Garage Door Repair in Albany and the Capital Region - Page 17

Gary Gustin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach did an amazing job! He showed up on time and was polite, courteous and explained everything about the garage to me, including the parts he was going to replace (and also the timeframe/cost for potential future repairs). He was in and out quickly and was a consummate professional. We'd highly recommend Precision Overhead to anyone!

John Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew was great. He showed up early, gave me my options and what he though would work best and did the work well. He explained to me things that I should know and look out for. Will use again.

Joe Cav

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very excited about our new opener and service! I asked precision to come and see if they could repair the old opener. The tech who was scheduled was sick today, so the manager came earlier himself. AJ showed me the worn out sprocket in my 27-year-old opener. He then installed a new unit, with new tracks and new keypad, new rollers and everything, all programmed and done in about an hour. Long-term problem was very quickly and efficiently solved today. Thank you.

Jerry Tobia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company to deal with. Kept me apprised of the arrival time. Was on time and assed the problem. Needed new springs and cables. AJ was very professional and knowledgable. Gave me three options for repair. No pressure, my choice. Job was done quickly and now the door works well. Wife happy to be able to get her car in and of the garage. Thanks AJ and Precision

Lou Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the initial call to set up the appointment to the actual work done and cost we were more than pleased. Also, we appreciated letting us know ahead of time which technician would be coming and for sharing their bio. Excellent work and customer service by technician Andrew! Thank you again, Lou Evans

Jenelle Bowen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

ShaRaad Humes inspected all of my doors and explained all of the options to repair my doors. He was able to do some of the needed repairs right away. He was polite and knowledgeable. I would highly recommend him for any work needed. Thank you ShaRaad and Precision Garage Door Service.

Walter Wintsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This organization is top notch; they even came out on a Sunday.

Noel and don Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician AJ was extremely professional and polite. He explained everything to us and reasons to replace what he thought was needed

Ellen Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first time I chose Precision, it was the immediate response because I couldn't get my car out when the springs broke. I have continued to call Precision because they respond promptly, and the technicians are knowledgeable and professional. They don't try to "upsell". Generally they have offered choices with a range of prices for me to choose.

Louise Caruso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision sent someone out the next day. My problem was fixed immediately and efficiently. Zach was kind and professional and explained all of my options. Thank you for a job well done.

Suzanne Schaefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and courteous....fixed the problem very quickly and to our satisfaction.

Ralph DeSorbo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My problem was resolved swiftly and completely resolved by your very pleasant and courteous service technician who exceeded my expectations! Your TV advertisement was very pleasant to review and will certainly attract much more business for your companyt. Ralph DeSorbo

Sheila Edgar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician explained everything about my situation. He did not push for anything, but gave me the knowledge to make my own decision. I chose to replace my garage door opener. He was able to do it at that time. He was efficient, and explained everything about my new opener, and aided me in putting my passcode into the new garage door.

Matthew Dwon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and very professional from beginning to end. I would use them again and recommend them to others. Great work!

Penny J.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I hired someone to install my garage door opener, they made a total mess of it and it would not work. I called Precision Overhead service on a Thursday they came on Saturday and the service worker AJ found the problem within minutes. I made the decision to go with a professional instead of a handyman. AJ installed a new opener within an hour the same day. I would recommend Precision Overhead Garage Door Service, AJ was polite and efficient and very knowledgeable. Penny J., Melrose, NY

Loretta O'sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Andrew Priest arrived on schedule. He performed a thorough inspection of the garage door and asked what my concerns were. He addressed every one and some additional items that needed attention. I am completely satisfied with his work and professional expertise. My door is now ready for winter.

Chet Rysedorph

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On a scale of 1 to 5 ... we would give AJ a 5. He gave us 3 options and very good advice as to which best suited us.

Keith Kizer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have two garage bays. Alston did a great job replacing both doors, rails, and one of the door motors. Alston showed us professionalism and courtesy.

Pat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband and I were pleased that Precision was a 24-hour service and we called around 6 p.m. hoping for an immediate appointment. They were already booked up for the night. Jason came out a little after 9 the next morning for our 9-12 time frame. He was professional, courteous, and did a fantastic job! We thought we only needed a spring replaced but it turned out that part of the opener had snapped. We did not have a Genie opener and Precision only carries parts for Genie. We reluctantly acquiesced to buying a new opener. We spent more than we were hoping to but with the knowledge that we were nearing the end of the life of the typical motor in our existing opener. Had this not been the case, we would have gone another direction. The Genie opener Jason installed is practically silent and glides like a dream. He stabilized the bracket that pulls the door and overall, we feel safer knowing the door is better supported. We hope the Genie product has a long lifespan. All parts come with a five year warranty. So far so good. Thank you Jason for your hard work and Precision for your rapid response!

Linda Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was recommended to me by one of my neighbors, Carol Lemner. I am so glad I took her advice & called. It was refreshing to have someone answer your phone & took all the necessary information. Jeremy was the service rep & was able to see the problem immediately & actually showed me the problem. He is very knowledgeable as well as courteous & professional. Even though my current garage door is quite old, I feel confident that I will call Precision to repair and/or replace the door. Thank you for all your help & being available when needed. Your team deserves a 5 star rating. Linda Page

Robert Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank You very pleased with speed of service Jason was very professional and did a great job. He advised me of all options of repair. and i am very pleased with job done, Bob E.

Deborah Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just a minor tweak. Everything went well thank you so much. Tech was very knowledgeable and polite.

Roger Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service by the entire team a Precision the job was done to perfection. Thanks again

Susan Ira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach did an excellent job of getting us back up and running with all new hardware, torsion spring etc. While I didn't do the original install, it was done with very little room leaving Zach and his boss a bit of work. They were extremely pleasant, never complained and were extremely knowledgeable. Door hasn't worked this quietly and smoothly in 30 years! All new rollers, spring, axle, cables.

Gale Zdunczyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, professional and knowledgeable service to replace garage door opener. Kevin gave good explanation of options without upgrading pressure. Highly recommended establishment.

Marie Wicklund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech guy was very knowledgeable and super friendly. He knew immediately what the problem was and gave me several quotes to choose from to fix it. He told me he would be done in an hour and he was. I am very happy that I decided to call your company and I would highly recommend you.

Ki hoon Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very kind great skillful!!

Celia Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company understands customer service and provided an excellant service call and repair. Will definitely use them again!

Kathryn Mctiernan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My repairman was knowledgeable and open about what my options were so that I could pick what was right for me and my budget. He was very quick and very pleasant.

Richard Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I picked percision from one line advertising and the photograph of 5 technicians. The communication with the chat talk button was awsome. I was told 12-3 p.m. and Jesse called when he was 40 minutes out and arrived here around 11 a.m. Excellent...... Jesses explained to me what was wrong causing the door spring/ chain to make a terrible noise when trying to pull up the door as well as shutting it. The door sounds and operates like a new door.