Garage Door Repair in Albany and the Capital Region - Page 11

Mike M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Zack M, and he was outstanding. He was polite, professional and competent. He diagnosed the problem and fixed it correctly. Zack is a credit to Precision Doors of Albany, and I highly recommend them. Thanks again, Mike M

Jim T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a good experience all around: a friendly and helpful person answered my call, we got a same-day appointment, there was good communication about Cole's arrival time to do the repair, and finally Cole was friendly and helpful, did a great job diagnosing the problem, giving me a couple of options, and getting the job done quickly.

Donna Schick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was provided within a couple hours of call. Garage door would not close. Problem was detected immediately upon arrival and corrected. Price was reasonable. Technician provided summary of garage door status and suggested service in the future with estimated cost for future consideration. No pressure

Rachel Stirzaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I reached out on Monday night through the website. The response was so QUICK! The repair was even QUICKER! They arrived Tuesday morning. Dillon called and said he would arrive in 45 minutes. When he arrived he was able to diagnose in less than 15. He showed me 3 options for repair/replacement. The customer service was exceptional! After i decided which option we would go with, Dillon said he could replace it in the moment. Which he did! It didn’t take him too long either. He was so personable, kind to my crazy children and explained everything so great! 10/10 recommend Precision Garage Doors!

Timothy Carman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician Zach was professional, and informative. My problem was resolved quickly and efficiently. Communication was excellent!

Renee Walton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very informative and respectful. I want your Company installing my new garage doors After speaking with my family we will be calling u

Debbie Ogden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage doors were having a hard time closing. I saw your commercials on tv and called. You sent someone out to give me an estimate the next day. I did't expect such a fast response. The tech Cole Warrington who worked on the doors was very experienced, courteous and on time. I highly recommend your company! And especially Cole!

Mike Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a 30 man crew performing heavy collision & mechanical repairs on trucks. We also perform roll up & swing door repairs & installations. We also build new bodies for the fine art industry. I was very impressed with the quality of workmanship your tech showed me. He was honest about what happened & apologized for the poor installation from the previous technicians. He even took the time to replace the hardware in the other door to prevent another road service which i know cost your company lost revenue. I will highly recommend your company for any door work or purchase of a new door. Thank you again for your quick response. Mike Rogers

S Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cole Warrington did a great job fixing the garage bottom seal. He also reset the door so that it opens all the way. He did a inspection and provided additional recommendations.

Linda Tremblay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Painless to request an appointment online and I was able to schedule the appointment for the very next day. Tech called prior to my appointment time so I was ready when he came. Fixed my issue quickly and was such a nice man. This is the second time I have used Precision Garage Door Service, and I would recommend them to anyone who needs garage door service.

Dick Douglas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The remote control for my Genie Intel locker garage door opener died. Precision Garage Door's service technician quote a ballpark price of $900 to replace the opener motor (which is in perfect working condition) !! The unit motor needed replacement to match code with the new remote.

Dick Curtis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. the technician, AJ, was friendly, courteous, professional. He was knowledgeable and prepared. I think I could have looked further and found a less expensive service. I could not have found better service. Worth every penny.

Albert Zierak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five five plus star rating very good will do again

Kim Sottong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Saturday evening, we realized that our garage door was not working properly. Once I got the garage door up, the Motor only hummed and buzzed when I tried to put it back down. My husband did some research Sunday morning online and discovered Precision Garage Doors. He was impressed with everything he read. He left a message on their direct phone line and received a text within 30 minutes. We also received a message that a tech name Zack would be at our home in approximately one hour. Zach showed up in one hour diagnosed the problem as a dead 38 year-old door opener and offered options to my husband. He had exactly what my husband wanted on hand and did a very thorough job of replacing the old door opener with a new one he also replaced the 38 year old rollers that came with the original opener. Zach was very knowledgeable, did excellent work, was very neat and clean and personable. We highly recommend Zack and this company to anyone that we know.

Maura Koennecke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision’s website was user friendly and I was able to book a service and get an appointment quickly to repair garage door opener that was not working. Zach was on time and professional. He explained the problems with our system and offered different options with each cost - so we could choose the one that best served our needs. The repair was done in the time Zach told us and we are happy with the service received.

Jeff Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is a first class company. Called and had my issue solved in less than 24 hours. The receptionist was as courteous as could be and arranged for a service rep the next day. The service rep called earlier than expected and sent his ID and background info before he arrived. Inspection was completed , problem identified and options were given. Dylan was extremely efficient and completed the work in a timely manner. Very nice young man. I will highly recommend Precision to my neighbors and friends.

Richard Zaranko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was super efficient. He was neat and answered all of my question. Gave me several options to choose from

Nanette Aiello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terrific service! Came on time for the appointment window, quickly analyzed the problem. Installed a new door lifter and all the remotes/sensors. Very professional! I highly recommend!

Chris Hoover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and fixed issue with my garage door opener promptly.

Bruce Doud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A personable young man came with a professioal approach and explained his approach to the job. Shortly, he came back to me explaining his two estimates:one for a new door and one for repairing the old door. Each estimate was clear and concise so that i was able to come to an immediate decision and the repair was completed in a prompt and efficient manner. The worksite was left clean and without any notice of repair debrie.I was very pleased with all aspects of the job!

Tom Locascio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage doors met and exceeded my expectations. Zack and his partner were not only 100% professional but also extremely sincere. The work performed was completed quickly and accurately. Unlike other companies I have dealt with, aesthetics was strongly considered in addition to functionality. If you need a garage door, you’d be foolish to go anywhere else.

Thomas Ryle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was the technician that did a tune up on my garage door and replace the garage door opener. He was friendly, knowledgeable and professional. He did the job in what I would say was record time. I highly recommend Precision and especially Mike. Great job and reasonable price.

S. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super quick response, excellent service, very professional, gave me short-term, mid-term and long-term options! Highly recommend!

Shea Carr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, excellent communication and they did not try to oversell me. The tech was professional, friendly & completed the job quickly. I would highly recommend using this business!

Bob Buckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did great work, arrived on time

Nancy Passino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and polite

Neil Piper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called on Saturday, figuring I would leave a message but somebody answered! I needed to have my garage door checked - it wasn't closing properly, it was making a jittering noise, and it was "heavy" when opened, and unattached from the opener. The person who answered looked at her calendar and said someone could be out on Sunday morning. What a surprise! I said yes. The next day, Zach Maki called me to say he was on the way, and would be there within 20 minutes. He was, and greeted me cheerily. We went over my concerns and then Zach performed an inspection. He found several things wrong with the door hardware. He said we could replace some or all of the failing items. I chose to replace. he looked everything up on his tablet, computed a price and showed me the detailed items. 40 minutes later, the work was completed and we went over things. I found that the door, when unattached from the drive, was still heavy as the door got more than half way closed. He made adjustments on the springs and abrakadabra...it was fixed and balanced. The garage door hadn't been that quiet since I first put the door in. Great work!

Tommasina Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, hard working employees

Roger Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service the repair was done on time and exceeded my expectations

Christine Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of the customer reviews. It was very easy to schedule online and the updates were great. Chris was very courteous and professional. I would definitely recommend this company!