Nancy Claiborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zak came out the afternoon I called (I'm 60 miles from Albany) and inspected my garage door problem, as well as looked at the entire system. The door system was 20 years old and needed some key parts, but he did not recommend an entire new door, only parts that were clearly no longer functioning (motor, cable & bearings). No heavy upsale, showed us what the issues were, made his recommendation and waited for us to make our decision. He was able to replace the parts right then and had our door working within a few hours. He was proficient, friendly and patient. Wonderful service!

Gina Karas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was informative , courteous and completed work as necessary . Thank you

Frank Berghela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the time we placed a call to Precision and throughout the Entire process, we were met with respect, courtesy, knowledgeable staff, and the utmost in professionalism.

Dennis Templeton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The prompt response from your staff in answering my call as well as the quality services I received from Zack Maki your serviceman were great! Thank you.

Marie S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A spring fell off one of our garage doors on a Saturday evening. It was a great experience from the time I called Precision. An appointment was scheduled for the next day. The person answering the phones was very courteous and was able to provide a quote on the spot. The technician notified me when he was on the way, and he was exceptionally knowledgeable and professional. He was able to answer all of our questions, made recommendations and provided excellent service! I would highly recommend this company and plan to use them in the future!

Ada Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I was having issues with the keypad. Zack arrived on time and figured out what the issue was. The keypad was replaced and it is working as it should. Efficient and professional. Thank you

Glenn Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When we got trapped in our garage due to a broken spring, we found your company online. It looked like you had good reviews, so we gave you a call. Zack Maki arrived when planned and turned out to be personable and professional. The garage door is working fine now, and is a lot quieter than before.

Erik Waters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the springs on the rod over my garage door had broken, and I didn't see if for about two weeks. The door operated anyways, just slower opening and closing. Bing Search recommended Precision Overhead Door, so I called them. They showed up when they said they would, assessed what needed to be done, and did the work quickly. Highly recommended for garage door service.

Chuck And Nancy Starks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, professional service. Springs, cable, bearings replaced.

Jim Wittmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a fine job repairing my door. Zack was very professional and went right to work. He has a positive attitude and was very polite during the whole process. He is a definite asset to your company. Jim Wittmann.

Kevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Sunday morning for a broken spring and got an appt for Monday between 8 and 10 am. Zach showed up at 8:10, evaluated the situation and provided suggestions and estimates. He then performed the agreed upon work and finished about 9:40. Cost was about $1100. Is that too high? Not sure. But I was quite happy with Zach and the work he performed. My garage door now works well and I have a 3 year warranty. So I consider myself to be a satisfied customer and would use them again. Thanks!

Paul Strasser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were able to come out to work on my garage door right away on a Saturday. I felt their service was fair an honest.

Bob L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our 2 garage doors needed full repair service: springs, rollers, cables, & pulleys. Zack from Precision was here the same day we called & completed the job in less than 2 hours. The doors are balanced well, quiet, like new! We are pleased with the service & so glad we called Precision.

Carl Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw your ads on tv and went and checked your ratings which were excellent. I then checked the ratings of your tech and found his were higher than your overall company ratings.

Peter Hines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack was great. Great communication, on time, and done quickly. No high pressure sales on upgrades.

Tamara Melia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very Professional, excellent and timely service. Fixed the garage door the same day I called. Highly recommend !

Tom Dwyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack was perfect!

Perry Humbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called Precision for our broken door, I was able to talk to an actual very helpful person who was able to schedule the tech to come to our home on our schedule. Zack arrived right on time, and in a few minutes assessed the door and was able to discuss options and pricing. He helped us decide on repair work, and he had everything in his van to complete all of the repairs. The service was great, reasonable cost, and our door is working better than it has in a long time. We are very pleased with all aspects of the service, from the initial call to the work done to the pricing!!!

Linda R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was dealing with a misalignment on my garage door for weeks, tried to fix it myself, but to no avail. I kept putting it off, then one busy afternoon when I was flat on my back at physical therapy, I looked up the number to on my phone, called and got an appointment right away! There was someone home so I sent them right over, When I got home my door was fixed at a great price. Life doesn’t get much easier than that folks. If only everyone was this dependable. Been a customer for years! Highly recommend!

Amy Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an emergency issue with the spring on my garage door breaking, as I was having furniture picked up from my garage and a closing on a sale happening soon. I called Precision and they were able to come out the same day. Zach showed up on time and had the door repaired and open as the trailer pulled up. Zach was courteous and professional. Everything was explained well before and after the repairs. I would highly recommend!

Craig Sickler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic company to do business with. Zach was on time, very professional and knew how to fix the problem, I would give this company a 10 star rating if I could. Thank you!!!

Dan Noonan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack from Precision was at our house a few hours after we called. Our 25 year old garage door opener needed to be replaced. He had everything he needed in his truck and efficiently installed a new Genie opener and key pad. He was thorough in explaining the options available and their features. Very pleased with Precision.

Terry Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We knew the garage door needed help. It is so hard to find anyone to fix them, so we call Precision. What an absolutely wonderful find it was for us! Not only were they able to come the same day but they stayed and fixed it completely - all in the same day!!! On arrival he was able to analyze and give us a quite reasonable estimate. It had been about 20 years or so since we had put in the existing equipment. The work was completed and everything new in a very short time. We were so surprised that what they advertise is actually VERY TRUE!! We highly recommend this company and the wonderful people who work on the doors. Can't say enough good things about our experience.

Ryan Bochacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

During a cold snap the base of our garage door froze to the floor. When we tried to open it, the motor ripped the opener arm right off of the garage door. Within 24 hours (and on a Saturday), Precision had it fixed and then some, replacing some worn out parts and redoing our garage main spring that had been inadequately sized by the local overhead door company that did work for us a few years ago. Also, Zack was fantastic. Great attitude and thoroughly answered any questions I had. We will 100% be calling Precision next time we have any garage door problems.

Ronald Tamoschat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional in their approach to customers and in their work , which is excellent. They will come back after a job is completed to answer any questions you may have or make any adjustments you may want.. Also very prompt and arrive at specified time.

Gail Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, neat and explained the repairs.

Fred And Jennifer Millett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are seniors and found Zack to be knowledgeable, sincere, efficient, respectful and I would recommend Precision just on his work ethic he alone demonstrated today. Thank you for such rare excellent service and same day too!

Joseph Behson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage doors had not been serviced for years. Precision prompty returned my call and scheduled an appointment that worked for us. Our technician Zack was prompt, courteous and presented me with options to return the doors to full operations. We are quite pleased and will certainly utilize Precision again, if needed.

Frank Delcastello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After damaging our garage door by backing up too quickly we contacted Precision. We had seen their advertisement on the TV. We contacted them on a Sunday and after giving our info to the service, we were told that someone would be here between 2PM and 4PM. Sure enough our technician Zack Maki called and said he would be here by 1PM but would text us when he was on his way. True to his word he arrived at 1PM, assessed the damage, gave us a quote on the repair cost and time involved for the parts needed. Zack was so knowledgeable and professional and was able to get our door shut. He was a pleasure to deal with. Hopefully when the parts are received he will be the one to install them. We're so pleased with the response time

Brian Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack was the best. Very knowledgeable and friendly. Made recommendations and did a very professional repair. I was very satisfied with the quality of work. He had my door up and running in less than 2 hours. Would definitely recommend Precision Overhead doors.