Garage Door Repair in Albany and the Capital Region - Page 15

Laura Grandy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach came out on a Saturday, the day before we were due for lots of snow. He worked his tail off and fixed my broken garage door at a reasonable price. He was very nice, polite and professional. I highly recommend this company.

Mary Nardoia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous, Professional and cleaned up after installation. works great very happy so far. Thank You.

Paul Jesep

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Reviews are very important. That's how I started my process to determine who to trust in handling my garage door issue. The serviceman was polite, efficient, courteous, professional, and knowledgeable.

Mary Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've seen precision garage door comercials on TV. So you were my first call. Everyone was so friendly and to my surprise a technician was able to come look @ the garage door the next afternoon. Your technician came earlier than the quoted time given. Gave both a repair and door replacement estimate s getting a new door was just a bit more so, I will be pleased to have it installed when it comes in. Thank you

James Salvino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was really stuck. My garage door went off the rollers and I could not get it to go down. And of course it was a holiday week. I called on Thursday and was initially given a Sunday appointment (which I was happy to take because the first place I called wanted to give me an appointment well over a week in the future). But then the very next day I got a call from Andrew, your tech, saying that he could be over in a half an hour. I was exceedingly happy. Andrew showed up and performed an inspection and gave me two repair options. I chose one and Andrew fixed our garage door in less than 1 hour. There were no surprises. Andrew did a great job, I am very happy with the work, and will definitely call Precision in the future.

Tom Ciampolillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Been having issue with door, AJ was service rep set. He listened to what the issue was, checked the System out. Saw what he believed the the issue was. Gave a few recommendations. Explained the quick fix May wind up costing me more money in the long. Told him I’d like a complete replacement. Talked me through what needed to be done. Just waiting till he comes back to install. Vert professional young man. Cares about the costumer. Glad I choice you guys

Mackenzie Tortorici/Rich Tortorici

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What a great experience. The entire process so far has been easy, with plenty of good communication.

Joanne Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service. Very kind and professional. Would highly recommend them.

John Lafay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack did a great job installing 2 garage door openers. He explained everything about them and made sure everything was working correctly. I highly recommend.

Connie Barber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with AJ. He came to repair my door and he knew immediately what was wrong with it. He admitted it was installed incorrectly and offered an apology from the company. I admire honesty and integrity. AH had the problems fixed in 40 minutes just like he said. I am very pleased with Precision Door

Mike Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with your employee SaRaad who went out of his way to help me with setting up & explaining how everything works. As a employer of 30 workers I no how hard it is to find the right fit. I will highly recommend your company for the quality of product & especially the service. Happy Holidays

Allen Kaplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person was very efficient, He explained everything that he was replacing and why. Andrew was a good representative of your business.

Ron McQuide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack was very professional and did an excellent job of replacing the springs and offered alternatives to upgrade the garage door system. Not pressure but I appreciated the alternatives. I highly recommend Precision for their professional work and timeliness. Thanks.

Tarrene Zajesky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing job on our garage door I totally would call precision again!! Plus they gave us a 4 year warranty!

Mark Rossi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend Precision Overhead Door for service. The technician, AJ, arrived and immediately diagnosed the situation and provided quotes for the service needing to be completed. He was polite and knowledgeable and completed the repair within an hour.

Joe Darling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage door was quick to respond and came earlier than the appointed time. Andrew the technician was extremely professional and efficient. Highly recommend.

William Houting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Zack called ahead to let me know that he would be arriving shortly. Upon arrival, he looked over the problem, made his recommendations and promptly completed the work! He was professional, friendly and helpful! I would recommend Precision!

David Rizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service work provided by your Service Technician Zack. He identified the issues with my garage doors quickly, along with his recommendations. He had all parts on-hand that were needed to accomplish the job, and service work was completed promptly and within the estimate provided. Well done!

James Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision when I determined that our new garage door system (two doors) had been poorly installed, and a callback to correct the operation of the doors wasn't well managed. Precision corrected the poor installation quickly, and the techs showed the system and instructed us in its use. This time, Precision was called for a new problem, and had us running within minutes of their arrival. We had our doors recoded when we lost a clicker from one of our cars, thus rendering our system insecure. Thanks again, Precision!

Bob Lare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zake put new spring in door and rewinded both sides wires and removed of spring that was broken and then Zake tightened spring 35 turns. I paid by check for this service. When do I get receipt for job done. I got estimates today but no receipt. I also gave Zake a check for $1374.00 for down payment for new garage door and accessories of 40% of job when do I get receipt for that? I did get the estimates for the job. Why did I call precision? You had 25 reviews...22 were 5***** 2 reviews were 4**** 1 review was not good but a Manager or owner called customer to explain the miss understanding of contract.. You came on Sunday and fixed broken door and I order new door same day. Zake is a 5***** Technician. Thank you so much Bob...

Bob & Ellie Belive

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Morning, I think I might have seen your commercials. However, it was very early in the morning and the chat feature worked great. The response was quick and the tech came earlier than expected. Although I wasn't really expecting to get a door replacement, I wasn't really surprised either. I changed that spring a couple of times through the years and quite frankly wasn't up to the task again. The door is probably over fifty years old and long overdo for a replacement. Your service was prompt and although I don't have the door yet, I feel the install will be just as smooth and professional. Bob & Ellie Belive

Gary Matson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seen commercial on TV. From initial call to job completed next day service phone operator and tech guy Zack was very informative.pleasant to deal with and efficient. 2 Doors in 2 hours and was done/ Great job done and also a great experience. Thank you.

Linda Perrone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so happy with the work that was done today. I don't have to worry about did I close my garage door or not anymore. That was always a big problem. No more

Cathleen Hamel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door needed fixing and who knew which parts were good or bad, certainly not me. Well 2 hrs later the door is working, new parts, controllers, key pad, and springs. It works wellnow and is do quiet. Very nice working with this company and service men, friendly, efficient and very comprehensive to be sure we know what work we will be doing to at the end reviewing all components and warranties. Excellent.

Randy Treece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job ShaRad

Chris Bordonaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Sunday because the garage door broke, and they were here the next morning. The technician was very friendly, helpful and professional. Fixed the whole thing in a couple of hours. Highly recommended!

John Cave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ the tech was great. He called in advance like I ask and was friendly and professional

John & Melanie Deguardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. Called on a Saturday and was able to make an appointment for Monday morning. The technician (Zack) was extremely polite and personable. He explained our repair needs thoroughly and clearly. Work was completed in timely manner.

Robert Reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Getting an appointment was easy and set up for the day after I called. The technician called prior to his arrival with an ETA. The technician arrived at the scheduled time. He listened as I explained what was happening with my newly installed garage door opener. After checking for possible problems he was able to reset the travel functions and correct the sensor issues. He completed a safety inspection and and offered some advised regarding the safety sensors positioning. The garage door operated correctly after he left. I am happy with the results of the service.

Kevin Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ did a great job. The tension spring on my 30 year old garage door had broken two days earlier. I wanted to replace the springs and the bottom rubber seal. AJ arrived at the agreed upon time and inspected the door. He noticed the metal rollers weren’t rolling in the tracks, rather they were being dragged up the tracks. I agreed to have these replaced as well. AJ did a fantastic job. For the past 24 years the door always squeaked when opening and closing, no longer. Great job. I am very pleased with the work performed!