Garage Door Repair in Albany and the Capital Region

Gary Collar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the day started out with the new garage door not opening with 2 cars in that was beginning of frustration. The customer rep said she would get a service specialist but she would have to call the specialist because the door was still warranty. Didn't understand that and I admit was a little hot under the collar. But the specialist called and set up the specialist repair guy. He got here about 5PM and explained the problem . I can't understand for being just a year old why the rails had bends in both rails,wheels cam off the track and jammmed the door even when we used the Emergancy cord. As we found out that wouldn't work because the wheels that came off the track lock the door up.Like I said I don't understand how that could have happen. Its working great now and he ( Anthony Hill ) did a great job and explained everything to me. Maybe he thought the springs ( 1 or both he tighten them a little more. He couldn't figure it out why the bends in the rails got there. It was definitely wasn't my anything. Maybe after a new installation there should be a Free 6 month inspection to check all connections and the rails and wheels.

Lorrie Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was told I would be receiving a receipt for my full payment for the work done this past Tuesday, the 21st. Still waiting for it. Thank you.

Loudon Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technition

Jane Boice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.

Nicole Bibeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service was great at getting me in at the last minute for the installation of a Chamberlain garage opener. Nolan showed up on time and had a great attitude. He was very passionate about the job and answered every question I had. He was very knowledgeable and also down-to-earth. He started right away and finished his work in ample time. He did a great job overall. I would have given 5 stars, but felt prices were high-end. Other than that, great service.

Fritz Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My rep, AJ, called ahead of time, showed up on time and knew what he was looking at in 1-2 minutes. Old door company did not set up the auto reverse correctly and after colliding with objects under the door for a few years, finally split in 2 at the top panel. I Will recommend.

Sarah Bullard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a new garage door installed in November 2024. After the winter, it began to squeak loudly and it became concerning. I gave Precision Door a call and they were able to get us on the schedule for the upcoming weekend which was wonderful! They gave us a 3 hour arrival window and the technician came right in the middle of the time range. Once he arrived, he listened to the concerns and began lubricating all of the target areas on the door. He kindly gave the lubricant can to us and instructed us on the correct maintenance for the future which was very helpful. The service was quick, informative, and very appreciated. I gave 4 stars solely because it is still very loud, but we were told the lubricant needs to set in and we need to spray again in a month or so. Thank you Precision Door!

Anthony Desena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew and Nolan installed a replacement steel garage door identical to the original. I asked if I could use my old motor and they said fine. I noticed an unusual noise after a day or so and asked for someone to come by and check it out. Today Chris came out and told me the motor is not in good enough condition to continue service. This should have been mentioned at the time of installation. Other than that, good service.

Thomas Mildt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Zack was on time, friendly, knowledgeable and got the job done quickly. He gave us fair options on service.

John Razzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew came and quickly evaluated what needed to be done and how much it would cost to repair my garage door. He then quickly did the repairs and the door operates much better.

Anita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pleased with this company. Super quick service. Professional and courteous technician. Replaced everything but the door and the opener.

Barb Miles and Ron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sharaad....can you send us an internet copy also you did for us on 12-6-23 ,at 3:40 pm....this is Ron. Thank you. Waiting for paper invoice also....

Chris Doulides

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael Shannon was great the prices are a little high but I appreciate the quick service thank you