Garage Door Repair in Albany and the Capital Region - Page 2

Jackie Dupiche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy and Robert were very professional and did a great job. Thanks!!

dd65

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the spring on my Garage Door broke the first place I thought of Precision Garage Door because of your advertising on TV about your quick responses to be precise. When I called, I was told someone could come the very next morning. Great so I thought. No, it was great that sone could come so quickly, but to my surprise (but not totally unexpected) it was much worse than I thought it was. I needed an entirely new setup. All moving parts to be exact. I needed all new springs, rollers, and everything ect... At that point I did the only thing I could do that made sense to me because everything was the same age at 14+ years old. I had them do everything that moved and I had them install a brand-new Garage Door Opener. To my surprise they really do have everything in their trucks for repairs and more. When they were done everything worked GREAT and because I got a belt drive Garage Door Opener, I could barely even hear it while I was standing in the garage. My old chain drive Garage Door Opener mad so much noise from the 1st day that I could hear it in the basement. They even programmed my wife's car to open the new Garage Door Opener & the outside wall mounted control. I am very happy with everything. Your Quick response was great. Thank You, Precision Garage Door --- I will be revering you to my friends.

Dorothy Nyszczy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Maruf, was very knowledgeable and professional in his analysis of my garage door. He was on time, very pleasant and did a thorough job repairing and working on my garage door.

Augie Bortoloni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and professional

Gerard Jurczynski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was the second service call to resolve two separate issues. Both were handled professionally. Technician Cole Warrington was especially helpful and improved our situation beyond our expectations. We highly recommend Precision Garage Door Service of Albany.

Melody Prentice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James, the technician was great. I have used precision in the past. James explained things and answered all my questions. Will be having him come back after the Holidays to install new springs etc. Thank you!!

Tom Cousineau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cole Warrington did a great professional job repairing our garage door. Thank you Cole. Tom Cousineau

Lawrence Main

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Anthony Hill was right on time and did a very efficient job of diagnosing and repairing our garage door.

Ray from Schoharie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because my garage door opener failed after several power surges. Zack was able to come the same day and replace the opener with a new one. He was very professional and friendly. He did and excellent job and I was able to use the door again the same day. I recommend Precision door to anyone who has an issue with their door.

Michael Ewing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cole did awesome work. Very professional and got the job done in a timely manner. Now the garage door is good as new. 100% recommend. Replace all the mechanics of the garage and was honest with the quote and got the job done the same day!

Steven Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The 2 guys Jeremy and Cole did a great job installing my garage door. Very professional and easy to talk with regarding questions. I will definitely be sending friends to Precision Garage Door when they need service.

Robert Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Issue was resolved quickly, staff were pleasant and helpful...highly recommend.

Edward Lentz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Zack was excellent, on time and very professional installation. However very pricy for amount of time on site

Phil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Called on a Saturday and the tech was here within an hour. Did an excellent job on the repair and did it quickly. I highly recommend this company.

William Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely pleased with the work done on our garage door repair. Saw your tv commercial and was impressed. Your service tech did a great job and was very professional and very courteous. Bill Newman

Claudia Bertasso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy did a fantastic job ...have not had a garage door since we bought the house 20 years ago,looked like a tough job...he replaced the rusty rails and roller and we are very happy with the result

Ron Fernett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As usual, appointment made within a day or two for prompt, affordable, and professional service for any garage door needs, Precision is a no brainer. Had them come fix another door and motor two years ago and the company has not declined in service and professionalism like most have in the last few years. In fact, the same technician came this time, Zach, so it was familiar for both of us. It’s also welcoming to see the same employees overtime. It’s very rare and says a lot about the company he works for. Anyways I would highly recommend precision you’re still here.

Karen Bannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a pleasure working with Anthony. He was very capable, professional, and friendly. He fixed the issue in no time as well as other repairs a 20-yr garage door needed. I recommend Anthony highly.

Seth Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service! Tech was very knowledgeable and completed work quickly.

Gwen Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was on time and contacted me when he en route. He was courteous, knowledgeable and efficient. I willl ask for him if I need service in the future.

Jerry Catuano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not as for a more professional tech than Cole . Hats off to him and your service department. Would not hesitate to recommend your company to family and friends. thank you for the fast service. Jerry Capuano

Frank Scotto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Customer service tech James was outstanding

Gary Collar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the day started out with the new garage door not opening with 2 cars in that was beginning of frustration. The customer rep said she would get a service specialist but she would have to call the specialist because the door was still warranty. Didn't understand that and I admit was a little hot under the collar. But the specialist called and set up the specialist repair guy. He got here about 5PM and explained the problem . I can't understand for being just a year old why the rails had bends in both rails,wheels cam off the track and jammmed the door even when we used the Emergancy cord. As we found out that wouldn't work because the wheels that came off the track lock the door up.Like I said I don't understand how that could have happen. Its working great now and he ( Anthony Hill ) did a great job and explained everything to me. Maybe he thought the springs ( 1 or both he tighten them a little more. He couldn't figure it out why the bends in the rails got there. It was definitely wasn't my anything. Maybe after a new installation there should be a Free 6 month inspection to check all connections and the rails and wheels.

Mark Takacs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed a same day fix after the door cable broke and was unable to close/open and came off tracks. Precision was able to send repair technician within a few hours. James showed up and assessed the situation and said he could take care of it. He gave an estimate and suggested additional spring by code which was not included on original house build installation. James replaced all hardware with improved rollers. He was very courteous, knowledgeable and was able to complete the job. The door currently is working great and quieter than before. Thank you James for a Great job!!

Robert Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the work. The springs were replayed and new cabling installed. The doors now work very well.

R F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, Cole explained the options clearly and the repairs were done professionally.

Dave Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service!!!’n I called Precision and explained my problem to the lady who asked pertinent questions in a friendly and caring manner, she scheduled an appointment for a tech person to visit and diagnose the problem. Within half an hour I received a notice a tech was on his way. The tech Jim was friendly and professional. He showed me exactly what was wrong, instantly developed a quote for repair, and even showed me the parts needed and what they cost. Jim immediately got to work and completed the repair within 2 hours. He was incredible! I highly recommend Precision for its service and ability to solve the problem the same day I contacted them. 5 Star plus service.

Thomas Bonneau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience from start to finish. The price, product and speed of service were all fantastic. I couldn't have asked for a better team to handle the job. Andrew and Bryan were very professional and pleasant to work with.

Lorrie Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was told I would be receiving a receipt for my full payment for the work done this past Tuesday, the 21st. Still waiting for it. Thank you.

Paul Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 4pm on a Friday, I discovered that the spring on my garage door opener had broken. I was sure that I would have to wait until the following week for a repair. I called Precision and a tech was there before 5pm. Anthony was great. He laid out the options for the repair. He did not give me a hard sell. He pointed out where my rail was almost rusted away and that my bottom seal was missing a chunk. Anthony got everything fixed. I had access to my garage again before 6pm. He did a wonderful job.