4.9 1 2 3 4 5 189 Reviews

From Saratoga, NY Homeowners

Garage Door Repair in Saratoga, NY - Page 3

Precision Garage Door

Same-day garage door repair in Saratoga, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Saratoga, NY

Serving Saratoga, NY

Proudly serving the Saratoga community with same day service.

Service truck

Local Garage Door Repair in Saratoga, NY

Precision Garage Door of Albany and the Capital Region provides same-day garage door repair in Saratoga, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Saratoga homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Saratoga and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 186 most recent customer reviews

Precision Garage Door Albany is viewed very positively across the Saratoga area for fast, often same-day help, knowledgeable technicians, and clear communication. Customers frequently describe the team as professional, courteous, and easy to work with, with many noting thorough explanations, practical repair options, and efficient completed work. Reviews also repeatedly praise the quality of the repairs and installations, including doors that run smoother, quieter, and more reliably after service. A smaller number of customers mention fair or reasonable pricing and good value, especially when paired with quick turnaround and strong workmanship.

What Customers in Your Area Mention Most

Professionalism (71) Reviews consistently describe the team as professional, courteous, polite, and respectful, with technicians making a strong impression in both office interactions and in-home service. Responsiveness (62) Customers repeatedly praise how quickly Precision Garage Door Albany responds, often with same-day or next-day appointments, prompt callbacks, and fast follow-through from the first call through service completion. Expertise (58) Technicians are frequently described as knowledgeable, informative, thorough, and able to diagnose issues quickly while explaining repairs in an easy-to-understand way. Communication (55) Customers value the clear communication throughout the process, including arrival updates, explanations of the problem, review of options, and follow-up details before and after the work. Speed (53) Many reviews highlight how quickly jobs are completed, with efficient service, short visit times, and repairs or installations finished the same day in many cases. Service (49) Customers often praise the overall service experience as excellent, helpful, and easy from start to finish, with strong support from both the office and field technicians. Workmanship (47) Reviewers frequently note high-quality repairs and installations, saying the work was done well, fixed correctly, and left garage doors operating smoother, quieter, and better than before. Trustworthiness (23) Several reviews emphasize honest, fair, and no-pressure service, including clear options, straightforward recommendations, and confidence that the company stands behind its work. Value (18) Some customers specifically call out fair or reasonable pricing, good value, or pricing that felt worth it given the quick response and quality of the work.

Recent Reviews from Saratoga, NY

Lorrie Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Garage Door Service was recommended to me by a neighbor when it became clear, on this very cold day, that I needed professional service in a hurry due to a fear of freezing water pipes in the garage. The service from the beginning to end was excellent. Three hours after I called the door was repaired by a serviceman, James, who was excellent. Notifications were timely and informative. Kudos to all.

Service: Garage Door Repair

Product: Springs

Judy Ambler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony was great. He solved our garage door problem and. installed a new keypad. I would highly recommend him.

Service: Garage Door Repair

Product: Remotes / Keypad

Dan Noonan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zack from Precision was at our house a few hours after we called. Our 25 year old garage door opener needed to be replaced. He had everything he needed in his truck and efficiently installed a new Genie opener and key pad. He was thorough in explaining the options available and their features. Very pleased with Precision.

Zack M

Technician: Zack M

Service: Install Garage Doors

Product: Opener

Terry Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We knew the garage door needed help. It is so hard to find anyone to fix them, so we call Precision. What an absolutely wonderful find it was for us! Not only were they able to come the same day but they stayed and fixed it completely - all in the same day!!! On arrival he was able to analyze and give us a quite reasonable estimate. It had been about 20 years or so since we had put in the existing equipment. The work was completed and everything new in a very short time. We were so surprised that what they advertise is actually VERY TRUE!! We highly recommend this company and the wonderful people who work on the doors. Can't say enough good things about our experience.

Zack M

Technician: Zack M

Service: Garage Door Opener Install

Tom Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision in the morning because my garage door had broken and wouldn’t close all the way and with the frigid temperatures outside, I’ve got equipment inside that can not freeze and these guys showed up and did a great job. I’ve got my door back on track! The technician Cole Warrington was very courteous and professional, and worked quickly. I highly recommend these guys in a heartbeat!

Service: Garage Door Repair

Product: Springs

Ronald Tamoschat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rexford, NY 12/11/2025

Very professional in their approach to customers and in their work , which is excellent. They will come back after a job is completed to answer any questions you may have or make any adjustments you may want.. Also very prompt and arrive at specified time.

Zack M

Technician: Zack M

Service: Garage Door Opener Repair

Steve Welles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony was professional did a great job.

Service: Garage Door Opener Repair

John Karwatowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Cole came in with a pleasant attitude even though the weather was terrible. He completed the repairs and tested the door function. Great job.

Service: Broken Garage Door Spring Repair

Product: Springs

Larry Larose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zack was very knowledgeable and professional. Did a great job. Lucky to have him working for you.

Zack M

Technician: Zack M

Service: Broken Garage Door Spring Repair

Product: Springs

Jane Boice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Problem solved for now, but doesn’t work as well as it did originally. Also, not thrilled that they do not warrant their work.

Zack M

Technician: Zack M

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Al P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zack arrived on time, checked everything and replaced the sensors, which fixed the problem. He's responsible, caring and nice overall. I would recommend Precision and Zack.

Zack M

Technician: Zack M

Service: Garage Door Opener Repair

Helayne Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision after finding our 5 year old garage door suddenly wouldn't open or close, even manually (due to a broken spring). Cole was our technician and arrived about 1 hour after my phone call! He was amazing, after doing an inspection he gave us 3 options for repairs, including one that replaced basically ALL the garage door parts (and had a 5 year warranty). We chose that plan so we now have an almost new door , new springs, new motor, new keypad and remotes etc. Cole was very respectful, very knowledgeable and informative. He answered all our questions and explained our new keypad. I'm very impressed with this company and their ability to finish a 2 hour job on a same day basis with no advance appointment . Great company to do business with, highly recommend!!

Service: Broken Garage Door Spring Repair

Product: Springs

Denise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zack came on Sunday to replace the spring and cables on the garage door and install a new opener. He was on time, very pleasant and worked quickly and efficiently. Definitely a good experience and would recommend Precision without hesitation.

Zack M

Technician: Zack M

Service: Garage Door Opener Install

Product: Garage Door Opener

Patrick DeGregorio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had hoped to have my 2 doors upgraded to torsion springs, align the rails properly and lube and adjust both doors. I was quoted 3k + just to change the springs, outrageous. Springs and all necessary hardware are approx. $500 from what I can find online. He wouldn’t align or move rails in fear that the door would fall. After he left I did it in 10 minutes. Although the young man was polite and informative, all that was done took him less than 1/2 hour, $150+. Won’t call again, way too expensive. Just do it myself in the future.

Service: Garage Door Repair

Donna J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Andrew arrived only a couple days after I requested a quote. He was quick and informative, so we decided to go with Precision for our garage door installation. The installation was scheduled quickly. On the day of installation, Brian arrived on time by himself. We were concerned that the installation may not go well with only one installer. Boy, were we wrong! Brian was very courteous, informative and worked hard to get the doors installed the same day. Before he left, he made sure the doors opened and closed properly. Brian deserves a gold star from Precision because he made our experience with Precision exemplary! He's a keeper in our eyes.

Andrew P

Technician: Andrew P

Service: Install Garage Doors

Product: Garage Doors

Nick P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The torsion spring on one of my garage doors broke on a Sunday afternoon. Instead of tracking down the original installers from ten years ago, I decided to give Precision Doors a call as I had seen their television commercials a number of times and they seemed to have good reviews. I contacted them that same Sunday evening through their website chat function and was connected immediately to a live person. They said they could get someone out the next morning. And sure enough, their repair person showed up at 8 AM. I was informed of his arrival via email and text message and even had a map to show where he was. James explained the various levels of repair and I choose the least expensive option which was $500. Certainly a bit higher than what I was expecting but rather than shopping around I went ahead with him. Perfect job done within an hour. Even though the price was high, I thought it was worth it for the quick response and follow through. Would I call them again? I think so.

Service: Broken Garage Door Spring Repair

Product: Springs

Toni Ponticello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Referral from a neighbor

Service: Garage Door Repair

Product: Springs

THERESA FLANAGAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Easy to make an appointment. Anthony gave me updates as to what he was doing and what needed to be done.

Service: Garage Door Opener Repair

Nico Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rexford, NY 11/03/2025

One of my garage door springs snapped over the weekend so I was referred by a friend who recently had work done and I submitted a request to have it fixed. I was able to get it fixed first thing Monday morning. Dillion arrived promptly and was very professional in his suggestions/the work he performed. I ended up getting a few other fixes done as well and would definitely recommend anyone having garage door issues to use Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Rodney Lombarski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dillon repaired and improved my garage door. Real experienced professional!

Service: Broken Garage Door Spring Repair

Henry Kawecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dillon Pine was on time, polite, and thorough in his explanation of what should be done. He gave us the 3 options of what repairs could be done. We chose the full rebuild. He pointed out the work he did and demonstrated how the door worked when he was done. We appreciate the quick response of your company and the knowledge of your employee, Dillon. Thank you Henry & Marianne Kawecki

Service: Broken Garage Door Spring Repair

Bill N.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gansevoort, NY 10/22/2025

I was extremely impressed with this company from the office staff, and especially with our technician Zack. All professional yet friendly and caring. The follow up also was amazing. Our problem was diagnosed quickly, a quote was given, along wirh s full explanation of the work and costs. All parts and equipment were on the truck so no return trip was necessary. Repairs were completed within an hour, And I was given the tour of the results. Probably the best company I have ever dealt with.

Zack M

Technician: Zack M

Service: Garage Door Repair

Product: Cables

Alex Gioeni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and work completed by Cole with Precision! They were able to come the same day and had our 25-year-old garage door opener replaced within an hour. Cole took the time to troubleshoot a potential issue before moving forward with a full replacement. I’m very happy with the service and overall experience. Thank you!!

Service: Garage Door Opener Install

Product: Garage Door Opener

Paul and Mary Beattie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When the pads to our garage door wouldn’t lower the door, we called Precision Door. We had seen their truck in neighborhood and found positive reviews on line. The friendly, efficient technician arrived within a few hours and determined we needed a new motor. The door now works smoothly, is less noisy than previously and doesn’t hit the floor with a bang.

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Frank Hemming

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gansevoort, NY 09/28/2025

Everything from scheduling the appointment to the service itself was easy and straightforward. Cole arrived on time, was polite, efficient and our garage door is working great again. Would gladly use Precision again.

Service: Garage Door Repair

Product: Springs

John Gorsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You are thieves. You wanted almost $1000 to put a new spring on my door. I said I would give u $500 which is $300 too much you came back with $548 just to squeeze another $50 out of me It took your tech 15 minutes to change it. I looked up the price of the spring on Amazon. It was 2 for $60. That’s retail prices. So you probably pay $10-$15 for it. So a $10 spring and 15 minutes labor $548. I don’t know how you sleep at night. Thieves !!!!!!!

Service: Broken Garage Door Spring Repair

Gretchen Ruhl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I do not usually write reviews but this service was exceptional. Although I called about 9 on a Sunday night my call was answered by Andrea and a service appt. was made for the next day for between 12-2. Zack arrived at 1:30. He did a 25 point safety check and discussed findings with me. Although I thought the price was high, I had him do the job. He did excellent work and was very professional and friendly. In the future Precision will be my company of choice. I highly recommend.

Zack M

Technician: Zack M

Service: Broken Garage Door Spring Repair

Product: Springs

Jerry Mangona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast response, fixed my garage door so it not only works again, but it works better than before. Techs were very nice and explained everything to me that needed to be done. Great job!

Zack M

Technician: Zack M

Service: Broken Garage Door Spring Repair

Bob Beyerl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zack and his partner were great. Explains everything and gave us 3 different options. Very pleased.

Zack M

Technician: Zack M

Service: Broken Garage Door Spring Repair

Product: Springs

Eileen Peck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Cole came and serviced my garage door. He was so nice! Polite and explained all to me. I’ll use precision again!

Service: Garage Door Opener Repair

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