Garage Door Repair in Albany and the Capital Region - Page 3

Lisa Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. I made an appointment online for today between 10-12 because my opener was opening and closing on its own. I did try to troubleshoot it myself but couldn't get it to work. I received a call from Cole and a message saying he was on his way. I got a picture too. Cole came (on time) and checked out the system and found numerous problems. He presented 3 options for me to think about. I decided to get a new opener and drive and all new components. He installed everything right away and was pretty fast. Cole did a beautiful job and the opener is so much quieter and smooth. The whole process was organized and smooth. Would definitely recommend.

Anthony Luniz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had 2 garage doors, one that needed repair and another that needed an opener. We called Precision and were glad that we did. Anthony was our service technician and did a great job fixing our door that had a problem opening, as well as, installing an opener on our other garage door. He was timely, courteous and did a great job handling the work. One of the garage doors required a special opener due to how the garage door was installed. Anthony did a great job and even returned to make a minor adjustment. The office staff and Anthony were both great. We will always use Precision and request Anthony, who was honest in his assessments and recommendations.

Loren Kilmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company and employee that came out was very respectful and knowledgeable, quick and efficient.

Stewart Finton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Returned from our Winter home and found the rubber gasket seal along the bottom of our garage door where it meets the ground had badly deteriorated and needed to be replaced. Called several Vendors (we had not needed garage door services in the past). The person we spoke with at Precision was professional and helpful, answering as best he could, all the questions I had, questions the other vendors either could not answer or gave vague answers ("we won't know until we get there", etc) Precision gave us a good cost estimate (which was quite a bit lower than the other guestimates) and offered to send someone out that day and, as arranged, the technician arrived right on time. Cole was courteous and professional. He did a quick "safety inspection" of the overall door system and gave us some recommendations (which I was expecting) but he did not try to pressure me to have any other additional work done. After the inspection, he replaced the gasket and secured it in about 15 minutes and we were done. Problem solved--looks good. The price was reasonable and would definitely call again if any repairs need to be made

Bob Beyerl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cole did a great job explaining what the issue was ans how it could be fixed. He replacing the garage door opener. Very polite and it didn't take long. Great job.

Glen Tesch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent. The technician arrived on time, reviewed the current situation of the garage door and provided multiple options in fixing the door. After choosing the option that best fit the situation, the technician went right to work. The work was done in a reasonable amount of time and the area was cleaned up afterwards. 5 Stars.

John Campagna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, courteous service with a willingness to negotiate. Cole was extremely professional, and a pleasure to work with.

Bruce Pentland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service Zac performed. On time and he didn’t oversell I’m keeping precision’s number for any future problems and to give to neighbors who are having garage door problems

Randy S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phenomenal service. Called at 5:45PM after coming home to a broken spring, and was able to set up a service call for first thing in the morning. When the technician (Cole) was on his way, I received a phone call and a text message with his photo and credentials. Cole was professional, starting with a safety inspection covering all aspects of the opening mechanism. We then spoke about his findings, and he pointed out a slightly bent track and signs of wear on my rollers and lateral clearance in my bearings, all of which likely contributed to the broken spring. He walked me through his recommended repairs, and quickly got to work. He was in and out within 1-1/2 hours and my garage door is the smoothest and quietest it’s been.

Judy And Clark Conklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although we were unable to be home during installation, our installer Brian kept us informed with phone calls and pictures. We were very happy with the final picture of the new door installation.

Martha Schunk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived promptly, conducted a safety inspection and thoroughly and clearly explained the issues with my garage door system. We reviewed options, he quoted prices, and set to replacing the needed components, including the motor. He tested the system on completion. He was very competent, personable and efficient.

Thomas Vansleet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zak was great!

Luz Seliciano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They was very accurate with the time and the specialist was very courteous and satisfied my needs

Jonathan Dougherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service! Steve is a terrific guy who was very friendly and knowledgeable!!! Extremely happy!!! Jon

Larry Cowden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very surprised when I called to arrange for our garage door repair this morning. The technician came out this afternoon and completed the task fairly quickly. We usually have problems getting service where we live because of our distance from Albany. Door was fixed and works great now. We will be calling them back because a second door is approaching need for repairs.

Margaret & Fred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for being available for a new installation. WE needed everything installed new.. Rails ,springs new opener and exterior touch pad. The tech arrived finding only a garage door. He quickly got to work transforming our door into a workable garage door. Very pleased to not be manually lifting the door anymore to get in and out of the garage. He was nice enough to change the overhead light bulb for me. This is a million times better and more functional...

Kim Norwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previously used and highly satisfied. Zak Maki is an amazing employee. He is knowledgeable, friendly, explains every detail and a professional.

Carol Nazir

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was very kind and respectful, fixed my garage door with care. Nice guy, would highly recommend this company. Thank You!!

Patty Tobin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can’t remember his name,but he was superb.

Janet Glenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was easy to schedule an appointment and the technician was prompt and friendly. He worked right along and replaced 2 garage door openers and springs. However, there were some wires that were not secured sufficiently - one staple holding the cord to the opener fell out a few hours later and almost hit the car. Other wires to the sensors could have been secures better. When I went to use the outside keypad later it was determined that the tech entered the wrong code.

Elliott Haase

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely impressed by my experience with Precision. My quote request was responded to within minutes, and less than two days later I had two new amazing garage doors installed at my house. Andrew was my tech and he was extremely thorough and knowledgable all along the way. Andrew even worked to move my repairs up on his schedule after he worked to make an opening. Steve also joined him on install day, and they worked well to get my job done within just a few hours. Thank you so much for your amazing work, and I'll definitely be recommending you any chance I get.

Scott Ruderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision several times now and their promptness, courtesy, professionalism & quality keep us coming back! I can't recommend them any more highly!!!

Kim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your company on a Google search and after reading your 5 star reviews I made an online appointment! It was so nice (and very easy) to choose a day and time that worked with our schedule! Communication by your company was great so we knew someone would be showing up for the scheduled appointment! James was very friendly and knowledgeable…he diagnosed our problem and was able to install a new lift for us right then (no additional appointment needed) and I’m thrilled to have a working garage door again! I would highly recommend your company to anyone looking your expertise! Fantastic experience!

Mark Wertel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a replacement garage door and opener. The technician ( Bryan) came on time and removed my old door and opener and installed the new door and opener in about 3 hrs. He did this himself and removed the old door and left the garage clean. I am totally satisfied with the new door and opener.

Mary Ann Conway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is the best. He gets right to work and explains everything to me. I am so glad I chose Precision for my garage door. Thank you for all of your follow-ups. Mary Ann Conway

Brian Kinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called yesterday afternoon and they had a technician here the next day and on time his name was Anthony and he did a great job fixing my door tracks so my door works again. Thank you.

Fred & Arlene Baxter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service and experience!! I chose Precision based on their TV ads. I was able to book an appointment online for the very next day. Also, I called the Saratoga phone number and a rep answered the phone at 9:00 in the evening! She confirmed the appointment and I was able to explain in more detail the situation. The tech Zack was great. He went over everything and he was very thorough. He fixed the door to our satisfaction. In an age where good customer service has virtually disappeared Precision stands above and beyond!

Leah Purcell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response: James came the same day we called for a repair on our garage door. Trust: After our phone call to arrange the visit, James texted and emailed us with his name and photo Local: We live in Albany, in the Crestwood neighborhood Courteous: James was polite and friendly, and took the time to understand our needs Thorough: He explained everything, including our options.

Albina Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous, explained. what was needed. Work looked well done.

Diane S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack Maki was above and beyond great! Super personality! Knows his job well. He didn't try to talk me into anything and told me all of my options. Never pushed one of them. Answered my questions but w/o any emphasis on his thoughts. As a 67 yr old single woman, living alone, I totally appreciated seeing a pic of him before he arrived. This made me feel safer, esp when there's so many scams out there! Your cs is the best! You sure know how to give great cs and have great employees! Again, Kuddo's to Zack for doing a super job! He installed the opener and fixed things, springs, cables, pulleys, that needed fixing on the garage door. I'm very happy with his work and how he showed me everything before taking my pmt.