Garage Door Repair in Albany and the Capital Region - Page 16

Joe Darling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage door was quick to respond and came earlier than the appointed time. Andrew the technician was extremely professional and efficient. Highly recommend.

William Houting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Zack called ahead to let me know that he would be arriving shortly. Upon arrival, he looked over the problem, made his recommendations and promptly completed the work! He was professional, friendly and helpful! I would recommend Precision!

David Rizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service work provided by your Service Technician Zack. He identified the issues with my garage doors quickly, along with his recommendations. He had all parts on-hand that were needed to accomplish the job, and service work was completed promptly and within the estimate provided. Well done!

James Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision when I determined that our new garage door system (two doors) had been poorly installed, and a callback to correct the operation of the doors wasn't well managed. Precision corrected the poor installation quickly, and the techs showed the system and instructed us in its use. This time, Precision was called for a new problem, and had us running within minutes of their arrival. We had our doors recoded when we lost a clicker from one of our cars, thus rendering our system insecure. Thanks again, Precision!

Bob Lare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zake put new spring in door and rewinded both sides wires and removed of spring that was broken and then Zake tightened spring 35 turns. I paid by check for this service. When do I get receipt for job done. I got estimates today but no receipt. I also gave Zake a check for $1374.00 for down payment for new garage door and accessories of 40% of job when do I get receipt for that? I did get the estimates for the job. Why did I call precision? You had 25 reviews...22 were 5***** 2 reviews were 4**** 1 review was not good but a Manager or owner called customer to explain the miss understanding of contract.. You came on Sunday and fixed broken door and I order new door same day. Zake is a 5***** Technician. Thank you so much Bob...

Bob & Ellie Belive

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Morning, I think I might have seen your commercials. However, it was very early in the morning and the chat feature worked great. The response was quick and the tech came earlier than expected. Although I wasn't really expecting to get a door replacement, I wasn't really surprised either. I changed that spring a couple of times through the years and quite frankly wasn't up to the task again. The door is probably over fifty years old and long overdo for a replacement. Your service was prompt and although I don't have the door yet, I feel the install will be just as smooth and professional. Bob & Ellie Belive

Gary Matson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seen commercial on TV. From initial call to job completed next day service phone operator and tech guy Zack was very informative.pleasant to deal with and efficient. 2 Doors in 2 hours and was done/ Great job done and also a great experience. Thank you.

Linda Perrone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so happy with the work that was done today. I don't have to worry about did I close my garage door or not anymore. That was always a big problem. No more

Cathleen Hamel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door needed fixing and who knew which parts were good or bad, certainly not me. Well 2 hrs later the door is working, new parts, controllers, key pad, and springs. It works wellnow and is do quiet. Very nice working with this company and service men, friendly, efficient and very comprehensive to be sure we know what work we will be doing to at the end reviewing all components and warranties. Excellent.

Randy Treece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job ShaRad

Chris Bordonaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Sunday because the garage door broke, and they were here the next morning. The technician was very friendly, helpful and professional. Fixed the whole thing in a couple of hours. Highly recommended!

John Cave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ the tech was great. He called in advance like I ask and was friendly and professional

John & Melanie Deguardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. Called on a Saturday and was able to make an appointment for Monday morning. The technician (Zack) was extremely polite and personable. He explained our repair needs thoroughly and clearly. Work was completed in timely manner.

Robert Reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Getting an appointment was easy and set up for the day after I called. The technician called prior to his arrival with an ETA. The technician arrived at the scheduled time. He listened as I explained what was happening with my newly installed garage door opener. After checking for possible problems he was able to reset the travel functions and correct the sensor issues. He completed a safety inspection and and offered some advised regarding the safety sensors positioning. The garage door operated correctly after he left. I am happy with the results of the service.

Kevin Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ did a great job. The tension spring on my 30 year old garage door had broken two days earlier. I wanted to replace the springs and the bottom rubber seal. AJ arrived at the agreed upon time and inspected the door. He noticed the metal rollers weren’t rolling in the tracks, rather they were being dragged up the tracks. I agreed to have these replaced as well. AJ did a fantastic job. For the past 24 years the door always squeaked when opening and closing, no longer. Great job. I am very pleased with the work performed!

Ann marie Perrino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!!! Very professional and he knew his job well!!! And also he was very courteous!! I would recommend Precision highly!!!! Andrew was great!!!!

William Zagata

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ Barber was your tech who serviced my garage door. He was very professional and explained what was needed to repair and make my door safe. He answered my questions and serviced my door with exceptional quickness. Thank you.

Gary Gustin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach did an amazing job! He showed up on time and was polite, courteous and explained everything about the garage to me, including the parts he was going to replace (and also the timeframe/cost for potential future repairs). He was in and out quickly and was a consummate professional. We'd highly recommend Precision Overhead to anyone!

John Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew was great. He showed up early, gave me my options and what he though would work best and did the work well. He explained to me things that I should know and look out for. Will use again.

Joe Cav

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very excited about our new opener and service! I asked precision to come and see if they could repair the old opener. The tech who was scheduled was sick today, so the manager came earlier himself. AJ showed me the worn out sprocket in my 27-year-old opener. He then installed a new unit, with new tracks and new keypad, new rollers and everything, all programmed and done in about an hour. Long-term problem was very quickly and efficiently solved today. Thank you.

Jerry Tobia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company to deal with. Kept me apprised of the arrival time. Was on time and assed the problem. Needed new springs and cables. AJ was very professional and knowledgable. Gave me three options for repair. No pressure, my choice. Job was done quickly and now the door works well. Wife happy to be able to get her car in and of the garage. Thanks AJ and Precision

Lou Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the initial call to set up the appointment to the actual work done and cost we were more than pleased. Also, we appreciated letting us know ahead of time which technician would be coming and for sharing their bio. Excellent work and customer service by technician Andrew! Thank you again, Lou Evans

Jenelle Bowen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

ShaRaad Humes inspected all of my doors and explained all of the options to repair my doors. He was able to do some of the needed repairs right away. He was polite and knowledgeable. I would highly recommend him for any work needed. Thank you ShaRaad and Precision Garage Door Service.

Walter Wintsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This organization is top notch; they even came out on a Sunday.

Noel and don Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician AJ was extremely professional and polite. He explained everything to us and reasons to replace what he thought was needed

Ellen Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first time I chose Precision, it was the immediate response because I couldn't get my car out when the springs broke. I have continued to call Precision because they respond promptly, and the technicians are knowledgeable and professional. They don't try to "upsell". Generally they have offered choices with a range of prices for me to choose.

Louise Caruso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision sent someone out the next day. My problem was fixed immediately and efficiently. Zach was kind and professional and explained all of my options. Thank you for a job well done.

Suzanne Schaefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and courteous....fixed the problem very quickly and to our satisfaction.

Ralph DeSorbo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My problem was resolved swiftly and completely resolved by your very pleasant and courteous service technician who exceeded my expectations! Your TV advertisement was very pleasant to review and will certainly attract much more business for your companyt. Ralph DeSorbo

Sheila Edgar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician explained everything about my situation. He did not push for anything, but gave me the knowledge to make my own decision. I chose to replace my garage door opener. He was able to do it at that time. He was efficient, and explained everything about my new opener, and aided me in putting my passcode into the new garage door.