Garage Door Repair in Albany and the Capital Region - Page 17

Matthew Dwon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and very professional from beginning to end. I would use them again and recommend them to others. Great work!

Penny J.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I hired someone to install my garage door opener, they made a total mess of it and it would not work. I called Precision Overhead service on a Thursday they came on Saturday and the service worker AJ found the problem within minutes. I made the decision to go with a professional instead of a handyman. AJ installed a new opener within an hour the same day. I would recommend Precision Overhead Garage Door Service, AJ was polite and efficient and very knowledgeable. Penny J., Melrose, NY

Loretta O'sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Andrew Priest arrived on schedule. He performed a thorough inspection of the garage door and asked what my concerns were. He addressed every one and some additional items that needed attention. I am completely satisfied with his work and professional expertise. My door is now ready for winter.

Chet Rysedorph

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On a scale of 1 to 5 ... we would give AJ a 5. He gave us 3 options and very good advice as to which best suited us.

Keith Kizer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have two garage bays. Alston did a great job replacing both doors, rails, and one of the door motors. Alston showed us professionalism and courtesy.

Pat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband and I were pleased that Precision was a 24-hour service and we called around 6 p.m. hoping for an immediate appointment. They were already booked up for the night. Jason came out a little after 9 the next morning for our 9-12 time frame. He was professional, courteous, and did a fantastic job! We thought we only needed a spring replaced but it turned out that part of the opener had snapped. We did not have a Genie opener and Precision only carries parts for Genie. We reluctantly acquiesced to buying a new opener. We spent more than we were hoping to but with the knowledge that we were nearing the end of the life of the typical motor in our existing opener. Had this not been the case, we would have gone another direction. The Genie opener Jason installed is practically silent and glides like a dream. He stabilized the bracket that pulls the door and overall, we feel safer knowing the door is better supported. We hope the Genie product has a long lifespan. All parts come with a five year warranty. So far so good. Thank you Jason for your hard work and Precision for your rapid response!

Linda Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was recommended to me by one of my neighbors, Carol Lemner. I am so glad I took her advice & called. It was refreshing to have someone answer your phone & took all the necessary information. Jeremy was the service rep & was able to see the problem immediately & actually showed me the problem. He is very knowledgeable as well as courteous & professional. Even though my current garage door is quite old, I feel confident that I will call Precision to repair and/or replace the door. Thank you for all your help & being available when needed. Your team deserves a 5 star rating. Linda Page

Robert Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank You very pleased with speed of service Jason was very professional and did a great job. He advised me of all options of repair. and i am very pleased with job done, Bob E.

Deborah Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just a minor tweak. Everything went well thank you so much. Tech was very knowledgeable and polite.

Roger Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service by the entire team a Precision the job was done to perfection. Thanks again

Susan Ira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.

Gale Zdunczyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.

Marie Wicklund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech guy was very knowledgeable and super friendly. He knew immediately what the problem was and gave me several quotes to choose from to fix it. He told me he would be done in an hour and he was. I am very happy that I decided to call your company and I would highly recommend you.

Ki hoon Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very kind great skillful!!

Celia Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company understands customer service and provided an excellant service call and repair. Will definitely use them again!

Kathryn Mctiernan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My repairman was knowledgeable and open about what my options were so that I could pick what was right for me and my budget. He was very quick and very pleasant.

Richard Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I picked percision from one line advertising and the photograph of 5 technicians. The communication with the chat talk button was awsome. I was told 12-3 p.m. and Jesse called when he was 40 minutes out and arrived here around 11 a.m. Excellent...... Jesses explained to me what was wrong causing the door spring/ chain to make a terrible noise when trying to pull up the door as well as shutting it. The door sounds and operates like a new door.

Peggy Marro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision because they are local and offer 24 hour service. My one car garage door was open 3/4 and wouldn't budge. Earliest appointment available was three days out but they managed to squeeze me in within 24 hours. Other than sticker shock at the nearly $1700 cost of repair, I am 100 percent satisfied with the speed, efficiency and quality of the job. Staff is friendly and professional.

Patricia Father

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ was fantastic. He came out the next day and kept me up to date on the work that needed to be done and sent pictures of everything.

Kate Konefal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aj was great. Arrived on time and get me several option at several price points. This is the second time I’ve called this company and second good experience.

Julia Grimsley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Picked them because of BBB rating and reviews. Was very easy to schedule online. Andrew P was very prompt, even early. Had a lot wrong with my door and he explained my choices I a way I understood. Took him about an hour and the door is working better than it has in a very long time.

Guy Cappuccio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came home Friday evening from vacation to a broken torsion spring! Called Precision Garage Door Service late Friday night and had an appointment for first thing Sunday morning. Zack arrived and performed a complete safety inspection of all my door parts and had the new spring installed and balanced in just an hour. Great people to work with, quick turnaround and at a fair price.

Mosharraf Hossain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent on time service

A D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time using Precision. From the initial phone call to the install by Zack, we were very pleased with our experience. Great Communication and expert service.

Richard Pape

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew was on time and very professional. He explained what needed to be done and it solved our problem. Thank you so much for this service which was very reasonably priced. We will definitely be calling again!!

David Terrano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service man andrew should up on time and performed maint.on door.very good co.excellent employee

Leonard Slade jr.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Quality work! Patient with questions! I am impressed with the pride that your employee takes in his work. He is a perfectionist. The professionalism exhibited, the wonderful ratings of Precision Garage Door online, and the positiveness of your worker bode well for the future of your company. Thanks for coming to my house on time and for taking your time to do outstanding work. I shall spread the good news about Precision Garage Door Service.

Dave DeBonis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was given an appointment for the very next day and the technician showed up right on time. He was very friendly and understood the issues that I reported. It was clear that he had also reviewed what was done one year ago. At one point he consulted with his supervisor by phone to verify that what he thought was the best solution was in fact the best solution. It was and it not only solved my issue but it was covered under my warranty so there was no charge. The technician explained everything to me and answered all my questions. Extremely impressive service.

Happy Customer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had called 4 overhead door companies for price and availability comparison. The effective website is what prompted me to also contact Precision. Willow, at the call center, has tremendous customer service skills and immediately eased all of my concerns. As soon as I heard that a Technician would be dispatched, that same day; there was no doubt that Precision was getting my business. The Estimator and the Techs all did a great job. The Branch Manager ShaRaad went above and beyond every step of the way. Thank you!

Elaine Lombardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Service representative took numerous photographs inside my garage without asking or obtaining my permission. I consider this a violation of privacy since he was on my property and inside my garage with the door closed while I was outside the garage.He also made so many references to legalities that I wondered if I might need a lawyer. He left me with the distinct impression that he was there to frighten me into buying a new door. If and when I do buy a new door I doubt it will be from your company.