time. They were friendly, tidy, and thoroughly explained how the new opener worked. I’m so glad they were able to repair my door in such a timely manner. I will be sure to tell everyone I know.
- Monica Lucarelli
East Greenbush, NY
Precision Garage Door Service is excellent. I have used them twice for my garage door opener. They schedule at my convenience, arrive on time and are very efficient and professional. Recently, I had a problem with the outside keypad. Chris & Dillon promptly fixed it and because I was a returning customer there was no charge.
- Larry Grimm
Cohoes, NY
Prompt arrival by technician, appreciated a list of options for resolution and replacement was completed in a few hours.
- Dana Bertrand
East Greenbush, NY
You did a good job replacing my garage door opener and now I want the door replaced.
- Lee Sapienza
Middleburgh, NY
It was a seamless job. Chris was very friendly, efficient and helpful. He relieved my fears and helped me decide on a good option for my purposes. I am very happy about the job done and would gladly recommend your company to others. Well done Precision. You have my vote.
- Marianne Susko
Product:
Schenectady, NY
AJ was amazing! He was polite and professional and explained everything in great detail giving us all the possible options we had to consider. We will make our decisions and purchase our new doors and opener soon.
- Greg Lawrence
Latham, NY
Courteous, thorough, and timely.
- Patricia Lazzaro
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Bethlehem, NY
Zach was terrific, very professional, knowledgeable, took his time to explain it all to me and then did great work. Thank you so much! I highly recommend this company!
- Dave Hoffman
East Chatham, NY
I give you and your team five stars , Right from the phone call to your office to the finished work tha Andrew and Mike did. Very satisfied. The quietness is unbelievable. Now I have to set up a different alarm letting me know the wife is home. Thank You for the professional job, start to finish.
- Eugene Sweatt
Service Provided:
Product:
Technician: Andrew P
Ballston Lake, NY
GREAT EXPERIENCE WITH CHRIS. On time, problem solved. Professional who knows his stuff.
- Al Prezioso
Product:
Excellent is the word that described my first experience with Precision Overhead Garage Door Service. The woman who set up my appointment was friendly and thorough as she gathered information on what I needed -- a keypad entry added to an existing garage door opener. Kevin arrived when expected and took care of the installation with no problem. He was knowledgeable, friendly, and had a solid understanding of the ins-and outs of the opener and pointed out some worn parts which were taking a toll on its operation. He explained it in clear, simple terms, but applied no sales pressure, and offered a couple of options. The cost of service and parts was reasonable, and he completed the work very efficiently. What a difference it made! The previously clunky, noisy opening/closing of the door is now smooth and quiet. I didn't know that was possible. If a garage door opener could smile, this one would be sporting a giant grin. I CAN smile, and am sporting a giant grin as I thank Precision Overhead Garage Door Service for a great exerience all around. I highly recommend this company to you!!!
- Linda Lange
Cohoes, NY
Excellent work. Very friendly and informative.
- Todd Waldin
Product:
Albany, NY
Technician called as was able to come earlier than original appt. Was friendly and professional. Was able to privide info I needed and replacement door, opener, and extras I wanted. Didn't charge $100 just to show up like others.
- Clarisa Mcrae
Middle Grove, NY
Quality honest work. Was pleased!
- Roy Smith
Troy, NY
Tech Andrew Priest was excellent. Professional, explained everything to me and left me confident with my new door opener.
- John Gibson
Precision was accommodating, professional, timely and economical. I couldn’t ask for a better experience. I definitely highly recommend them. M. DeRossi
- M. DeRossi