Garage Door Repair in Saratoga, NY - Page 3

Donna/Tom White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A few years ago we had a new door installed by another company. We needed service as the door made a screatching sound and wasn't smooth. The technician arrived and surveyed the door and proposed a fix. He explained it well and went on to replace all the hardware on the door. He said the door itself was an expensive door that didn't need replacing. It works well and we are happy.

Steve Byington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

had a service follow up today. Service tech arrived promptly and completed the job in good order. I am very please to be a continuing customer and recommend them whole heartedly.

Norman Yabut

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician is knowledgeable and great! He listened on the problem I have on my garage door and recommended possible fix. He is very professional!

Benita Sokolowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and timely.

Gary Leone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We contacted Precision Garage Door Service on January 7th because we were having issues with the door. Making the appointment online was very easy and we received an immediate response. Cole came out the very next day-yesterday morning. He called us earlier than our appointment and it worked out perfectly. Cole was very polite and knowledgeable. He assessed our situation and explained our options. He did what he said he would in the time frame he gave us. We are very pleased with the outcome. We highly recommend Cole and Precision! If we could give more than 5 stars, we would. Thanks again.

Fred Halley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter was here when promised and provided three quotes for repairing my garage door. Hunter was friendly and worked quickly, finishing the job in about an hour. I couldn't be happier!

Brett Booker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have just moved into a new property and the garage door was not hooked up to the opener. I put the call in and immediately got a text reply saying thank you for booking an appointment. I left the message on the day before NY's Eve thinking maybe i'd get a visit the first week of January. They came the next day and also came early. Communication was excellent with first a call to book a time, a text to confirm and then a call from the serviceman to say he could come earlier as he had completed a previous job early. Anthony was his name and when he turned up he was courteous, kind, communicative and listened to what we wanted. A 3 tier approach, 1. get us up and running 2. a quote for a new door and 3. A quote for 2 new doors and mechanics. It's fair to say that our garage door was screwed and upon inspection we found damage to the door, hence why it had been disconnected. Anthony offered options and next steps and then proceeded to get us up and running. He even offered a discount against the work carried out if in the future we booked new doors. All in all 10 out of 10. From first call to hand shakes and goodbye, everything was exemplary.

R. Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision responded promptly to our phone call. They set up an appointment for an estimate on the following day, called a few minutes before arriving at the scheduled time. The service person was easy to work with and did not try to up sell us to getting the second door serviced. He had all the necessary materials on his truck and installed a new door opener in a short period of time. The second company didn't return our call until Precision had nearly completed the installation.

Max Birdsall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Priest was excellent.

Liz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The gentleman came in the middle of an ice storm. He couldn’t get his van up our long driveway so he walked back and forth from our house to his van to get needed supplies. He replaced the black rubber on bottom of 2 garage doors in less than 30 minutes. Excellent work.

Lorrie Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service was recommended to me by a neighbor when it became clear, on this very cold day, that I needed professional service in a hurry due to a fear of freezing water pipes in the garage. The service from the beginning to end was excellent. Three hours after I called the door was repaired by a serviceman, James, who was excellent. Notifications were timely and informative. Kudos to all.

Judy Ambler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was great. He solved our garage door problem and. installed a new keypad. I would highly recommend him.

Dan Noonan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack from Precision was at our house a few hours after we called. Our 25 year old garage door opener needed to be replaced. He had everything he needed in his truck and efficiently installed a new Genie opener and key pad. He was thorough in explaining the options available and their features. Very pleased with Precision.

Terry Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We knew the garage door needed help. It is so hard to find anyone to fix them, so we call Precision. What an absolutely wonderful find it was for us! Not only were they able to come the same day but they stayed and fixed it completely - all in the same day!!! On arrival he was able to analyze and give us a quite reasonable estimate. It had been about 20 years or so since we had put in the existing equipment. The work was completed and everything new in a very short time. We were so surprised that what they advertise is actually VERY TRUE!! We highly recommend this company and the wonderful people who work on the doors. Can't say enough good things about our experience.

Tom Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision in the morning because my garage door had broken and wouldn’t close all the way and with the frigid temperatures outside, I’ve got equipment inside that can not freeze and these guys showed up and did a great job. I’ve got my door back on track! The technician Cole Warrington was very courteous and professional, and worked quickly. I highly recommend these guys in a heartbeat!

Ronald Tamoschat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional in their approach to customers and in their work , which is excellent. They will come back after a job is completed to answer any questions you may have or make any adjustments you may want.. Also very prompt and arrive at specified time.

Steve Welles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was professional did a great job.

John Karwatowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cole came in with a pleasant attitude even though the weather was terrible. He completed the repairs and tested the door function. Great job.

Larry Larose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack was very knowledgeable and professional. Did a great job. Lucky to have him working for you.

Jane Boice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.

Al P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack arrived on time, checked everything and replaced the sensors, which fixed the problem. He's responsible, caring and nice overall. I would recommend Precision and Zack.

Helayne Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision after finding our 5 year old garage door suddenly wouldn't open or close, even manually (due to a broken spring). Cole was our technician and arrived about 1 hour after my phone call! He was amazing, after doing an inspection he gave us 3 options for repairs, including one that replaced basically ALL the garage door parts (and had a 5 year warranty). We chose that plan so we now have an almost new door , new springs, new motor, new keypad and remotes etc. Cole was very respectful, very knowledgeable and informative. He answered all our questions and explained our new keypad. I'm very impressed with this company and their ability to finish a 2 hour job on a same day basis with no advance appointment . Great company to do business with, highly recommend!!

Denise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack came on Sunday to replace the spring and cables on the garage door and install a new opener. He was on time, very pleasant and worked quickly and efficiently. Definitely a good experience and would recommend Precision without hesitation.

Patrick DeGregorio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had hoped to have my 2 doors upgraded to torsion springs, align the rails properly and lube and adjust both doors. I was quoted 3k + just to change the springs, outrageous. Springs and all necessary hardware are approx. $500 from what I can find online. He wouldn’t align or move rails in fear that the door would fall. After he left I did it in 10 minutes. Although the young man was polite and informative, all that was done took him less than 1/2 hour, $150+. Won’t call again, way too expensive. Just do it myself in the future.

Donna J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew arrived only a couple days after I requested a quote. He was quick and informative, so we decided to go with Precision for our garage door installation. The installation was scheduled quickly. On the day of installation, Brian arrived on time by himself. We were concerned that the installation may not go well with only one installer. Boy, were we wrong! Brian was very courteous, informative and worked hard to get the doors installed the same day. Before he left, he made sure the doors opened and closed properly. Brian deserves a gold star from Precision because he made our experience with Precision exemplary! He's a keeper in our eyes.

Nick P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The torsion spring on one of my garage doors broke on a Sunday afternoon. Instead of tracking down the original installers from ten years ago, I decided to give Precision Doors a call as I had seen their television commercials a number of times and they seemed to have good reviews. I contacted them that same Sunday evening through their website chat function and was connected immediately to a live person. They said they could get someone out the next morning. And sure enough, their repair person showed up at 8 AM. I was informed of his arrival via email and text message and even had a map to show where he was. James explained the various levels of repair and I choose the least expensive option which was $500. Certainly a bit higher than what I was expecting but rather than shopping around I went ahead with him. Perfect job done within an hour. Even though the price was high, I thought it was worth it for the quick response and follow through. Would I call them again? I think so.

Toni Ponticello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Referral from a neighbor

THERESA FLANAGAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to make an appointment. Anthony gave me updates as to what he was doing and what needed to be done.

Nico Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage door springs snapped over the weekend so I was referred by a friend who recently had work done and I submitted a request to have it fixed. I was able to get it fixed first thing Monday morning. Dillion arrived promptly and was very professional in his suggestions/the work he performed. I ended up getting a few other fixes done as well and would definitely recommend anyone having garage door issues to use Precision.

Rodney Lombarski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dillon repaired and improved my garage door. Real experienced professional!