Zack M
Average: 4.93 stars
Zack M's Bio:
Watervliet, NY
Ballston Spa, NY
This organization is top notch; they even came out on a Sunday.
- Walter Wintsch
Clifton Park, NY
Precision sent someone out the next day. My problem was fixed immediately and efficiently. Zach was kind and professional and explained all of my options. Thank you for a job well done.
- Louise Caruso
Troy, NY
Just a minor tweak. Everything went well thank you so much. Tech was very knowledgeable and polite.
- Deborah Warner
Selkrik, NY
Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.
- Susan Ira
Albany, NY
Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.
- Gale Zdunczyk
Amsterdam, NY
Came home Friday evening from vacation to a broken torsion spring! Called Precision Garage Door Service late Friday night and had an appointment for first thing Sunday morning. Zack arrived and performed a complete safety inspection of all my door parts and had the new spring installed and balanced in just an hour. Great people to work with, quick turnaround and at a fair price.
- Guy Cappuccio
Clifton Park, NY
First time using Precision. From the initial phone call to the install by Zack, we were very pleased with our experience. Great Communication and expert service.
- A D
Albany, NY
Excellent service! Quality work! Patient with questions! I am impressed with the pride that your employee takes in his work. He is a perfectionist. The professionalism exhibited, the wonderful ratings of Precision Garage Door online, and the positiveness of your worker bode well for the future of your company. Thanks for coming to my house on time and for taking your time to do outstanding work. I shall spread the good news about Precision Garage Door Service.
- Leonard Slade jr.
Catskill, NY
Your Service representative took numerous photographs inside my garage without asking or obtaining my permission. I consider this a violation of privacy since he was on my property and inside my garage with the door closed while I was outside the garage.He also made so many references to legalities that I wondered if I might need a lawyer. He left me with the distinct impression that he was there to frighten me into buying a new door. If and when I do buy a new door I doubt it will be from your company.
- Elaine Lombardi
Troy, NY
it was the closest to my house
- Roger Fucilli
Albany, NY
Hi! Wanted to wait a week before responding. I’m laughing about “purchased a new product” - the only thing not new is the wooden door and glass windows. hahahahaha! Original door was installed in December 1981. Zac was impressive- knowledgeable, very helpful. He explained what was needed to update for safety; also new springs as one was about to break. My door is quiet and safe. Thank you Zac for a perfect job very well done!! One thing I think should be different: the invoice should be easier to read . It is incredibly small print. I did print it off, but there were 7 pages and mine started at page #2. I am very satisfied and have recommended Precision Door to friends.
- Mary Colburn
Clifton Park, NY
My door opening cable was broken and my car was trapped in my garage on a Saturday. Thankfully Precision Door has 24 hour service. Zack got here at the earlier time (from 3 to 6 pm) which helped me get things done once he left. He was courteous and knowledgeable and explained the condition of my door and what I’d need to do in the near future.
- Virginia Colorito
Ancramdale, NY
Have been a customer since mid60ies. Remembered us through your record keeping. Prompt response to our agreed upon window of time to visit. Immediately discovered the problem and resolved it. Took the time to examine the complete system and performed required attention You obviously planned to stay in business and know what to do to keep to keep at it Thanks
- Jerry Roberts
Albany, NY
My garage door openers would open but not close the door. I’ve seen the commercials for Precision and gave them a call. Zack M was my tech. He arrived early which is always nice and was very professional. Zack explained what was wrong, what was needed, and I gave the go ahead. Once Zack was done, he gave me a tutorial and my owners information. I love how quiet the new motor is, new openers, and Wi-Fi capabilities. Truly appreciate Zack and Precision. Job well done!
- Julie Aker
Schenectady, NY
I was very pleased with Zack’s customer service. Job well done and thanks for educating me about how to protect/extend the useful life of my garage.
- Alicia Elordi
East Greenbush, NY
Prompt service. Zack Maki was excellent.
- Lee Sapienza
Altamont, NY
Zach showed up early and repaired our older door. He was professional and friendly. I was impressed that I could schedule a repair on-line and the company showed on time and di very professional work. Thank you and I would recommend precision Door.
- Michael Holt
Delmar, NY
They responded quickly and had a service rep in my driveway the next day and on time. The service price was reasonable and the work was done fast. Kudos to their service and the service technician.
- Gerry Oestreich
Canaan, NY
We were very happy with the service we received from Precision. Our technician (Zack) was friendly and professional. He diagnosed the problem quickly and worked efficiently to complete the necessary repairs. I would highly recommend Precision to anyone needing service on their garage doors.
- Victoria Mills
Albany, NY
Excellent responsive service. The technician was coureous and skillful. Repair was quick and worked A1. Priced was quoted wfficiently. Totalky satisfied customer.
- Howard Tanenbaum
Waterford, NY
Zack was prompt, courteous and knowledgeable. He was efficient and worked quickly to resolve our problem. I would certainly recommend your services to others. Thankyou.
- Robert Laplante
Schenectady, NY
The technician was superb. My issue was resolved. Thank you.
- Michael Seaman
Mayfield, NY
Called in the morning and my garage door was fixed by the afternoon. QUICK EFFICIENT PROFESSIONAL
- Deanne Fox
Feura Bush, NY
Great service, installer very professional and polite.
- Bob Maclasco
Esperance, NY
I saw your advertisement and decided to try your service. The phone was answered promptly by a friendly lady who promptly took care of getting me a convenient appointment. Michael and Zach arrived promptly, dressed neatly and got right to work . We discussed the problem and solutions available and costs. I made the decision that made me feel safe using the door . Because they carry everything they need the job was done quickly leaving no mess behind. I am very happy with the service . I definitely recommend this company.
- Claire O
Castleton-on-Hudson, NY
Pleased with this company. Super quick service. Professional and courteous technician. Replaced everything but the door and the opener.
- Anita
Troy, NY
I needed my garage door repaired and Precision was prompt in servicing me. The technician was professional and courteous. He repaired the door in a timely manner.
- Rebecca ODonnell
Slingerlands, NY
First of all, I would like to compliment you on the fact that you have an employee to talk to when customers contact Precision Door. It is so refreshing to not have to go through a pre-recorded voice mail option to set up an appointment. Secondly, I want to compliment the work performed today at our home by your technician, Mr. Zach Maki. Mr. Maki was very pleasant and polite and he really knows the business!! He immediately diagnosed our GDO problem and after getting our approval to proceed with the repairs he embarked upon repairing the door right away. I was shocked at how quickly he completed the job. His work was thorough and he was very personable as well. Whenever we need future work on our GDO, I am going to request him personally to perform the repairs. You should be proud to have Zach Maki in your employ. He is a great ambassador of your company. He represents Precision Door with extreme professionalism and is a tremendously capable technician. In addition, he presents a very likeable demeanor. Zach Maki, because of his expertise exhibited today, has locked us in as a Precision Garage Door Service customer for all future GDO needs.
- Bob Coyner
Troy, NY
Zack did a fine job, very knowledgeable.
- Ed Bonesteel
Zach did an amazing job! He showed up on time and was polite, courteous and explained everything about the garage to me, including the parts he was going to replace (and also the timeframe/cost for potential future repairs). He was in and out quickly and was a consummate professional. We'd highly recommend Precision Overhead to anyone!
- Gary Gustin