Garage Door Repair Reviews in Albany (Page 2)
Precision Garage Door of Albanyhas received 637 reviews, averaging 4.91 Stars:
Delanson, NY
Greenville, NY
I called yesterday afternoon and they had a technician here the next day and on time his name was Anthony and he did a great job fixing my door tracks so my door works again. Thank you.
- Brian Kinn
Mechanicville, NY
Amazing service and experience!! I chose Precision based on their TV ads. I was able to book an appointment online for the very next day. Also, I called the Saratoga phone number and a rep answered the phone at 9:00 in the evening! She confirmed the appointment and I was able to explain in more detail the situation. The tech Zack was great. He went over everything and he was very thorough. He fixed the door to our satisfaction. In an age where good customer service has virtually disappeared Precision stands above and beyond!
- Fred & Arlene Baxter
Albany, NY
Quick response: James came the same day we called for a repair on our garage door. Trust: After our phone call to arrange the visit, James texted and emailed us with his name and photo Local: We live in Albany, in the Crestwood neighborhood Courteous: James was polite and friendly, and took the time to understand our needs Thorough: He explained everything, including our options.
- Leah Purcell
Product:
Albany, NY
Very courteous, explained. what was needed. Work looked well done.
- Albina Murphy
Northville, NY
Zack Maki was above and beyond great! Super personality! Knows his job well. He didn't try to talk me into anything and told me all of my options. Never pushed one of them. Answered my questions but w/o any emphasis on his thoughts. As a 67 yr old single woman, living alone, I totally appreciated seeing a pic of him before he arrived. This made me feel safer, esp when there's so many scams out there! Your cs is the best! You sure know how to give great cs and have great employees! Again, Kuddo's to Zack for doing a super job! He installed the opener and fixed things, springs, cables, pulleys, that needed fixing on the garage door. I'm very happy with his work and how he showed me everything before taking my pmt.
- Diane S
Service Provided:
Product:
Technician: Zack M
Schenectady, NY
Cole was excellent, he did an amazing job. Very respectful and honest. The garage door works better than it ever has.
- BRIAN TYRELL
Product:
Rotterdam, NY
Five star rating. Same day service was awesome. Jim was terrific, knowledge, courteous. Overallwill recommend highly. Thank you.
- Dan White
Product:
Albany, NY
I called Precision garage doors for new parts and they came within a couple hours. Staff was courteous and professional and I was very pleased.
- David Regimbald
Product:
Schenectady, NY
Our aged garage door cable broke and Precision's technician, Cole, arrived within one hour. He also suggested due to the age of our garage opener to install a new opener as well as complete all the repairs of our garage door. Cole was personable and efficient. He completed the install and repair that same afternoon. We're very pleased with his service and the results!
- Raymond Harris
Product:
Schenectady, NY
Zack & his partner had my door operational within a couple of hours of my phone call! They gave me quite a few options for the repair. Knowledgeable crew!
- Ed
Palatine Bridge, NY
Zak came out the afternoon I called (I'm 60 miles from Albany) and inspected my garage door problem, as well as looked at the entire system. The door system was 20 years old and needed some key parts, but he did not recommend an entire new door, only parts that were clearly no longer functioning (motor, cable & bearings). No heavy upsale, showed us what the issues were, made his recommendation and waited for us to make our decision. He was able to replace the parts right then and had our door working within a few hours. He was proficient, friendly and patient. Wonderful service!
- Nancy Claiborne
Stillwater, NY
Tech was informative , courteous and completed work as necessary . Thank you
- Gina Karas
Bethlehem, NY
From the time we placed a call to Precision and throughout the Entire process, we were met with respect, courtesy, knowledgeable staff, and the utmost in professionalism.
- Frank Berghela
Ravena, NY
James was our technician. He arrived promptly and diagnosed our door opener problem. His work was meticulous, and described every detail he was doing. He completed the job as if we're his own garage door. After completing the job, he cleaned up every thing. I strongly recommend Precision for repairing your garage door.
- Wiiliam Brandt
Product:
Catskill, NY
The prompt response from your staff in answering my call as well as the quality services I received from Zack Maki your serviceman were great! Thank you.
- Dennis Templeton
Schenectady, NY
A spring fell off one of our garage doors on a Saturday evening. It was a great experience from the time I called Precision. An appointment was scheduled for the next day. The person answering the phones was very courteous and was able to provide a quote on the spot. The technician notified me when he was on the way, and he was exceptionally knowledgeable and professional. He was able to answer all of our questions, made recommendations and provided excellent service! I would highly recommend this company and plan to use them in the future!
- Marie S
Albany, NY
I was impressed by how they did a neighbor’s job
- Michelle O'Neal
Product:
Schenectady, NY
Everything was awesome ,write on time and he was very professional thanks again
- Steve Nielson
Mechanicville, NY
Anthony Hill did a great job. He was professional, courteous and informed. After completing the job, rather quickly, he offered additional advice concerning the door itself which I followed up on. Thank you!
- Robert Charbonneau
Rensselaer, NY
We had a garage door installed by precision and was very happy with their service so then we had a problem with the lock on it and called you back.
- Bertha Hover
Product:
Gansevoort, NY
Our garage door broke suddenly and we needed someone to fix it. We saw an ad on tv for precision and called them. They were prompt courteous friendly and professional. James W. Was great! Explained everything and got the job done in a timely fashion! Highly recommend! A lot of parts…like a brand new door!
- Bridget Vavasour
Product:
Schenectady, NY
I am a repeat customer. Needed to have my garage door repaired. Trouble opening and closing the door. All worked out well with Anthony Hill doing to work in a good time with my app't. Thank you so much.
- Arthur Forget
Greenfield Center, NY
Fast quick work great job!
- Randy
Product:
The guys were great and very knowledgeable.
- Tia Moot
Product:
Wynantskill, NY
Cole was professional and efficient when he came on 12/31/25 to install the system. He was equally so today when he came to fix the remote. Cole represents your business well.
- Judie Regitano
Galway, NY
Very responsive and professional.
- Barry Denison
Product:
Albany, NY
I called this afternoon needing service. Within an hr of calling, a technician was assigned. Anthony H. arrived . He evaluated the problem, explained what he needed to do and gave me an estimate. When work was completed he clearly described the service he performed. He was professional and courteous. I was 100 percent satisfied and would highly recommend him.
- Christine Shultes
Product:
Selkrik, NY
I called Precision because I was having issues with the keypad. Zack arrived on time and figured out what the issue was. The keypad was replaced and it is working as it should. Efficient and professional. Thank you
- Ada Perez
Saratoga Springs, NY
When we got trapped in our garage due to a broken spring, we found your company online. It looked like you had good reviews, so we gave you a call. Zack Maki arrived when planned and turned out to be personable and professional. The garage door is working fine now, and is a lot quieter than before.
- Glenn Smith
James is the best. He gets right to work and explains everything to me. I am so glad I chose Precision for my garage door. Thank you for all of your follow-ups. Mary Ann Conway
- Mary Ann Conway